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  • All HBS Web  (16,229)
    • People  (68)
    • News  (4,950)
    • Research  (5,862)
    • Events  (134)
    • Multimedia  (234)
  • Faculty Publications  (3,083)
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  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

retrenchment; think growth. Key concepts include: Companies that survive the financial crisis by identifying and exploiting innovation will serve as economic growth engines in the future—and will be the... View Details
Keywords: by Staff
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

legislation. And corporate influence will only increase in the wake of last year's "Citizens United" US Supreme Court case, which asserts that corporations have the right to fund campaigns that... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

with first-line employees every day will have a much better sense of how their businesses are running, and their presence will be highly motivating and even inspiring. As a... View Details
Keywords: by Bill George
  • 20 May 2013
  • Research & Ideas

The Long-Term Fix to US Competitiveness

collaborative," Menino said. "This approach delivered results for our city. It will also deliver results to our country." The mayor cited development of the South Boston waterfront and the... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

customer loyalty management initiative, in and of itself, will overcome basic shortfalls in product/service delivering in a competitive situation." Robin Clark pointed out that: "Neither view is... View Details
Keywords: by James Heskett
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

and when it would make sense or not. Marketers may be holding the naïve intuition that consumers will overlook smaller price parts and digest partitioned deals more easily. But our research shows to the contrary that partitioning View Details
Keywords: by Sean Silverthorne; Retail
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

Immigration will be a central issue in the upcoming US presidential election, just as it motivated the recent snap elections in France. After all, the number of migrants rose 27 percent to 281 million... View Details
Keywords: by Marco Tabellini
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

burden of proof for users before they'll be willing to pay: are enough of my friends there to make a switch worthwhile? JD: Advertising is not the only way to achieve a... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

the lives and business of the people in the region had a profound effect on the students. "I realized that the problems such as a decreasing workforce population and stagnant economy which Tohoku area currently has, View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

for greener companies. Those companies with positive environmental records were criticized just as heavily as those with negative records. "The idea that if you invested in CSR in the past, then people will think more highly View Details
Keywords: by Michael Blanding; Energy
  • 31 Oct 2014
  • Op-Ed

Ebola’s Call To Arms About Disaster Preparedness

First of all, many more Americans will die of heart attacks than will ever die of Ebola. This is not like... View Details
Keywords: by Gautam Mukunda; Health
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

purchased gasoline on the basis of price alone. About 60 percent of consumers would be willing to pay a premium price if offered a superior buying experience, including... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 23 Jun 2009
  • Research Event

Business Summit: Global Environment-Transformed Organization

According to two panel sessions, successful organizations must continually transform themselves in today's dynamic world. Panelists said globalization has played or will play a key role in the transformations View Details
  • 12 Mar 2007
  • Research & Ideas

The New Real Estate

diversification and reduce risk. This is the new world of real estate finance which, as my friend Harvard Business School professor Andre Perold will argue, is just catching up with everyone else.... View Details
Keywords: by Arthur I. Segel; Construction; Real Estate
  • 25 Feb 2002
  • Research & Ideas

MNCs in Asia: Investing in the Future

contributed to the development of a business-oriented society with increased short-term opportunity for MNCs. "The dot-com bubble brought practices, ambitions, and goals to China that are here to stay," he added.... View Details
Keywords: by Julia Hanna
  • 06 Dec 2010
  • Sharpening Your Skills

Sharpening Your Skills: Doing Business in Emerging Markets

in the middle of disputes that hurt their future prospects. And poor countries will fail to benefit from what investors can bring them. Absent strong protections, managers must ask themselves a series View Details
  • 15 Mar 2021
  • Office Hours

Readers Ask: What's the Next 'Big Thing' in Finance?

and integrates all of these advances in technology that will impact how individuals save, how they invest, and how they interact with all aspects of their finances. "Keep your... View Details
Keywords: by Kristen Senz; Financial Services
  • 06 Jan 2021
  • Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

Months of binge watching, doom scrolling, home schooling, and stress eating have left many people more determined than ever to start a new fitness regimen in January. Even a global pandemic that is closing gyms and keeping people indoors... View Details
Keywords: by Danielle Kost
  • 14 Oct 2013
  • Research & Ideas

Time that Government Reopens for Business

doesn't increase its debt limit on October 17, it will start defaulting on its bills—an unprecedented event in the nation's history. Senior Lecturer Joseph B. Fuller, a member of the School's Entrepreneurial... View Details
Keywords: by Jim Aisner
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and simple." Can such small rewards... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
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