Publications

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14 Oct 2020
News

How Employee Assistance Programs Can Help Your Whole Company Address Racism at Work

May 2025
Case

Fidji Simo: Growing the Pie at Instacart

By: Hubert Joly, Leonard A. Schlesinger and James Barnett

In January 2025, Instacart CEO Fidji Simo considers strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology company, including in-store grocery technology and expanding partnerships across the grocery sector. View Details

Keywords: Change Management; Transformation; Customers; Food; Health; Working Conditions; Leading Change; Operations; Going Public; Strategy; Growth and Development Strategy; Business or Company Management; Food and Beverage Industry; Technology Industry; United States; Canada

17 Jul 2007
First Look

First Look: July 17, 2007

bundle. Dominant firms otherwise sheltered from entry by standalone rivals may be vulnerable to an adjacent platform provider's envelopment attack. We analyze conditions under which envelopment strategies are likely to succeed. Download the paper:... View Details

Keywords: Martha Lagace

Profile

Mi Zhou

had little time for strategy. I helped him delegate authority and develop reporting relationships that would allow him to focus on the big picture.” Testing interests After five years with McKinsey, Mi found “what I really enjoy –... View Details

July 2003 (Revised August 2006)
Case

House of Tata-2000: The Next Generation (B)

By: Tarun Khanna, Krishna G. Palepu, Catherine M. Conneely and Kirsten O'Neil Massaro

Supplements the (A) case. View Details

Keywords: Alliances; Business Conglomerates; Emerging Markets; Cost; Management Teams; India

1997
Other Unpublished Work

Maximizing Corporate Shareholder Value Using Risk Profile Dynamics

By: Marc L Bertoneche and Samir Asaf

Keywords: Value Creation; Business and Shareholder Relations; Risk and Uncertainty; Risk Management

21 Feb 2022
News

How to Motivate Your Team When People Keep Quitting

Keywords: Resign; resignation

06 Nov 2017
Research Event

Who is Responsible for the Future of Cities?

Worldwide Week global engagement initiative, the panel featured experts from the design, planning, technology, transportation, and business communities. "The question is not so much whether cities can survive, but whether their growth can be View Details

Keywords: by Carmen Nobel

October 26, 2023
Article

How to Connect Employees to Your Company’s Purpose

By: Hubert Joly

We know making a noble corporate purpose — that is, one aimed at doing something good in the world — come to life is both important and hard. Emerging practices from leading companies show that the journey is not about top-down messaging. If anything, it’s about... View Details

Keywords: Mission and Purpose; Employee Relationship Management

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July 2017
Case

A Green Forest Grows in Brooklyn: Joint Venturing with the Chinese

By: Charles F. Wu

MaryAnne Gilmartin, President and CEO of Forest City Ratner (“Forest City”) was planning for yet another protracted discussion over the merits of a green roof for part of her $5 billion dollar new development in Brooklyn. While the low seven-figure cost overrun was to... View Details

Keywords: Real Estate Development; Real Estate; EB-5; Sustainability; Promote; Waterfall; Joint Ventures; Environmental Sustainability; Relationships; Real Estate Industry; China

September 1999 (Revised September 2005)
Case

Strategic Deal Making at Millennium Pharmaceuticals

A small start-up in 1993, Millennium Pharmaceuticals was a name-brand biotechnology company by the end of 1998, with a market capitalization of $1.4 billion. The Cambridge-based company's growth strategy had relied heavily on building alliances for early-stage drug... View Details

Keywords: Alliances; Negotiation Deal; Growth and Development Strategy; Pharmaceutical Industry; Cambridge

June 1990 (Revised July 1990)
Case

Minneapolis Plastic Packaging Ban (B)

By: George C. Lodge and Jeffrey F. Rayport

Keywords: Business and Government Relations; Environmental Sustainability; Minneapolis

Find at Harvard

01 Oct 2021
News

With So Many People Quitting, Don’t Overlook Those Who Stay

08 Jan 2021
News

Good Leadership Is About Asking Good Questions

04 Mar 2015
News

How Harley-Davidson is Cruising in India

Keywords: Transportation

13 Sep 2012
Research & Ideas

Why Public Companies Underinvest in the Future

and are in much closer contact with them. "Very often it's even the manager himself who's a large shareholder," Farre-Mensa says. Second, even external investors in private firms tend to have a much closer View Details

Keywords: by Maggie Starvish

01 Feb 2000
News

Financial Services 24/7

dissatisfied customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally, strategy was... View Details

Keywords: Susan Young

August 2006 (Revised June 2007)
Case

Shapiro Global

By: Thomas J. DeLong, Michael Brookshire, Monica Haugen, Michelle Kravetz and Sarah Sommer

Su Yee Goh, a director in a Singapore office, considers a proposal by a pregnant female executive for an alternative work arrangement so that she could both continue to work and spend more time with her family. Goh wants to keep the executive at Shapiro Global, but is... View Details

Keywords: Disruption; Globalized Firms and Management; Employee Relationship Management; Retention; Work-Life Balance; Singapore