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  • All HBS Web  (4,983)
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Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
  • 2008
  • Working Paper

Cultural Notes on Chinese Negotiating Behavior

By: James K. Sebenius and Cheng (Jason) Qian
Western businesses negotiating with Chinese firms face many challenges, from initiating and smoothing communication to establishing long-lasting relationships and mutual trust, and from bargaining and drafting agreements to securing their implementation. Chinese... View Details
Keywords: Interpersonal Communication; Cross-Cultural and Cross-Border Issues; Negotiation Process; Negotiation Style; Perception; Societal Protocols; China
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Sebenius, James K., and Cheng (Jason) Qian. "Cultural Notes on Chinese Negotiating Behavior." Harvard Business School Working Paper, No. 09-076, December 2008.
  • September 2018 (Revised August 2021)
  • Teaching Note

Blackstone at Age 30 and Blackstone at 35

By: Josh Lerner
This teaching note is meant to guide in the instruction of HBS No. 316-013 "Blackstone at 30" case. It examines the process of institutionalization and scaling in private equity and alternative investments more generally, looking specifically at how Blackstone's size... View Details
Keywords: Finance; Blackstone; Alternative Assets; Venture Capital; Private Equity; Business Growth and Maturation; Public Ownership; Cost vs Benefits; Financial Services Industry
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Lerner, Josh. "Blackstone at Age 30 and Blackstone at 35." Harvard Business School Teaching Note 819-053, September 2018. (Revised August 2021.)

    Carliss Y. Baldwin

    Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

    Keywords: computer; electronics; software

      Stuart C. Gilson

      Professor Stuart Gilson is the Steven R. Fenster Professor of Business Administration at Harvard Business School, and former chairman of the Finance Unit.  His research, teaching, and consulting focuses on the financial, business, and legal strategies that companies... View Details

      Keywords: investment banking industry; legal services
      • September 1983 (Revised July 1998)
      • Case

      Heather Evans

      By: Howard H. Stevenson and Michael J. Roberts
      Focuses on the efforts of Heather Evans, a second-year MBA student, and her attempts to start her own dress business. Examines the business plan and the process of acquiring control over the financial and human resources necessary to implement the plan. View Details
      Keywords: Business Plan; Business Startups; Investment; Human Resources; Strategic Planning; Apparel and Accessories Industry
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      Stevenson, Howard H., and Michael J. Roberts. "Heather Evans." Harvard Business School Case 384-079, September 1983. (Revised July 1998.)

        Allison H. Mnookin

        Allison Mnookin is a Senior Lecturer of Business Administration in the Technology and Operations Management (TOM) Unit at the Harvard Business School.  She currently is the co-chair of the first-year MBA Technology and Operations Management course. In addition, she... View Details

        • September 2013 (Revised June 2016)
        • Case

        The Morning Star Company: Self-Management at Work

        By: Francesca Gino, Bradley R. Staats, Brian J. Hall and Tiffany Y. Chang

        Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling tomatoes to processing plants in a truck. The company's main products continued to be tomato-based, including a... View Details

        Keywords: Business or Company Management; Motivation and Incentives; Working Conditions; Plant-Based Agribusiness; Food; Management Practices and Processes; Compensation and Benefits; Manufacturing Industry; Agriculture and Agribusiness Industry
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        Gino, Francesca, Bradley R. Staats, Brian J. Hall, and Tiffany Y. Chang. "The Morning Star Company: Self-Management at Work." Harvard Business School Case 914-013, September 2013. (Revised June 2016.)
        • November 2000
        • Background Note

        Running and Growing the Small Company: Team Project Guidelines

        Requires participation in a team research project. Each team should have three to four members. The goal of the project is to acquire first-hand knowledge of how a particular business process is managed at a small company. View Details
        Keywords: Small Business; Groups and Teams; Projects
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        Spear, Steven J. "Running and Growing the Small Company: Team Project Guidelines." Harvard Business School Background Note 601-083, November 2000.
        • 2021
        • White Paper

        Hidden Workers: Untapped Talent

        By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Kristen Hines

        Companies are increasingly desperate for workers. As they continue to struggle to find people with the skills they need, their competitiveness and growth prospects are put at risk.

        At the same time, an enormous and growing group of people are unemployed or... View Details

        Keywords: Hiring; Talent; Skills Gap; Selection and Staffing; Diversity; Talent and Talent Management; Competency and Skills
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        Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Kristen Hines. "Hidden Workers: Untapped Talent." White Paper, Harvard Business School Project on Managing the Future of Work, Boston, MA, September 2021. (Published by Harvard Business School Project on Managing the Future of Work and Accenture.)
        • 25 Aug 2016
        • News

