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  • All HBS Web  (23,476)
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  • All HBS Web  (23,476)
    • People  (66)
    • News  (7,494)
    • Research  (11,373)
    • Events  (154)
    • Multimedia  (784)
  • Faculty Publications  (8,525)
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  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

2021, when BTS appeared on a South Korean TV show, the ARMY purchased all the advertising so there would be no interruptions. One ARMY member was driven to stream as much of a new song as possible to propel the band to the top of the... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 02 May 2023
  • Blog Post

From Harvard Business School to Spotify: Four Lessons in My Journey to Land My Dream Job

Rodolfo A. Diaz Cabello (MBA 2021) reflects on how his experiences at Harvard Business School supported his path to building new products at Spotify. In October 2022 I joined Spotify as a Senior Product Manager leading a team that... View Details
  • 2015
  • Working Paper

Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality

By: Robert G. Eccles and Tim Youmans
Under the prevailing ideology of "shareholder primacy" most boards of directors believe that they are prevented from considering stakeholders other than shareholders in determining material issues and materiality for strategy and reporting. New research is showing that... View Details
Keywords: Governing and Advisory Boards; Business and Stakeholder Relations; Corporate Governance; Business and Shareholder Relations
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Eccles, Robert G., and Tim Youmans. "Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality." Harvard Business School Working Paper, No. 16-023, September 2015.
  • March 2021
  • Case

Humana (A)

By: Regina E. Herzlinger and Ashley Ifeadike
To implement a bold new strategy, Humana needed to decide how to prioritize the pillars; where to own and where to partner; how much risk is acceptable; and how to continue to deliver strong operational performance while implementing a new strategy. Had the firm made... View Details
Keywords: Health & Wellness; Health Care Industry; Health Care Costs; Health Insurance; Health Insurance Marketplaces; Health Care and Treatment; Cost; Insurance; Strategy; Health Industry; United States
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Herzlinger, Regina E., and Ashley Ifeadike. "Humana (A)." Harvard Business School Case 321-097, March 2021.
  • January 2001
  • Case

Merck Global Health Initiatives (B): Botswana

By: James E. Austin, Diana Barrett and James Weber
The case series focuses on Merck's drug donation program and then raises new issues facing management about what to do about HIV/AIDS in Africa given the company's development of a new therapy. Describes collaboration among many parties including the Gates Foundation,... View Details
Keywords: Health Disorders; Health Care and Treatment; Private Sector; Public Sector; Alliances; Problems and Challenges; Africa; Botswana
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Austin, James E., Diana Barrett, and James Weber. "Merck Global Health Initiatives (B): Botswana." Harvard Business School Case 301-089, January 2001.
  • July 1986 (Revised August 1986)
  • Case

Frito-Lay, Inc.: Funding for Information Systems

Frito-Lay, Inc., a large snack foods company, has adopted a new method for allocating information systems resources. The method and its rationale are described in detail, along with user reactions. The new scheme is simple, but is it an improvement? Will it be... View Details
Keywords: Resource Allocation; Information Technology; Manufacturing Industry; Food and Beverage Industry
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Vitale, Michael R. "Frito-Lay, Inc.: Funding for Information Systems." Harvard Business School Case 187-012, July 1986. (Revised August 1986.)
  • October 1982 (Revised August 1999)
  • Case

Johnson Wax: Enhance (A)

Johnson Wax has produced a new hair conditioner for problem hair. Before committing themselves to test market, they analyze the new product using a field based, pretest-market procedure called ASSESSOR. The testing reveals product positioning, advertising, and... View Details
Keywords: Product Positioning; Analysis; Marketing Communications; Advertising; Beauty and Cosmetics Industry
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Clarke, Darral G. "Johnson Wax: Enhance (A)." Harvard Business School Case 583-046, October 1982. (Revised August 1999.)
  • Web

HBS - The year in Review

Scholarships Press Release New Faculty Welcomed Thirteen faculty members, including new tenure-track professors, visitors, and practitioners, participated in START, a deep-dive orientation to the School,... View Details
  • August 2006 (Revised September 2007)
  • Supplement

Istituto Clinico Humanitas (C): Pronto Soccorso

By: Richard M.J. Bohmer
Follows on from the cases Istituto Clinico Humanitas (A) and (B). Describes the design and running of the new Humanitas Emergency Department. Istituto Clinico Humanitas has developed a very efficient operating system for dealing with elective (largely surgical)... View Details
Keywords: Health Care and Treatment; Organizational Change and Adaptation; Service Operations; Service Delivery; Customer Focus and Relationships; Health Industry; Italy
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Bohmer, Richard M.J. "Istituto Clinico Humanitas (C): Pronto Soccorso." Harvard Business School Supplement 607-022, August 2006. (Revised September 2007.)
  • May 1997 (Revised March 1998)
  • Case

Teradyne: Managing Disruptive Change

By: Joseph L. Bower
Three cases deal with the introduction of a new product to Teradyne's line of semiconductor test equipment. Teradyne: Managing Strategic Change provides historic and administrative background for the other two cases. Teradyne: The Aurora Project deals with the problems... View Details
Keywords: Business Startups; Disruption; Management; Market Entry and Exit; Product; Product Development; Problems and Challenges; Competitive Strategy; Corporate Strategy; Technology
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Bower, Joseph L. "Teradyne: Managing Disruptive Change." Harvard Business School Case 397-112, May 1997. (Revised March 1998.)

