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Show Results For
- All HBS Web
(7,455)
- People (21)
- News (1,162)
- Research (5,444)
- Events (7)
- Multimedia (5)
- Faculty Publications (4,486)
- June 2014
- Case
Making Progress at IDEO
By: Teresa M. Amabile and Katrina Flanagan
This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Employees; Customer Focus and Relationships; Service Industry
Amabile, Teresa M., and Katrina Flanagan. "Making Progress at IDEO." Harvard Business School Case 814-123, June 2014.
- November 1994 (Revised March 2001)
- Case
Security Plus, Inc.
By: David F. Hawkins and Norman Bartczak
A company acquires an alarm system company and converts its customers from operating to sale-type leases. View Details
Hawkins, David F., and Norman Bartczak. "Security Plus, Inc." Harvard Business School Case 195-167, November 1994. (Revised March 2001.)
- July 1999 (Revised December 2005)
- Case
Quickturn Design Systems, Inc. (G)
By: Jay W. Lorsch and Katharina Pick
Supplements the (A) case. View Details
Keywords: Patents; Governing and Advisory Boards; Behavior; Lawsuits and Litigation; Organizations; Acquisition; Corporate Governance; Service Industry
Lorsch, Jay W., and Katharina Pick. "Quickturn Design Systems, Inc. (G)." Harvard Business School Case 400-012, July 1999. (Revised December 2005.)
- March 2011
- Teaching Note
FreshTec: Revolutionizing Fresh Produce (TN)
By: Jose B. Alvarez and Ryan Johnson
Teaching Note for 511059. View Details
Keywords: Service Industry
- January 2011
- Supplement
Exit Strategy (B)
By: Clayton S. Rose and Justine Kelly Lelchuk
Case Supplement for 311075. View Details
Rose, Clayton S., and Justine Kelly Lelchuk. "Exit Strategy (B)." Harvard Business School Supplement 311-076, January 2011.
- December 2010
- Teaching Note
The Full Yield (TN)
By: Ray A. Goldberg and Noemie Myriam Delfassy
Teaching Note for 911402. View Details
- February 2010
- Teaching Note
Sealed Air China (TN)
By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
Teaching Note for [308051]. View Details
- February 1991
- Case
Burlington Northern: The ARES Decision (B)
By: Julie H. Hertenstein and Robert S. Kaplan
The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details
Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry
Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (B)." Harvard Business School Case 191-123, February 1991.
- July 2009 (Revised August 2009)
- Case
From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys
By: F. Warren McFarlan and Michael Vitale
This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football. View Details
Keywords: Nonprofit Organizations; Business or Company Management; Growth and Development Strategy; Problems and Challenges; Welfare; Education; Sports; Service Industry
McFarlan, F. Warren, and Michael Vitale. "From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys." Harvard Business School Case 910-402, July 2009. (Revised August 2009.)
- March 2006
- Supplement
Guide Dogs for the Blind Association Video
By: Allen S. Grossman and Jane Wei-Skillern
Keywords: Service Industry
Grossman, Allen S., and Jane Wei-Skillern. "Guide Dogs for the Blind Association Video." Harvard Business School Video Supplement 306-705, March 2006.
- January 2005
- Teaching Note
Sapient Corporation (TN)
By: Rakesh Khurana and Joel Podolny
Teaching Note to (9-405-045) and (9-406-058). View Details
Keywords: Service Industry
- May 2003 (Revised June 2003)
- Teaching Note
S.G. Cowen: New Recruits (TN)
By: Thomas J. DeLong and Jaan Margus Elias
Teaching Note for (9-402-028). View Details
Keywords: Service Industry
- July 2002
- Teaching Note
National Logistics Management, TN
By: Lynda M. Applegate and Maddy Kadish
Teaching Note for (9-801-110). View Details
Keywords: Service Industry
- January 2001 (Revised June 2001)
- Case
Local Initiatives Support Corporation
By: James E. Austin and Kim Slack
Local Initiatives Support Corp. (LISC) is a $74 million nonprofit social enterprise that combats poverty by helping community development organizations build affordable housing and create economic development opportunities through public-private partnerships. Poses a... View Details
Keywords: Business Model; Development Economics; Education; Capital; Investment Funds; Taxation; Growth and Development; Partners and Partnerships; Nonprofit Organizations; Segmentation; Service Industry
Austin, James E., and Kim Slack. "Local Initiatives Support Corporation." Harvard Business School Case 301-124, January 2001. (Revised June 2001.)
- November 2000 (Revised December 2000)
- Case
Loewen Group Inc., The
By: Stuart C. Gilson and Jose Camacho
A publiclytraded funeral home and cemetery consolidator faces imminent financial distress. The company has aggressively grown through use of debt. Restructuring the debt is potentially very costly to creditors, shareholders, suppliers, and other corporate stakeholders.... View Details
Keywords: International Accounting; Restructuring; Capital Structure; Cost of Capital; Debt Securities; Cross-Cultural and Cross-Border Issues; Crisis Management; Business and Shareholder Relations; Business and Stakeholder Relations; Service Industry
Gilson, Stuart C., and Jose Camacho. "Loewen Group Inc., The." Harvard Business School Case 201-062, November 2000. (Revised December 2000.)
- February 2000 (Revised March 2000)
- Case
Pet Doctors: 1999
By: Paul A. Gompers and David James Alexander Grant
Describes the decisions confronting David Hodges and Garret Turley about whether to grow their chain of veterinary clinics in the United Kingdom. Turley and Hodges must decide whether to attempt to speed up their acquisition pace and raise venture capital. View Details
Gompers, Paul A., and David James Alexander Grant. "Pet Doctors: 1999." Harvard Business School Case 200-016, February 2000. (Revised March 2000.)
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
industries remain infinitely focused on creating and selling the next generation of our fast changing technologies, and thus we have not taken the time, effort, or collective resolve to develop a set of industry-wide electronic business... View Details
Keywords: by Andrew McAfee
- Web
Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog
jagged frontier of AI capabilities replacing and enhancing MBA skillsets. We will construct the short, medium and long-run potential for the organization of consulting services and the role of the newly minted MBA. Module 4: Negotiated... View Details
- 01 Oct 2001
- News
Making a World of Difference
comes from ticket and concession sales, compared with the standard 50 percent of most performing arts organizations. With numerous public outreach programs, the Big Apple, adds Slifka, "is both an incredibly successful performing arts endeavor and a very successful... View Details