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  • All HBS Web  (1,944)
    • People  (2)
    • News  (411)
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  • January 2018 (Revised January 2021)
  • Background Note

Customer Lifetime Social Value (CLSV)

By: Elie Ofek, Barak Libai and Eitan Muller
One of the hallmarks of the digital revolution is the rise of the socially connected consumer. Concomitantly, the ability of companies to affect and measure the social interactions among customers has grown tremendously. Consequently, in assessing the full value of... View Details
Keywords: Customer Lifetime Value; Customer Management; Social Contagion; Word Of Mouth; Customer Engagement; Customer Value and Value Chain; Measurement and Metrics; Customer Relationship Management
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Ofek, Elie, Barak Libai, and Eitan Muller. "Customer Lifetime Social Value (CLSV)." Harvard Business School Background Note 518-077, January 2018. (Revised January 2021.)
  • Web

Doctoral

Antecedents of Strategic Licensing By: Dafna F. Bearson and Maria P. Roche 18 MAR 2025 | Faculty & Research How Do Nonprofits Use Cash Windfalls? Evidence from $5B in Unrestricted Donations By: Jennifer Walsh 14 MAR 2025 | Faculty &... View Details
  • December 2012
  • Article

Evidence on the Use of Unverifiable Estimates in Required Goodwill Impairment

By: Karthik Ramanna and Ross L. Watts
SFAS 142 requires managers to estimate the current fair value of goodwill to determine goodwill write-offs. In promulgating the standard, the FASB predicted managers will, on average, use the fair value estimates to convey private information on future cash flows. The... View Details
Keywords: Goodwill Impairment; Fair-value Accounting; FASB; SFAS 142; Fair Value Accounting; Standards; Cash Flow; Agency Theory; Motivation and Incentives; Forecasting and Prediction; Goodwill Accounting
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Ramanna, Karthik, and Ross L. Watts. "Evidence on the Use of Unverifiable Estimates in Required Goodwill Impairment." Review of Accounting Studies 17, no. 4 (December 2012): 749–780.
  • November 2003 (Revised March 2006)
  • Case

Dow Chemical's Bid for the Privatization of PBB in Argentina

By: Mihir A. Desai and Alexandra de Royere
What price should Dow Chemical bid for PBB, a petrochemical complex that is being privatized by the Argentine government? To answer this question, students are forced to consider the role of country risk, the underlying currency exposure of the business, and how to... View Details
Keywords: Bids and Bidding; Privatization; Credit Derivatives and Swaps; Cash Flow; Emerging Markets; Valuation; Business and Government Relations; Multinational Firms and Management; Risk and Uncertainty; Energy Industry; Argentina
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Desai, Mihir A., and Alexandra de Royere. "Dow Chemical's Bid for the Privatization of PBB in Argentina." Harvard Business School Case 204-021, November 2003. (Revised March 2006.)
  • May 2020
  • Article

Sales Leadership During and After the Crisis

By: Frank V. Cespedes
Because customer acquisition and retention are the lifeblood of a for-profit enterprise, sales activities establish foundational conditions for a business. In turn, sales managers’ responsibilities in a crisis extend beyond keeping the lights on. Their leadership makes... View Details
Keywords: Sales; Leadership; Health Pandemics; Crisis Management
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Cespedes, Frank V. "Sales Leadership During and After the Crisis." Top Sales Magazine (May 2020), 28–29.
  • February 2011 (Revised July 2013)
  • Case

A123 Systems: Power. Safety. Life.

By: Richard H.K. Vietor
A123 Systems, the largest manufacturer of lithium ion batteries in North America, is producing and selling batteries for electric vehicles in China and electric buses in Europe and America. It just opened two plants in Michigan, partially funded by a grant from... View Details
Keywords: Business or Company Management; Diversification; Machinery and Machining; Renewable Energy; Transportation; Management Skills; Corporate Finance; Auto Industry; Battery Industry
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Vietor, Richard H.K. "A123 Systems: Power. Safety. Life." Harvard Business School Case 711-066, February 2011. (Revised July 2013.)
  • 20 Nov 2014
  • News

When Activist Investors Aim at Strong Companies

  • 26 Apr 2017
  • News

Merge, Bail, and Make Out Like a Bandit

  • 2014
  • Working Paper

Corporate Financial Policies in Misvalued Credit Markets

By: Jarrad Harford, Marc Martos-Vila and Matthew Rhodes-Kropf
We theoretically and empirically investigate the repercussions of credit market misvaluation for a firm's borrowing and investment decisions. Using an ex-post measure of the accuracy of credit ratings to capture debt market misvaluation, we find evidence that firms... View Details
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Harford, Jarrad, Marc Martos-Vila, and Matthew Rhodes-Kropf. "Corporate Financial Policies in Misvalued Credit Markets." Harvard Business School Working Paper, No. 14-097, April 2014.
  • 30 Mar 2020
  • News

How to Get America Working Again

  • 26 Mar 2013
  • Video

Booya Fitness, Inc. - Episode 1- Getting Guidance

  • August 2013 (Revised November 2013)
  • Case

Gordon Brothers: Collateralizing Corporate Loans by Brands

By: Paul Healy and Maria Loumioti
The case explores the collateralization of intellectual property in a loan agreement between a highly leveraged apparel company and a large US bank. Leveraging intangibles in the credit market is a new practice that has significantly grown over the past few years.... View Details
Keywords: Intangible Assets; Accounting; Valuation; Finance; Restructuring; United States
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Healy, Paul, and Maria Loumioti. "Gordon Brothers: Collateralizing Corporate Loans by Brands." Harvard Business School Case 114-016, August 2013. (Revised November 2013.)
  • 04 Nov 2014
  • News

Credit Card Debt Settlement: What is It, How Does It Work, and What to Watch Out For?

  • 02 Apr 2013
  • Video

Plexx - Episode 2 - New Name, New Challenges

  • 11 May 2022
  • Video

LEVEL UP: Rise Above the Hidden Forces Holding Your Business Back

  • 09 Oct 2012
  • First Look

First Look: October 9

end Rolex offerings. Only 14 weeks before year end, he is reviewing the timing of his cash flows and the impact that various promotion options will have on his ability to place the initial order for Swatch inventory and deal with this... View Details
Keywords: Sean Silverthorne
  • December 2021
  • Case

Bunge: Building a Sustainable Future?

By: Forest Reinhardt, David E. Bell, Pedro Levindo and Ruth Costas
Bunge, one of the world’s leading agribusiness traders and processors, strives to comply with its commitment to having a deforestation-free value chain by 2025 while it considers potential new business growth areas. After a complex turnaround, which involved one of the... View Details
Keywords: Deforestation; Value Chain; Agribusiness; Values and Beliefs; Growth and Development Strategy; Corporate Social Responsibility and Impact; Environmental Sustainability; Financial Strategy; Agriculture and Agribusiness Industry
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Reinhardt, Forest, David E. Bell, Pedro Levindo, and Ruth Costas. "Bunge: Building a Sustainable Future?" Harvard Business School Case 522-007, December 2021.
  • 02 Apr 2013
  • News

Losing Weight to Earn Cash: Groups of Dieters Lose More than Individuals

  • 19 Apr 2018
  • News

Harvard Business School Names Winners of 21st New Venture Competition at Finale

  • September 2008
  • Case

Samoa Tala

By: Joshua D. Coval, Bhagwan Chowdhry and Konark Saxena
This case examines currency risks faced by Microfinance Institutions, and evaluates strategies to hedge them in countries with pegged currency regimes and no derivatives markets. An MFI based in Western Samoa borrows in different currencies like the US dollar and the... View Details
Keywords: Cash Flow; Currency Exchange Rate; Microfinance; Risk and Uncertainty; Financial Services Industry; Samoa
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Coval, Joshua D., Bhagwan Chowdhry, and Konark Saxena. "Samoa Tala." Harvard Business School Case 209-053, September 2008.
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