    Kym Lew Nelson

    Kym Lew Nelson joined the NOM unit of the Harvard Business School as a Visiting Lecturer in January of 2020. In July of 2020, she became a Senior Lecturer in the Negotiations unit. Prior to joining the faculty, Kym was a guest lecturer in the Negotiations class at... View Details

    • Profile

    Charles Jennings

    How has HBS prepared you for your current role and your long term career? HBS has improved my mental flexibility in handling new and challenging situations by exposing me to a wide variety of extremely talented individuals. I am better... View Details
    Keywords: Energy / Extractive Minerals; Manufacturing; Other Financial Services
    • February 2011 (Revised September 2011)
    • Supplement

    Accounting for Catastrophes: BP PLC and Union Carbide Corporation (C)

    By: David F. Hawkins and Namrata Arora
    An analyst in 2010 is using the Bhopal catastrophe to illustrate proposed new accounting for contingency losses. View Details
    Keywords: Accounting; Natural Disasters; Pollutants
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    Hawkins, David F., and Namrata Arora. "Accounting for Catastrophes: BP PLC and Union Carbide Corporation (C)." Harvard Business School Supplement 111-075, February 2011. (Revised September 2011.)
    • winter 2009
    • Article

    Creativity, Improvisation, and Organizations

    By: Colin M. Fisher and Teresa M. Amabile
    'Improvisational creativity' involves simultaneously identifying new challenges and generating responses, with little or no time to prepare. View Details
    Keywords: Innovation and Management; Organizational Culture; Creativity; Theory; Performance
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    Fisher, Colin M., and Teresa M. Amabile. "Creativity, Improvisation, and Organizations." Rotman (winter 2009), 40–45.
    • December 2000
    • Case

    CellFor, Inc.

    By: Ray A. Goldberg, Carin-Isabel Knoop, Frantz Edward Alphonse and Laure Mougeot Stroock
    A new private company has developed a process to clone and multiply seeds for the forestry industry. View Details
    Keywords: Business Startups; Transition; Technological Innovation; Private Ownership; Research and Development; Science-Based Business; Technology Adoption; Forestry Industry
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    Goldberg, Ray A., Carin-Isabel Knoop, Frantz Edward Alphonse, and Laure Mougeot Stroock. "CellFor, Inc." Harvard Business School Case 901-020, December 2000.
    • December 1995
    • Case

    AT&T USADirect In-Language Service: India

    By: John A. Quelch
    AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details
    Keywords: Communication Technology; Demand and Consumers; Emerging Markets; Product Launch; Telecommunications Industry; United States; India
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    Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.
    • 05 Aug 2018
    • News

    My Boss Makes What?!

    • June 2018 (Revised October 2020)
    • Case

    Global Brand Management of Anheuser Busch InBev's Budweiser

    By: Jill Avery
    Brian Perkins, chief architect of the $6 billion Budweiser brand, was excited about 2018, in which the company would launch Budweiser into several new markets in Africa and Latin America. He was feeling the pressure to finalize a global brand strategy that would define... View Details
    Keywords: Brand Management; Global Brands; Brand Positioning; Brand Extension; Brand Storytelling; Brand Equity; Marketing; Marketing Strategy; Brands and Branding; Advertising; Global Strategy; Cross-Cultural and Cross-Border Issues; Consumer Behavior; Marketing Communications; Consumer Products Industry; Food and Beverage Industry; Advertising Industry; Africa; China; United States; North America; South Africa; Nigeria; Kenya; Cameroon; Canada
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    Avery, Jill. "Global Brand Management of Anheuser Busch InBev's Budweiser." Harvard Business School Case 518-105, June 2018. (Revised October 2020.)
    • 30 Nov 2020
    • Research & Ideas

    COVID Not Slowing VC Investment

    according to two new surveys by Paul A. Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School. Only about 10 percent of companies in this often unpredictable industry have been severely affected.... View Details
    Keywords: by Danielle Kost; Financial Services; Banking
    • March 2001
    • Article

    Strategy and the Internet

    By: M. E. Porter
    Many of the pioneers of Internet business, both dot-coms and established companies, have competed in ways that violate nearly every precept of good strategy. Rather than focus on profits, they have chased customers indiscriminately through discounting, channel... View Details
    Keywords: Strategy; Online Technology
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    Porter, M. E. "Strategy and the Internet." Harvard Business Review 79, no. 3 (March 2001): 62–78.
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