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  • All HBS Web  (10,704)
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  • February 2009 (Revised August 2021)
  • Supplement

Jieliang Phone Home! (B)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Managing People; Motivation and Incentives; Behavior; Production; Innovation and Invention; Performance Productivity; Groups and Teams; Management Practices and Processes; Compensation and Benefits; Labor; Surveys; Decisions; Manufacturing Industry; China
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Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (B)." Harvard Business School Supplement 609-081, February 2009. (Revised August 2021.)
  • 2015
  • Book

Strong Brands, Strong Relationships

By: Susan Fournier, Michael Breazeale and Jill Avery
From the editorial team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of... View Details
Keywords: Brand Building; Brand Management; CRM; Marketing; Brands and Branding; Marketing Communications; Advertising; Customer Relationship Management; Customer Focus and Relationships; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry
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Fournier, Susan, Michael Breazeale and Jill Avery, eds. Strong Brands, Strong Relationships. Abingdon, UK: Routledge, 2015.
  • 15 Mar 2016
  • First Look

March 15, 2016

forthcoming Boston: Harvard Business Review Press The Three Box Solution: A Strategy for Leading Innovation By: Govindarajan, Vijay Abstract—How to Innovate and Execute.... View Details
  • 2012
  • Working Paper

Level II Negotiations: Helping the Other Side Meet Its 'Behind the Table' Challenges

By: James K. Sebenius
A long analytic tradition explores the challenge of productively synchronizing "internal" with "external" negotiations, especially focusing on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work is... View Details
Keywords: Negotiation; Conflict Management; Agreements and Arrangements; Government and Politics; Mathematical Methods; United States; Germany
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Sebenius, James K. "Level II Negotiations: Helping the Other Side Meet Its 'Behind the Table' Challenges." Harvard Business School Working Paper, No. 13-004, July 2012.
  • 18 Mar 2014
  • First Look

First Look: March 18

http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.1016/j.socscimed.2014.01.041 August 2013 The Changing Frontier: Rethinking Science and Innovation Policy Innovation View Details
Keywords: Sean Silverthorne
  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

down the top" with capital reform. Can we devise a way that doesn't involve taxes? This might include sanctions on the flight of capital to tax havens. Or should we do something to stimulate competition and technological View Details
Keywords: by James Heskett
  • 01 Jun 2023
  • News

Elevator Pitch: Block by Block

will begin in San Jose, California, at the end of 2023. Heard: “The rental apartment is a very disappointing product that the world has become accustomed to,” says Wong. “I wanted to see what would happen if Tesla and SpaceX engineers... View Details
Keywords: entrepreneurship; construction; housing; design; Construction of Buildings; Construction
  • March 2012
  • Article

How to Make Finance Work

By: Robin Greenwood and David S. Scharfstein
Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by... View Details
Keywords: Business Ventures; Value; Competitive Advantage; Investment; Performance Evaluation; Household; Financial Crisis; Finance; Financial Services Industry; United States
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Greenwood, Robin, and David S. Scharfstein. "How to Make Finance Work." Harvard Business Review 90, no. 3 (March 2012).
  • February 2009 (Revised July 2012)
  • Supplement

Jieliang Phone Home! (C)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
Citation
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Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (C)." Harvard Business School Supplement 609-082, February 2009. (Revised July 2012.)

    Competing in the Age of AI

    Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have restricted business growth for hundreds of years. From... View Details

    • 11 May 2016
    • Research & Ideas

    Fix This! Why is it so Painful to Buy a New Car?

    when buying a new car: Forget the dealerships altogether. Instead, he works with an out-of-state online auto broker who offers a fair price, good selection, and delivers the car to his driveway. Tesla Motors, for one, has hit on an View Details
    Keywords: by Sean Silverthorne; Auto

      Connections

      Connections Education (CE), now part of Pearson’s Online and Blended Learning business, was created in 2001 to develop a new, more flexible, and more personalized type of learning for students for whom the traditional classroom was not a good fit. In early 2017, CE... View Details

        International Differences in Entrepreneurship (National Bureau of Economic Research Conference Report)

        Often considered one of the major forces behind economic growth and development, the entrepreneurial firm can accelerate the speed of innovation and dissemination of new technologies, thus increasing a country's competitive edge in the... View Details
        • August 2021
        • Article

        Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders

        By: Tarun Khanna, Karim R. Lakhani, Shubhangi Bhadada, Nabil Khan, Saba Kohli Davé, Rasim Alam and Meena Hewett
        This paper examines the role that the two lead authors’ personal connections played in the research methodology and data collection for the Partition Stories Project—a mixed-methods approach to revisiting the much-studied historical trauma of the Partition of British... View Details
        Keywords: Mixed Methods; Insider-outsiders; Myth Of Informed Objectivity; Hybrid Research; Oral Narratives; Research; Analysis; India
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        Khanna, Tarun, Karim R. Lakhani, Shubhangi Bhadada, Nabil Khan, Saba Kohli Davé, Rasim Alam, and Meena Hewett. "Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders." Academy of Management Perspectives 35, no. 3 (August 2021): 384–399.
        • Web

        Competitions & Challenges - Health Care

        students and individual graduate students who have inventions in categories that represent significant sectors of the economy: healthcare, transportation and mobility,... View Details
        • 01 Dec 2023
        • News

        3-Minute Briefing: Nathaniel Fick (MBA/MPA 2008)

        As a Marine, I led some of the first units in Afghanistan and Iraq. What I loved about that experience was the intersection of a mission with building and leading teams. I came to HBS to develop the tools around that work, but in a very different context. On the... View Details
        Keywords: Julia Hanna
        • 26 Nov 2013
        • First Look

        First Look: November 26

        Thinking-Not Feeling-Jobs By: Waytz, Adam, and Michael I. Norton Abstract—Technological innovations have produced robots capable of jobs that, until recently, only humans could perform. The present research... View Details
        Keywords: Sean Silverthorne
        • 09 Apr 2007
        • Research & Ideas

        Industry Self-Regulation: What’s Working (and What’s Not)?

        about what they're doing will invite more targeting. And I think this concern is well founded, which unfortunately leaves consumers in the dark about many of the innovative programs that companies have... View Details
        Keywords: by Martha Lagace
        • Web

        Technology & Operations Management Curriculum - Faculty & Research

        Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Technology and Operations Management (TOM) This course enables students to... View Details
        • October 2011 (Revised March 2012)
        • Case

        AQR's DELTA Strategy

        By: Daniel Bergstresser, Lauren Cohen, Randolph B. Cohen and Christopher Malloy
        In the summer of 2008, AQR Capital Management was considering the launch of a new hedge fund strategy. The proposed DELTA portfolio would offer investors exposure to a basket of nine major hedge fund strategies. The DELTA strategy would be innovative in two ways.... View Details
        Keywords: Investment Portfolio; Investment Funds; Financial Strategy; Financial Services Industry
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        Bergstresser, Daniel, Lauren Cohen, Randolph B. Cohen, and Christopher Malloy. "AQR's DELTA Strategy." Harvard Business School Case 212-038, October 2011. (Revised March 2012.)
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