        What's Old is New Again

        • July 2020
        • Teaching Note

        Shindigz

        By: Frank Cespedes
        Teaching Note for HBS Case No. 819-010. Shindigz sells party and celebratory items through its branded direct online channel, third-party retail and wholesale channels, and online marketplaces. Shindigz has for decades successfully executed a premium-priced branded... View Details
        Keywords: Ecommerce; Pricing; Price; Strategy; Decision Making; Distribution Channels; Brands and Branding; E-commerce; Consumer Products Industry
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        Cespedes, Frank. "Shindigz." Harvard Business School Teaching Note 821-024, July 2020.
        • November 1995 (Revised January 1998)
        • Case

        Transformation of Pratt & Whitney North Haven (B)

        By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
        As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details
        Keywords: Restructuring; Business Processes; Production; Machinery and Machining; Human Resources; Product; Connecticut
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        Bowen, H. Kent, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch, and John Schiavone. "Transformation of Pratt & Whitney North Haven (B)." Harvard Business School Case 696-067, November 1995. (Revised January 1998.)
        • October 1993 (Revised April 1994)
        • Case

        Jack Welch: General Electric's Revolutionary

        By: Joseph L. Bower and Jay Dial
        Describes the work of Jack Welch as CEO of General Electric from 1981 to 1992, focusing particularly on his transformation of the company's portfolio through extensive dispositions and acquisitions and the company's culture through a mandated process called "work out."... View Details
        Keywords: Acquisition; Transformation; Investment Portfolio; Leadership Style; Management; Organizational Culture; Personal Development and Career
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        Bower, Joseph L., and Jay Dial. "Jack Welch: General Electric's Revolutionary." Harvard Business School Case 394-065, October 1993. (Revised April 1994.)
        • August 2022 (Revised March 2023)
        • Technical Note

        Real Estate iBuying

        By: Michael Luca, Jesse M. Shapiro and Julia Kelley
        This note provides an overview of real estate iBuying, or instant buying, a business model that involves buying homes and then reselling them at a profit. Introduced in the mid-2010s, iBuying streamlined the process of selling a home by offering instant, all-cash... View Details
        Keywords: iBuying; Profit; Business Model; Technological Innovation; Real Estate Industry
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        Luca, Michael, Jesse M. Shapiro, and Julia Kelley. "Real Estate iBuying." Harvard Business School Technical Note 923-001, August 2022. (Revised March 2023.)
        • January 2004
        • Background Note

        Beyond the IT Monolith

        By: Marco Iansiti and Gregg Rotenberg
        Leading companies are employing a radical new approach to IT--an approach that points the way to a new model of software architecture and deployment. These companies' successes seem to indicate that the problems IT critics have correctly identified are not, in fact,... View Details
        Keywords: Information Technology; Business Processes; Change
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        Iansiti, Marco, and Gregg Rotenberg. "Beyond the IT Monolith." Harvard Business School Background Note 604-070, January 2004.
        • May 2, 2023
        • Editorial

        Onboarding NextGens

        By: Christina R. Wing and Rohit K. Gera
        The process of onboarding the next generation into a family business can be both fulfilling and challenging. In many cases, the NextGen feel that they have been a part of the family business for their entire lives, and taking their place within the company feels... View Details
        Keywords: Family Business; Family and Family Relationships; Employees
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        Wing, Christina R., and Rohit K. Gera. "Onboarding NextGens." Family Business Magazine (May 2, 2023).
        • November 2023 (Revised April 2024)
        • Case

        Celsius Network Inc.: Fear, Uncertainty, and Doubt in the Brave New World of Crypto Bankruptcy

        By: Stuart C. Gilson and Sarah L. Abbott
        In July 2022, Celsius Network filed for Chapter 11 bankruptcy. CEO Alex Mashinsky acknowledged that Celsius had grown its assets “faster than the Company was prepared to deploy [them]” and as a result had made “certain poor asset deployment decisions.” Two months after... View Details
        Keywords: Cryptocurrency; Chapter 11; Restructuring; Insolvency and Bankruptcy; Asset Management; Acquisition; Borrowing and Debt; Financial Services Industry; United States
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        Gilson, Stuart C., and Sarah L. Abbott. "Celsius Network Inc.: Fear, Uncertainty, and Doubt in the Brave New World of Crypto Bankruptcy." Harvard Business School Case 224-044, November 2023. (Revised April 2024.)
        • November 2016
        • Case

        Transformation at Eli Lilly & Co. (A)

        By: William R. Kerr and Alexis Brownell
        Faced with the imminent loss of 40% of its revenues due to patent expirations, pharma giant Eli Lilly sets out on a dramatic transformation process in 2009. The case considers how Lilly restructured the organization into business areas to aid better decision-making,... View Details
        Keywords: Eli Lilly; Restructuring; R&D; Transformation; Organizational Change and Adaptation; Organizational Structure; Pharmaceutical Industry; Indianapolis
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        Kerr, William R., and Alexis Brownell. "Transformation at Eli Lilly & Co. (A)." Harvard Business School Case 817-070, November 2016.
        • 15 Mar 2019
        • News

        Targeting cancer and careers: Precision Medicine

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