Publications

2005
Book

Perspectives on Free and Open Source Software

By: Joe Feller, Brian Fitzgerald, Scott Hissam and Karim R. Lakhani

Keywords: Perspective; Applications and Software; Knowledge Sharing

1 Apr 2005 - 4 Apr 2005
Conference Presentation

Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code

By: Alan MacCormack

Keywords: Applications and Software; Product Design; Complexity

5 Nov 2005 - 8 Nov 2005
Conference Presentation

Exploring the Architecture of Complex Software Products

By: Alan MacCormack

Keywords: Product Design; Applications and Software; Complexity

2005
Book

The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World

By: Robert D. Austin and Stephen P. Bradley

Keywords: Information Technology; Leadership; Cognition and Thinking; Interactive Communication

2004
Book

Silicon and the State: French Innovation Policy in the Internet Age

By: Gunnar Trumbull

Keywords: Innovation and Invention; Policy; Internet and the Web; France

01 Feb 2016
News

Amy Kadomatsu: Making A Difference

25 May 2015
Blog Post

RapidSOS Wins the HBS New Venture Competition

directly into 911’s existing system. The technology is universally compatible with every dispatch center across the United States. The result is a system that dramatically increases the information... View Details

30 Aug 2018
News

Sharing a Passion for Art

color, are an integral part of the experience. Visitors can come just to stroll or picnic on the grounds. Creating that same close-to-nature ambiance inside the building required imaginative technology and painstaking attention to detail... View Details

Keywords: Deborah Blagg; Arts, Entertainment

2023
Working Paper

Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management

By: Robyn C. Meeks, Jacquelyn Pless and Zhenxuan Wang

This paper examines how digitalization impacts public service provision through a study of the U.S. power sector. We exploit the staggered timing of electric utilities’ investments in “smart” meters and find that electricity losses per unit sold decrease by 3.6%. This... View Details

Keywords: Electric Utility; Energy Management; Smart Meters; Energy; Climate Change; State Ownership; Private Ownership; Technology Adoption; Energy Industry; Utilities Industry; United States

Read Now

November 21, 2022
Article

Now You See Me, Now I'm Gone

By: Boris Groysberg, Derek Haas and Eric Lin

As undervalued performers become more visible, they also gain more options to leave their employers. View Details

Keywords: Retention; Technology Adoption; Human Capital; Employees; Personal Development and Career

Register to Read

March 2000 (Revised June 2001)
Case

AES: Hungarian Project (A)

By: Lynn S. Paine and Ann Leamon

The AES Corp., the world's largest independent power producer, has put out a request for bids to build a new power plant in Hungary. Just after the closing date for submitting bids, one of the contractors calls to request an opportunity to "improve" its bid. Although... View Details

Keywords: Bids and Bidding; Energy Generation; Technology Adoption; Business Startups; Ethics; Value; Energy Industry; Hungary

July 2004 (Revised December 2004)
Case

RelayHealth

By: Joseph B. Lassiter III and Elizabeth Kind

RelayHealth provides secure, online communications for doctors, patients, and health plans. The company's services include online consultations, prescription renewals, and appointment scheduling. RelayHealth's business model derives subscription revenue from doctors... View Details

Keywords: Communication Technology; Internet and the Web; Consumer Behavior; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry; Telecommunications Industry

Educators

29 Sep 2015
First Look

September 29, 2015

Firm-Level Analysis By: Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi Abstract—In recent decades, technological progress in information and communication technology... View Details

Keywords: Sean Silverthorne

October 2010
Teaching Note

From Imitation to Innovation: Zongshen Industrial Group (TN)

By: Willy C. Shih

Teaching Note for 610057. View Details

Keywords: Innovation and Invention; Transformation; Problems and Challenges; Taxation; Information Technology; Selection and Staffing; Talent and Talent Management; Corporate Strategy; Acquisition; Technology Adoption; Supply Chain; Motorcycle Industry

July – August 2011
Article

Foundations of Organizational Trust: What Matters to Different Stakeholders?

By: Michael Pirson and Deepak Malhotra

Prior research on organizational trust has not rigorously examined the context specificity of trust nor distinguished between the potentially varying dimensions along which different stakeholders base their trust. As a result, dominant conceptualizations of... View Details

Keywords: Trust; Competency and Skills; Forecasting and Prediction; Ethics; Framework; Analytics and Data Science; Surveys; Organizations; Business and Stakeholder Relations; Identity; Perspective