Publications

September 1998 (Revised February 1999)
Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler

Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details

Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States

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February 1991 (Revised February 1992)
Case

Appex Corp.

By: Nitin Nohria

1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details

November 1997 (Revised May 1998)
Case

ASIMCO: The Alliance Brewing Group

ASIMCO is a direct investment fund with $350 million invested in 17 Chinese joint ventures in the brewing and auto components industries. The CEO must decide whether to invest in distribution to grow the brewing business or to invest in additional manufacturing joint... View Details

Keywords: Production; Distribution; Joint Ventures; Decision Making; Investment Funds; Growth and Development Strategy; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; China

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March 2007
Teaching Note

Lamoiyan Corporation of the Philippines: Challenging Multinational Giants (TN)

By: Peter J. Coughlan, Jordan I. Siegel and John R. Wells

Teaching note to 704405. View Details

Keywords: Competitive Strategy; Multinational Firms and Management; Growth and Development Strategy; Going Public; Product Development; Trade; Consumer Products Industry; Philippines

18 Apr 2005
Research & Ideas

Prosper with Multi-Channel Retailing

of store finance and operations for youth retailer Abercrombie & Fitch, Inc., said his company uses all its channels to magnify its brand message. "For us, it's all about building brands, and... View Details

Keywords: by Julie Jette; Consumer Products; Consumer Products

2012
Chapter

What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises

By: Rebecca Henderson and Robert Gibbons

Keywords: Management Practices and Processes; Performance Productivity

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23 Nov 1999
Research & Ideas

What’s Your Strategy for Managing Knowledge?

her team consulted with expert partners regularly in meetings and through phone calls and e-mail. In the process of developing a unique growth... View Details

Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting

12 Oct 1999
Research & Ideas

Porter’s Perspective: Competing in the Global Economy

each distinct product area, where strategy is set, core product and process technology are maintained, and a... View Details

Keywords: Re: Michael E. Porter

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

started their business, their product line enjoyed little consumer awareness outside New York City. But the couple was determined to build a large market for premium cosmetics. One of the earliest and most... View Details

Keywords: by Nancy F. Koehn; Consumer Products; Consumer Products; Consumer Products

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

Xerox, IBM, and Kodak. These industrial giants are trying to combine their industrial heritage with products, services, and business practices more closely associated with the new economy. Their basic View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

12 Feb 2008
First Look

First Look: February 12, 2007

addressing three questions: (1) do military officer-cadets grow or change in their basic level of psychosocial development [Kegan, R. (1982). The Evolving Self: Problem and View Details

Keywords: Martha Lagace

November 1998 (Revised December 1998)
Case

Asea Brown Boveri (Condensed)

By: Robert L. Simons

The merger of Asea AB and BBC Brown Boveri required a restructuring of operations and a change in organizational cultures. Competitive success also necessitated the benefits of scale while remaining "local" for political and customer-responsiveness reasons. The case... View Details

Keywords: Change Management; Mergers and Acquisitions; Restructuring; Cost vs Benefits; Competitive Strategy; Organizational Change and Adaptation; Growth and Development; Performance Effectiveness; Consumer Products Industry

Profile

Andres Sarmiento

problems. But it was during this time of crisis that I learned that the best leaders are those that can lead in tough times. Inspired by this experience I decided to challenge myself with an experience that would develop my skills View Details

Keywords: Entrepreneurship; Technology; Services

10 Aug 2021
Blog Post

Meet the Health & Wellness Club

group-chat that developed into the start of the Harvard Business School Health and Wellness Club. The pandemic has been an opportunity for many people to rethink how they spend their time, who they spend... View Details

Keywords: Consumer Products / Retail; Consumer Products / Retail; Consumer Products / Retail

February 2021 (Revised March 2022)
Case

TikTok in 2020: Super App or Supernova?

By: Jeffrey F. Rayport, Dan Maher and Dan O'Brien

TikTok’s parent company, ByteDance, was launched in 2012 around a simple idea – helping users entertain themselves on their smartphones while on the Beijing Subway. In less than a decade, it had become one of the world’s most valuable private companies, with investors... View Details

03 Dec 2015
Op-Ed

How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It

Leaders from some 150 nations have convened in Paris this week for the COP21 conference with a singular goal: to fight the global threat of climate change. Each of them have brought to Paris their own national plan for reducing greenhouse gas emissions that drive... View Details

Keywords: by Joseph Lassiter; Energy

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

natural for particular stakeholders to want to engage with their corporate counterparts due to a common issue focus—such as environmental groups with environment, health, and safety; consumer interest groups with View Details

Keywords: by Martha Lagace

April 2025 (Revised April 2025)
Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane

This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details