Publications

September 2000
Case

Japanese Financial Crisis and the Long-Term Credit Bank of Japan, The

By: Malcolm S. Salter and Andrew Eggers

Illustrates the failure of Japan's banking elite to adjust to new economic conditions. View Details

Keywords: Financial Crisis; Banks and Banking; Behavior; Japan

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February 1993 (Revised May 1997)
Supplement

India (B)

By: Richard H.K. Vietor, Waleed J. Iskandar and Max L. Weston

Outlines the changes implemented by the new government led by Prime Minister Rao. View Details

Keywords: Government and Politics; Change Management; India

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03 Oct 2016
Video

Reinforcing Your Self-Confidence

16 Jul 2012
Research & Ideas

Book Excerpt: ‘The Strategist’

strategy from the top of the organization to a specialist function." Montgomery maintains that it's time for CEOs to reclaim strategy, a point she argues fervently in her new book, The Strategist: Be the Leader Your Business Needs. The... View Details

Keywords: by Cynthia A. Montgomery

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

new book, Rethinking the MBA: Business Education at a Crossroads. Employing a wealth of interviews and quantitative data, their book takes the first comprehensive approach in decades to examine the evolving MBA marketplace and its threats... View Details

Keywords: by Martha Lagace; Education

June 1991 (Revised October 1991)
Case

General Electric: Reg Jones and Jack Welch

By: Francis Aguilar and Christopher A. Bartlett

When GE's retiring Reginald Jones turned the job of CEO over to Jack Welch on April 1, 1981, the Wall Street Journal reported that GE had "decided to replace a legend with a live wire." Some wondered if the young dynamo could fill the elder statesman's very large... View Details

Keywords: Management Teams; Business or Company Management; Change Management; Leading Change; Restructuring; Investment; Strategic Planning; Organizational Change and Adaptation; Management Succession

December 2007 (Revised September 2009)
Case

Wall Street's First Panic (A)

By: David A. Moss and Cole Bolton

In the early 1790s, a flood of newly issued public and private securities sparked an investment boom in the nascent United States. In New York, the bustling commercial district along Wall Street emerged as the center of the city's securities trade. One of the many... View Details

Keywords: History; Financial Instruments; Auctions; Financial Crisis; Business and Government Relations; Financial Services Industry

24 Jan 2019
HBS Seminar

Melissa Valentine, Stanford University

Web

Profiles - MBA

Profiles Profiles Technology Innovation Fellows Program Supported by the Roberts Family Foundation Current Students APPLIED MATHEMATICS ELIOT 2025 Cohort 7 Rhea Acharya “Living through this unprecedented period of technological growth has presented us with both... View Details

June 2000
Case

Rebirth of the Swiss Watch Industry, 1980-1992 (A)

By: Michael L. Tushman and Daniel Radov

The Swiss watch industry has been devastated by new entrants from Asia in the low- and mid-priced watch segments. Japanese and Hong Kong firms have used quartz technology to lower costs dramatically. Nicolas Hayek, president of a Swiss consulting firm, is asked to help... View Details

Keywords: Information Technology; Product Development; Organizational Structure; Change Management; Alignment; Product Positioning; Brands and Branding; Management Teams; Apparel and Accessories Industry; Consumer Products Industry; Switzerland

11 Aug 2022
Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

“Work hard, and you’ll be successful.” How often do we tell children that the key to success is putting forth effort? That advice might seem like admirable inspiration to encourage kids to work hard as they pursue their goals. However, View Details

Keywords: by Michael Blanding; Education

March 31, 2023
Article

What Is the Optimal Pattern of a Customer Journey?

By: Julian De Freitas

Even though customer experience (CX) leaders are becoming increasingly focused on optimizing their firms’ customer journeys, they face a clear challenge: Which touchpoints along the journey should they invest in? That is, which moments when the customer interacts with... View Details

Keywords: Consumer Behavior; Customers; Brands and Branding