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  • November 2021 (Revised March 2022)
  • Case

Pacesetters

By: Jeffrey J. Bussgang and Mel Martin
City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders, Pacesetters was supposed to facilitate... View Details
Keywords: Racial Wealth Gap; Procurement; Suppliers; Diversity; Programs; Small Business; Restructuring; Contracts; United States; Boston
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  • December 2016 (Revised February 2019)
  • Case

Kurt Summers: Investing in Our Chicago

By: Joshua Margolis and Michael Norris
In 2016, Kurt Summers, the Chicago City Treasurer, faced a decision with potential personal and political ramifications: whether or not to ask the city’s Mayor to join a class action antitrust suit against the city’s creditors for actions they took during the Global... View Details
Keywords: Personal Development; Career Journey; Leadership Development; Career; Leadership; Government and Politics; Personal Development and Career; Public Administration Industry; United States; Chicago
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  • June 2013
  • Supplement

Union Corrugating Co. (A) (Spreadsheet Supplement)

This is the spreadsheet supplement for HBS Case 803065, containing Exhibit 3 as an Excel document. View Details
Keywords: Family-owned Business; Entrepreneurial Organizations; Entrepreneurs; Sales Force Management; Salesforce Management; Operations Management; COST Control; Gender; Careers; Turnaround; Turnarounds; Supply Chain Management; Restructuring; Entrepreneurship; Customer Focus and Relationships; Supply Chain; Steel Industry; Construction Industry; North Carolina; United States
Related
  • February 2005 (Revised March 2013)
  • Case

Phase Zero: Introducing New Services at IDEO (A)

By: Amy C. Edmondson and Laura Feldman
Focuses on whether world-renowned product design firm IDEO's new customer service fits with the firm's strategic position and organization capabilities. Over the course of IDEO's 13-year history, an increasing share of revenues are a result of "Phase 0"... View Details
Keywords: Strategy; Service Operations; Product Design; Infrastructure; Customer Focus and Relationships; Innovation and Invention; Service Industry; Boston; United States
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  • 01 Dec 2009
  • News

Broad Range of Interests Among Nine New Faculty

entrepreneurial management and strategy. Anette Mikes came to HBS in 2007 as a postdoctoral fellow after earning her Ph.D. from the London School of Economics. She’s now an assistant professor in the Accounting & Management unit with a... View Details
Keywords: Margie Kelley
  • 09 Jul 2020
  • Working Paper Summaries

How Should US Bank Regulators Respond to the COVID-19 Crisis?

Keywords: by Michael Blank, Samuel G. Hanson, Jeremy C. Stein, and Adi Sunderam
  • 18 Sep 2019
  • Working Paper Summaries

Female Inventors and Inventions

Keywords: by Rembrand Koning, Sampsa Samila, and John-Paul Ferguson; Health; Biotechnology; Medical Devices & Supplies
  • 03 Mar 2019
  • Working Paper Summaries

Strict ID Laws Don’t Stop Voters: Evidence from a U.S. Nationwide Panel, 2008–2016

Keywords: by Enrico Cantoni and Vincent Pons
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

Under chief economist Pat Bajari, Amazon has hired more than 150 PhD economists in five years. He’s also cornered the market on what might be called “rookie economists” just out of school. That crowns Amazon the largest employer of tech economists—with more working... View Details
Keywords: by Roberta Holland; Technology; Education
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

PeopleImages Sale! Even the word is enough to send a flutter through the hearts of certain shoppers, who salivate in anticipation of scoring a discount off a product’s original price. Few consumers stop to think, however, that the only way they know they are getting a... View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 19 Feb 2018
  • Working Paper Summaries

The Supply Chain Economy: A New Framework for Understanding Innovation and Services

Keywords: by Mercedes Delgado and Karen G. Mills
  • 15 Feb 2018
  • Cold Call Podcast

Black Business Leaders Series: John Rogers and the Importance of Hiring Minority-Owned Services Firms

Keywords: Financial Services
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

President Trump’s recent pullout from the Paris climate accord drew the ire of many high-visibility CEOs including Richard Branson, Lloyd Blankfein, Elon Musk, Tim Cook, and Jeffrey Immelt. But the president’s statements around Charlottesville appear to have created an... View Details
Keywords: by Gautam Mukunda
  • 02 May 2017
  • Working Paper Summaries

The Cross Section of Bank Value

Keywords: by Mark Egan, Stefan Lewellen, and Adi Sunderam; Banking
  • 23 Feb 2017
  • Cold Call Podcast

Black Business Leaders Series: Franklin Leonard, 'Black List' Mastermind

Keywords: Re: Henry W. McGee; Entertainment & Recreation
  • 26 Aug 2016
  • Working Paper Summaries

Unpacking Team Diversity: An Integrative Multi-Level Model of Cross-Boundary Teaming

Keywords: by Amy C. Edmondson and Jean-François Harvey
  • 02 Aug 2016
  • Working Paper Summaries

Financial Regulation in a Quantitative Model of the Modern Banking System

Keywords: by Juliane Begenau and Tim Landvoigt; Banking; Financial Services
  • 04 Mar 2016
  • Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

The FBI has ordered Apple’s help unlocking an alleged terrorist’s iPhone. The company has opposed the request and turned to the court of public opinion for help with a verdict. As a House Judiciary Committee hearing gets underway this week, customers, lawmakers, and... View Details
Keywords: Re: Sunil Gupta; Technology
  • 04 Feb 2016
  • Working Paper Summaries

Risk Preferences and Misconduct: Evidence from Politicians

Keywords: by Dylan Minor; Public Administration; Financial Services
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

Some companies have begun relying more on computer-administered tests than human interviewers to find the best applicants. New research by Harvard Business School Assistant Professor Danielle Li and colleagues suggests that in this case, we may have to score one for... View Details
Keywords: by Michael Blanding; Employment