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Show Results For
- All HBS Web
(16,234)
- People (68)
- News (4,953)
- Research (5,864)
- Events (134)
- Multimedia (234)
- Faculty Publications (3,085)
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- 09 Oct 2019
- Research & Ideas
For Better Ideas, Bring the Right People to the Brainstorm
closed person isn’t going to pick up on any of the better ideas, but they will not be dragged down by terrible ideas, either,” Koning says. The most interesting pairing, however, was between open individuals... View Details
Keywords: by Michael Blanding
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
end is knowledge. As he puts it, "to gain more knowledge, we will have to think more." In his view, information is no substitute for thinking and knowledge. Nor, in the opinion of Suresh... View Details
Keywords: by James Heskett
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
again, no one apologizes for this-is that patients can't choose their caregivers. They will get a Mayo Clinic diagnosis, and they will get it quickly, but it may not be a diagnosis from a specific, renowned... View Details
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
Obviously it will have to get more users. A: Well, what do you mean by "success"? There are at least three different ways in which you can imagine Apple going forward; I'm sure Steve has more. One is to say they're going to... View Details
Keywords: by Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Depression or Euphoria? Navigating the Market’s Mood Swings
The financial field may be permanently changed by the explosive ups and downs of the tech sector, but old standards of quality and planning will still make or break new... View Details
Keywords: by Carrie Levine
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
asked how he could pay back the favor. Cash put his arm around his colleague's shoulder and said, "You don't owe me anything, Brian. This is the way we do things here. Just pay it forward." “Shareholder value or profits are measures, not goals in and View Details
Keywords: by Dina Gerdeman
- 19 Mar 2006
- Research & Ideas
Unlocking Your Investment Capital
value of this asset over the next twelve months is $125 million). Thus, the larger is the Value at Risk of the assets of the firm, the larger must be the equity cushion to... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
at managing waiting, having long since concluded that guests to its theme parks spend far more time waiting than participating in various activities. Guests are willing to wait longer when they are diverted or entertained, when they know... View Details
Keywords: by James Heskett
- 03 Dec 2015
- Op-Ed
How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It
energy needs that they view as essential to development of their nations and the lives of their citizens. The aggregate sum of those national plans presents a stark reality to... View Details
- 13 Nov 2000
- Research & Ideas
Corporate Venturing: Entrepreneurship on the Inside
Ashton Perry of Lucent Corp.'s Lucent Venture Partners. "It's hard enough to incent an entrepreneurial team in the way the external market will incent them without raising all kinds View Details
Keywords: by Kenneth Liss
- 06 Nov 2000
- What Do You Think?
Succession at GE: What’s Next?
Summing Up It was announced today (November 27) that Jeffrey Immelt, 44-year-old president and CEO of GE Medical Systems, will succeed Jack Welch as CEO of GE. A CNN online... View Details
Keywords: by James Heskett
- 26 Sep 2007
- Sharpening Your Skills
Sharpening Your Skills: Negotiation
others acknowledge your gestures of goodwill and reciprocate in kind. Four strategies for building good will and reciprocity are to label your concessions and make them salient to the other party, demand and... View Details
- 01 Aug 2019
- What Do You Think?
Has the Twitter Age Left the Case Method Behind?
How Will the Case Method Have to Evolve to Meet Future Needs? Like any good case discussion, this month’s column generated thoughtful comments centered around several issues concerning whether or not the case method has become outmoded.... View Details
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
the latter are paragons of process virtue. For example, it is quite possible that as many mistakes were made in the celebrated 1997 Pathfinder mission as were made in the failed 1999 Polar Lander mission. But we View Details
Keywords: by Sean Silverthorne
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
real estate) used for collateral of would-be small business borrowers," Mills says. "The bankers say they can't find creditworthy borrowers and the borrowers talk about having to go to bank after bank before they find one that... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
literature—including Frankel's work—is that since not all problems identified by frontline staff are of equal importance, it is worth time and money to perform extensive prioritization. Suggestions that will... View Details
Keywords: by Paul Guttry
- 12 Dec 2019
- Research & Ideas
How to Turn Down the Boil on Group Conflict
Psychology Mina Cikara. “If you forecast that no matter what you propose, the other side will hate it, then you are going to say compromise is a waste of time,” Lees says. “People not only have stereotypes... View Details
Keywords: by Michael Blanding
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
from different points of cultural reference, they learn to anticipate and deal with the kinds of value conflicts they are likely to face as global managers. Paine points out that students taking her course... View Details
Keywords: by Judith A. Ross
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
good enough. The range of safety risks has expanded and consumers everywhere are trying new products and experiences they aren't familiar with. Marketers must do more to educate consumers about safe behaviors and not worry so much about... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations View Details
Keywords: by Stefan Thomke & Eric Von Hippel