Publications

17 Aug 2022
News

Keeping Your Team Motivated When the Company Is Struggling

20 Aug 2021
News

Let Your Top Performers Move Around the Company

12 Jan 2021
News

How Empathy Helps Bridge Generational Differences

27 Oct 2020
News

Give Your Remote Team Unstructured Time for Collaboration

Keywords: Remote work

June 1997 (Revised February 2000)
Case

Walker and Company: Profit Plan Decisions

By: Robert L. Simons and Ramsey Walker

Ramsey Walker, a second-year MBA student, must decide how to control a family business as an absentee owner. After providing background details on the publishing industry, the case requires the reader to: 1) make a product segmentation decision; 2) prepare a profit... View Details

Keywords: Organizational Structure; Family and Family Relationships; Market Design; Management Systems; Planning; Profit; Performance Evaluation; Segmentation; Corporate Strategy; Investment Return; Publishing Industry

06 Feb 2007
First Look

First Look: February 6, 2007

here as enterprise information technologies. Because complete contracts over IT assets are not possible, relationship specificity is an important consideration; scholarship on the theory of the firm yields a consistent prescription that... View Details

Keywords: Martha Lagace

01 Jun 2001
News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details

Keywords: Elena N. Berg

13 Oct 2020
Blog Post

Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part

that the company will be anti-racist, increase diversity, and improve inclusion and belonging. Middle management needs to be part of the solution to create safe spaces for employees to talk about their... View Details

January 2002
Case

Global Business Council on HIV/AIDS on World AIDS Day 2001, The

Explores the motivation for businesses to be concerned with the global AIDS epidemic. The formation of the council serves as an example of how business leaders are building a network of companies to develop an effective business response to AIDS-both through workforce... View Details

Keywords: Health; Social Issues; Global Strategy; Business and Community Relations; Growth and Development Strategy; Business and Government Relations; Health Industry

Student-Profile

Talia Gillis

to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details

27 Jan 2023
News

Turning Up the Volume

Edelman’s corporate sponsorship model gives its employees the ability to work pro bono with sponsored clients. “Because of Lex’s leadership, our partnership is beyond the run-of-the-mill corporate-sponsorship model,” notes Goldman, “and... View Details

Keywords: Maureen Harmon

August 2010 (Revised March 2012)
Case

The Dow Acquisition of Rohm and Haas (A)

By: Jay W. Lorsch and Melissa Barton

The Rohm and Haas Board decided how to move forward after its largest shareholder chose to sell all of its shares in the company. View Details

Keywords: Governing and Advisory Boards; Leadership; Management Teams; Ownership Stake; Business and Shareholder Relations; Chemical Industry

April 2010
Supplement

Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (B)

By: James K. Sebenius and Ellen Knebel

This case describes the multi-prong negotiating approach that Bill Nichol, Kentucky Derby Hosiery Co. CEO, took to deal with an ultimatum from his largest customer, as well as the outcome of this process. It concludes with a number of Nichol's observations about... View Details

Keywords: Customers; Management Practices and Processes; Negotiation Deal; Outcome or Result; Business and Stakeholder Relations; Retail Industry

01 Dec 1997
News

New Releases

renew the organization and its products. This new individualized corporation, they observe, requires a fundamentally different management approach that rejects the traditional "organization man" model in which View Details

Keywords: Robert Binstock

20 Dec 2004
Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details

Keywords: by Sarah Jane Johnston

01 Sep 2003
News

An Electrifying Tale

into an operation that now boasts 135 employees and anticipated 2003 revenues of $45 million. As Boston’s Big Dig, a prime revenue source, winds down, City Lights is expanding to other parts of the country. The company has also launched a... View Details

Keywords: Electric Power Generation, Transmission, Distribution; Utilities

July 1993 (Revised December 2003)
Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro

The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details

Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry