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  • All HBS Web  (11,722)
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    • News  (3,438)
    • Research  (6,540)
    • Events  (24)
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  • All HBS Web  (11,722)
    • People  (51)
    • News  (3,438)
    • Research  (6,540)
    • Events  (24)
    • Multimedia  (86)
  • Faculty Publications  (5,059)
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  • 01 Jun 2001
  • News

Group Therapy: The Role of Business Groups in Emerging Economies

developing nations will provide a greater service in the long run, Khanna argues, by focusing instead on building the infrastructure required to compete in a global economy. Adapted from Working Knowledge: A Report on Research at Harvard... View Details
Keywords: Peter K. Jacobs; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services
  • Web

Hours | Baker Library

Hours Service Desk - Stamps Reading Room Check out materials, ask questions about library services, and get research assistance in the Stamps Reading Room on the third floor. Note: Research assistance is not available on Sundays. Study... View Details
  • September 2006
  • Teaching Note

OfficeTiger (TN)

By: Joseph B. Lassiter III
Teaching Note to (804-109). View Details
Keywords: Innovation and Invention; Job Cuts and Outsourcing; Service Delivery; Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; India; Europe; United States; Asia
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Lassiter, Joseph B., III. "OfficeTiger (TN)." Harvard Business School Teaching Note 807-039, September 2006.
  • September 2003 (Revised January 2005)
  • Case

Bridges to Excellence: Bringing Quality Health Care to Life

By: Richard M.J. Bohmer, Ingrid Marie Nembhard and Robert Galvin
General Electric launched Bridges to Excellence Diabetes Care Link, a program through which enrolled physicians receive bonuses of up to 10% of their salary for delivering quality care to diabetic patients covered by a participating employer or health plan. A day... View Details
Keywords: Health Care and Treatment; Motivation and Incentives; Programs; Ethics; Quality; Moral Sensibility; Service Delivery; Compensation and Benefits; Health Industry
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Bohmer, Richard M.J., Ingrid Marie Nembhard, and Robert Galvin. "Bridges to Excellence: Bringing Quality Health Care to Life." Harvard Business School Case 604-030, September 2003. (Revised January 2005.)
  • June 2017
  • Teaching Note

The De Beers Group: Exploring the Diamond Reselling Opportunity

By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
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Esty, Benjamin C., Daniel P. Gross, and Lauren G. Pickle. "The De Beers Group: Exploring the Diamond Reselling Opportunity." Harvard Business School Teaching Note 717-481, June 2017.
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

know and control what is done with their information. Q: Do these services do better by focusing on the higher-end market, or is the resistance you describe pretty universal for all users? A: The high-end/low-end distinction seems pretty... View Details
Keywords: by Martha Lagace
  • 01 Sep 2016
  • News

Advancing the Vision for HBS

HBS faculty “By supporting the faculty, you are investing in transformational learn ing experiences and pathbreaking research.” Frances X. Frei, UPS Foundation Professor of Service Management, Senior Associate Dean for Executive Education... View Details
  • 01 Mar 2012
  • News

Capitalism’s New Agenda

hundreds of millions of rural poor into the market system (as China Mobile did by bringing mobile phone service to the Chinese countryside), that brought medicine where it had been unaffordable (which the Indian pharmaceutical firm Cipla... View Details
Keywords: Joseph L. Bower, Herman B. Leonard, and Lynn S. Paine; social activism; Occupy Wallstreet; Corporate Services; Corporate Services
  • 01 Jun 2003
  • News

HBS Releases First-Ever Financial Report

expenditures and innovation to the extent such projects are not specially funded by gifts. Revenues from Executive Education and publishing activities help fund research and curriculum development. As in any large service organization,... View Details
Keywords: Educational Services; Educational Services
  • 24 Apr 2014
  • News

Transforming nonprofits with business-oriented insights that scale impact

Tom Tierney (MBA 1980) is working to empower social entrepreneurs, mission-driven organizations, and philanthropists to build a better world. The Bridgespan Group, the professional services firm he cofounded with Jeff Bradach (PhDOB 1992)... View Details
  • Fast Answer

Challenges and Opportunities in the Restaurant Industry

sectors including restaurants and food retail. Relevant topics covered include: -consumer trends in dining out -restaurant and food service segments including: full service restaurants, quick... View Details

    Tasneem Dohadwala

    Tasneem previously worked in financial services on the sell-side at Lehman Brothers and at Matrix Partners. As Founding Partner of Excelestar Ventures, notable investments of hers are Augmenix (acq. by Boston Scientific), nVision (acq. by... View Details
    Keywords: Venture Capital
    • 29 May 2013
    • Blog Post

    Perks of the LVMH Family

    product doesn’t walk out the door if it’s not paid for! In a smaller boutique, all of that is scaled down and is much more intimate, with each incoming client greeted personally. I found that I actually enjoy the craziness of a large format store, but was very... View Details
    Keywords: Consumer Products / Retail
    • Web

    Work With Us - Institute For Strategy And Competitiveness

    technology that enables value-based care. Since we are a small team we do not offer research delivery services such as data analysis, however we can work with you to guide your program to help achieve your goals. We prefer to collaborate... View Details
    • Web

    Lavinia Teodorescu | MBA

    and undocumented individuals can live safely during these difficult times. As a founding member of ImmigrationHelp, I was able to provide access to humanitarian legal services for low-income people, using the power of technology. I have... View Details

      Making Sense of Capitalism

      additional research to revise my dissertation into a book manuscript, while librarians, special collection curators, and researchers at Baker Research Services helped me identify sources and develop new ideas for my research. I was also... View Details
      • 16 Oct 2017
      • News

      Take Time to Serve Others

      finance committee. “Unless you’ve arrived at this stage of your life without any assistance or encouragement, your decisions need to include taking the time to be in service to others,” Clark says. (Published October 2017) View Details
      • Web

      Event Guidelines | About

      Event Policies The event owner/host assumes full responsibility for all aspects of the event including: Adhering to all policies, rules, and guidelines Monitoring the actions and behavior of all attendees Ensuring complete payment for all goods and View Details
      • Web

      Dan Hall Archives | Social Enterprise

      Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
      • 08 Apr 2016
      • Research & Ideas

      How to Hire a Millennial

      General Electric isn’t moving to Boston’s waterfront for the views, however breathtaking they may be. In the increasingly fierce battle for millennial talent, GE’s decision to uproot its long-time headquarters from suburban Connecticut is nothing less than a... View Details
      Keywords: by Joseph Fuller
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