Publications

July 2024
Case

Freelancer, Ltd.

By: Christopher Stanton, Karim R. Lakhani, Jin Hyun Paik and Nina Cohodes

Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details

Keywords: Freelancers; Labor Markets; Internet and the Web; Digital Platforms; Corporate Entrepreneurship; Human Capital; Change Management; Globalized Firms and Management; Employment; Global Range; Employment Industry

February 2017
Case

GE Digital

By: Rajiv Lal and Scott Johnson

Known for manufacturing industrial equipment, GE has decided to invest in software and analytics capabilities to become a digital industrial company. They have also created a software platform that they hope will power the Industrial Internet. GE executives forecasted... View Details

Keywords: GE; General Electric; Manufacturing; Industrial Internet; Wind Power; Digital Manufacturing; Renewable Energy; Energy; Innovation and Management; Innovation Strategy; Organizational Change and Adaptation; Organizational Culture; Applications and Software; Growth and Development Strategy; Transformation; Green Technology Industry; Technology Industry; Manufacturing Industry; North America

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

Press in 2000. Reinhardt evaluated current trends and tensions for managers, and outlined tactics that managers use to try to reconcile what at face value seem competing objectives: how to maximize shareholder value while at the same time... View Details

Keywords: by Martha Lagace

September – October 2009
Article

U.S. Energy Policy: Overcoming Barriers to Acting

By: Max Bazerman

Energy policy is on everyone's mind these days. The U.S. presidential campaign focused on energy independence and exploration (drill, baby, drill), climate change, alternative fuels, even nuclear energy. But there is a serious problem endemic to America's energy... View Details

Keywords: Policy; Climate Change; Energy Sources; Government and Politics; Cognition and Thinking; Management Analysis, Tools, and Techniques; Problems and Challenges; Non-Renewable Energy; Economics; Natural Environment; Energy Industry; United States

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November 1987 (Revised June 1988)
Case

ServiceMaster Industries, Inc.

By: James L. Heskett

The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details

Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture

19 Apr 2023
News

How to Turn Around a Toxic Workplace Culture

14 Dec 2022
News

Nature-based Carbon Removal: DroneSeed’s Reforestation Model

02 Nov 2022
News

McKinsey's Climate Consulting

01 Mar 2014
News

3-Minute Briefing: Frank Blethen (PMD 35, 1978)

of a sudden I became the credit manager in the worst economic times we'd had since the Depression. I'M THE ONLY PERSON in my family who didn't grow up in Seattle. I've always felt I can walk away anytime, even today. IT'S A MISCONCEPTION... View Details

Keywords: Hanna, Julia; Seattle Times Company; News, Library, Internet, and Other Services; Information; Publishing Industries (except Internet); Information; Information

August 1973 (Revised September 1986)
Case

DAAG Europe (A)

By: Francis Aguilar

Company must decide whether to raise prices and tighten consumer credit in light of its strategy to rationalize production, introduce a new line of model elevators and increase its market share. Points up the interrelationships of the different functional areas within... View Details

Keywords: Change; Credit; Price; Policy; Business or Company Management; Marketing Strategy; Product Launch; Business Strategy; Industrial Products Industry; Europe

November 2010 (Revised June 2015)
Teaching Note

B Lab: Building a New Sector of the Economy, B Lab: Can it Scale Business as a Force for Good?

By: Christopher Marquis and Bobbi Thomason

Teaching Note for 411047 and 415080 View Details

Keywords: Change; Problems and Challenges; Welfare or Wellbeing; Value; Emerging Markets; Management Practices and Processes; Balance and Stability; Corporate Social Responsibility and Impact

Web

Online Transforming Customer Experiences Course | HBS Online

transition from one to the other. Highlights Funding and Timing The Bermuda Triangle Creating a Guiding Coalition Show Hide Details Concepts Managing Growth: Scaling Up and Avoiding Bottlenecks Navigating Technological View Details

06 Apr 2016
What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

peculiarity.” Guy said, “If you don’t have sizzle, who cares about security?” LarryWilhel added, “Cook should get focused on leading the company. Apple Pay has the opportunity to manage a trillion dollars of transactions a year ... There... View Details

Keywords: by James Heskett; Computer

Profile

Juan Camargo

When the 2014 Cadillac ELR—the carmaker's new electric luxury vehicle—rolled onstage at the Detroit auto show earlier this year, Juan Camargo (MBA 2012) sat in the fourth row, beaming. And it wasn't just because, as assistant marketing View Details

Keywords: Manufacturing; Technology; Consumer Products

01 Jun 2016
News

Alumni and Faculty Books for June 2016

mentality” (an insurgent's clear mission and purpose, an unambiguous owner mindset, and a relentless obsession with the front line) can resolve the predictable crises of growth. Leading Strategic Change in an Era of Healthcare... View Details

21 Oct 2014
First Look

First Look: October 21

Leading Change for Sustainability By: Edmondson, Amy C., Martine Haas, John D. Macomber, and Tiona Zuzul Abstract—In both the private and public sectors, organizations around the world face increasingly pressing questions about how to... View Details

Keywords: Sean Silverthorne

2025
Working Paper

Global Harms, Local Profits: How the Uneven Costs of Natural Disasters Affect Support for Green Political Platforms

By: Silvia Pianta and Paula Rettl

Large-scale fires are becoming increasingly common due to climate change. While conventional wisdom suggests that firsthand experiences with natural disasters foster green coalitions by raising awareness of environmental degradation, we propose an alternative... View Details

Keywords: Climate Impact; Politics; Environmental Issues; Environmental Protection; Economic Analysis; Economic Behavior; Economic Geography; Economy; Economics; Climate Change; Environmental Management; Political Elections; Natural Disasters; Green Technology; Environmental Sustainability; Latin America; Brazil

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February 2017
Case

Aston Martin: A Second Century of Performance and Luxury

By: Vish V. Krishnan, Karim R. Lakhani and Amram Migdal

Following the March 2016 launch of DB11, Aston Martin Lagonda Ltd.’s first new sports car platform in over a decade, this case discusses the future strategy of the famed British luxury auto manufacturer. Since its founding in 1902, Aston Martin has been characterized... View Details