Business Failures - Publications - Faculty & Research

February 2023
Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details

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March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

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09 Dec 2008
First Look

First Look: December 9, 2008

result does not extend to claim games with more than three agents. However, if nonbossiness is added, then equal division is restored. Download the paper: http://www.hbs.edu/research/pdf/09-069.pdf Cases & Course MaterialsThe Big Easy, Not So Easy Harvard View Details

Keywords: Martha Lagace

02 Oct 2012
First Look

First Look: October 2

boundaries of firms. And it also studies the development of British industrial science in universities and efforts to promote innovation through the formation of industry clusters. Overall, the evidence supports the traditional story of British View Details

Keywords: Sean Silverthorne

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

Gerald Zaltman, an emeritus professor at Harvard Business School, and Lindsay Zaltman, managing director of Olson Zaltman Associates, a research and consulting firm, believe that deep insights from consumers are essential for brands that... View Details

Keywords: by Martha Lagace; Consumer Products

02 Sep 2002
Research & Ideas

The Role of Government When All Else Fails

party to another, spreading it out over large groups, and (in some cases) simply reducing it outright. These policies, in turn, have profoundly shaped the environment in which business operates. Public risk management itself has obviously... View Details

Keywords: by Laura Linard

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says Harvard View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

31 Jul 2007
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First Look: July 31, 2007

search processes that shape networks, cognition, and capabilities. Download the paper: http://www.hbs.edu/research/pdf/07-106.pdf Cases & Course MaterialsBanca Regional Andino: Facing the Globalization of Microfinance Harvard View Details

Keywords: Martha Lagace

30 Nov 2011
Research & Ideas

Only Capitalists Can Save Capitalism

separating corporate leaders from their rank-and-file workers has become a hot-button issue in the upcoming presidential election. And in public opinion polls, business moguls are cushioned from the bottom of the reputation scale only by... View Details

Keywords: by Maggie Starvish

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

published in the company’s prospectus. The lessons to be found there are classic examples (and warnings to other IPO companies) of how not to frame a public offering. WeWork took advantage of being deemed an “emerging company” under the Jumpstart Our View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

01 Dec 2023
News

Alumni and Faculty Books and Podcasts

opportunities. Startup life is exciting, but full of uncertainty. You need the best information possible to make smart choices. The Startup Lottery is for anyone who wants to maximize their likelihood of success. Smart Startups: What Every Entrepreneur Needs to... View Details

Keywords: podcasts

28 Feb 2017
First Look

First Look at New Research, February 28

for success, such as the role of the senior team, and that also have distinct disciplines. Incubation is a frequent point of breakdown for firms that seek to build new businesses inside existing corporations; promising ideas often simply... View Details

Keywords: Sean Silverthorne

08 Nov 2010
Research & Ideas

How to Fix a Broken Marketplace

An economic handyman of sorts, Alvin E. Roth fixes broken markets. As a Nobel Prize-winning pioneer in the field of market design, the Harvard Business School professor cofounded a kidney donation matching system for New England,... View Details

Keywords: by Carmen Nobel; Health

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

Meet Cheryl Andrus: Manager. Survivor. A vice president responsible for corporate and product marketing at FranklinCovey in Salt Lake City, Andrus was asked in August 2002 to also take charge of one of the company's business lines. Along... View Details

Keywords: by Paul Michelman

17 Aug 2021
Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

Recreational marijuana is legal in 18 states. Scant attention has been paid, however, to the profound impact that federal legalization would have on the cannabis market. Essentially, it would squeeze out the illicit cannabis market, along with all its concomitant ills.... View Details

Keywords: by Ashish Nanda and Tabatha Robinson

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

states were able to build with religion have generated long-term repercussions. Fatefully, both state policies that seek to facilitate equality through the recognition of religious difference and state policies that seek to eradicate such difference have contributed to... View Details

Keywords: Dina Gerdeman

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

do," says Harvard Business School professor Raffaella Sadun. "Most of the time it's difficult to codify the qualities of a good manager." “We went in with the curiosity of trying to understand the life of a CEO” Despite... View Details

Keywords: by Michael Blanding

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53601 Harvard Business School Case 718-008 'Clarín Lies!': Bias, Post-Truth, and Populism in Argentina's Media War In 2012, Argentine media conglomerate Grupo Clarín and President Cristina... View Details

Keywords: Sean Silverthorne

Web

In the News - Creating Emerging Markets

In the News 18 Feb 2023 New Books Network Geoffrey Jones, "Deeply Responsible Business A Global History of Values-Driven Leadership" (Harvard University Press, 2023) In this episode of New Books Network, Professor Geoffrey Jones discusses... View Details

10 Mar 2009
First Look

First Look: March 10, 2009

previously lived outside India rely significantly more on diaspora networks for business leads and financing. This is especially true for entrepreneurs who are based outside software hubs—where getting leads to new View Details

Keywords: Martha Lagace

Publications

Publications

Show Results For

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Ransomware Attack at Springhill Medical Center

Ransomware Attack at Colonial Pipeline Company

First Look: December 9, 2008

First Look: October 2

Connecting with Consumers Using Deep Metaphors

The Role of Government When All Else Fails

The Promise of Channel Stewardship

First Look: July 31, 2007

Only Capitalists Can Save Capitalism

WeWork—The IPO That Shouldn’t?

Alumni and Faculty Books and Podcasts

First Look at New Research, February 28

How to Fix a Broken Marketplace

Understaffed and Overworked: What Now?

Dispensing Justice: The Case for Legalizing Cannabis Nationally

New Research and Ideas, March 12, 2019

What CEOs Do, and How They Can Do it Better

New Research and Ideas, December 12, 2017

In the News - Creating Emerging Markets

First Look: March 10, 2009