Advice - Publications - Faculty & Research

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

gain confidence and establish their credibility. Third, the mentors provided crucial career advice and counsel that prevented their protégés from getting sidetracked from the path leading to the executive level. Fourth, the mentors often... View Details

Keywords: by David A. Thomas

14 Aug 2007
First Look

First Look: August 14, 2007

sense that the observer cannot distinguish between the settings in which different plays occur. If the observer does not believe that he will be able to offer beneficial advice then he must believe that the players are playing a... View Details

Keywords: Martha Lagace

24 Jun 2002
Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

center of much discussion. The advice most often provided to managers is to weave the brand into the most potent popular culture trends. Recently, consultants and ad agencies began emphasizing the reverse: recommending that managers seek... View Details

Keywords: by Martha Lagace

24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

Now, at 79, Fauci is the central figure that Americans depend upon to lead us through this crisis with his honest, candid advice and counsel. Last week he was on all five Sunday talk shows and then on a Facebook Live show with Mark... View Details

Keywords: by Bill George; Health

08 Dec 2014
Research & Ideas

A Manager’s Guide to International Strategy

managers confront-often there is no one right answer," Collis says, although that doesn't mean there isn't plenty of advice out there that can make it seem that way. "Sometimes it can be difficult to translate the slogans from strategy... View Details

Keywords: by Julia Hanna

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

logistics man," according to Miles Harris. Of course, if this were even feasible, it would pose difficult challenges to the continued success of Apple. Tom Dolembo's advice is "Go to Stanford, Alondra Hall Go to Harvard... View Details

Keywords: by James Heskett; Computer

05 Nov 2024
Book

Building the Road to 'Small Business Utopia' with AI and Fintech

Matter in Remote Work How Humans Outshine AI in Adapting to Change What Happens When Business Owners Turn to ChatBots for Advice Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Getty Images for... View Details

Keywords: by Karen G. Mills; Financial Services

20 Dec 2010
Research & Ideas

New Dean Sets Five Priorities for HBS

want to gather all the best advice I can." Without delay, he set out over the summer months to talk with all 200-plus HBS faculty members and nearly as many staff, students, alumni, business leaders, and other educators. Out of these... View Details

Keywords: by Roger Thompson; Education

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

"I can attest that when huge initiatives come along, whatever 'seems impossible' soon becomes a fact of life. To say, 'I need to do a study first' is not a [wise] response." Advice For The Us Cio Asked by Lakhani how Data.gov... View Details

Keywords: by Martha Lagace; Technology

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

Just invest in having a more sophisticated understanding of your own economics. Because if you do, you’ll make better decisions. This article originally appeared in the Harvard Gazette. You Might Also Like: How to Keep Employees Productive: Support Caregivers... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

informal organizational networks; and during periods of credit expansion. Overall, we provide novel evidence of non-agency related costs in the use of soft information in credit decisions. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54618... View Details

Keywords: Dina Gerdeman

02 Mar 2015
Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

retail, the book offers prescriptive advice to store-based retailers caught in the squeeze. "First off, there is no one size fits all answer," says Alvarez, a senior lecturer. "Your strategy depends on what type of items you sell, who... View Details

Keywords: by Sean Silverthorne; Retail

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

payers. For example, an office assistant may order office products to be used by fifty people in a department and paid for by a central accounts payable facility. All these entities are customers. The advice to managers: "Look at all... View Details

Keywords: by Robert Simons

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details

Keywords: by Jean Ayers

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

and provided tools to help participants reflect on their own goals. Later, career expert Pam Lassiter offered practical advice on career planning. The women then broke into small groups to begin using the tools and getting feedback from... View Details

Keywords: by Martha Lagace

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

the pandemic. About the Author Dina Gerdeman is a senior writer at Harvard Business School Working Knowledge. [Image: Nikola Stojadinovic ] Related Reading Fighting the COVID Blues: Advice from Business Research What Leaders Can Do to... View Details

Keywords: by Dina Gerdeman

10 Jan 2005
Research & Ideas

The Knowledge Coach

Chizen) and out (a former supervisor from her days at Hewlett-Packard). And Chizen himself taps Intuit chairman Bill Campbell for advice and support.2 All along the ladder of experience, people can coach those who are less experienced. So... View Details

Keywords: by Dorothy Leonard & Walter Swap

21 Jan 2015
Lessons from the Classroom

Managing the Family Business: Market Basket’s Lessons About Buyouts

the family that unity in the family is priceless, and work to achieve it. By taking this advice seriously, you won't necessarily avoid needing to buy out relatives, but you will be able to meet this challenge in a responsible way. View Details

Keywords: Retail

20 Jan 2015
First Look

First Look: January 20

Review The Art of Giving and Receiving Advice By: Garvin, David A., and Joshua D. Margolis Abstract—The article looks at giving and receiving advice as an element of organizational leadership and managerial... View Details

Keywords: Sean Silverthorne

06 Sep 2005
Research & Ideas

The Best Place for Retirement Funds

behavioral finance: How rational are individual investors? It touches on the quality of advice that investors get, and the relationships between investors and their financial advisers. As we potentially shift our Social Security system... View Details

Keywords: by Ann Cullen

Publications