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  • All HBS Web  (13,639)
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  • All HBS Web  (13,639)
    • People  (36)
    • News  (5,524)
    • Research  (5,372)
    • Events  (20)
    • Multimedia  (583)
  • Faculty Publications  (4,166)
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  • Research Summary

Overview

By: Mark L. Egan
When considering how households make investment decisions, Professor Egan became intrigued by the question, “What makes a bank ‘special’ when compared to other lending institutions?” Focusing on empirical industrial organization with applications to finance and... View Details
  • January 2021
  • Case

Leading Culture Change at SEB

By: Amy C. Edmondson and Elena Corsi
The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details
Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden
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Edmondson, Amy C., and Elena Corsi. "Leading Culture Change at SEB." Harvard Business School Case 621-074, February 2021.

    We the Possibility

    Can we solve big public problems anymore? Yes, we can. The huge challenges we face are daunting indeed. At the same time, we've come to accept the sad notion that government can't do new things or solve tough problems—it's too big, too slow, and mired in... View Details

    • 2015
    • Book

    Shadow Cold War: The Sino-Soviet Competition for the Third World

    By: Jeremy Friedman
    The conflict between the United States and the Soviet Union during the Cold War has long been understood in a global context, but Jeremy Friedman's Shadow Cold War delves deeper into the era to examine the competition between the Soviet Union and the People's... View Details
    Keywords: Competition; War; International Relations; China; United States; Soviet Union
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    Friedman, Jeremy. Shadow Cold War: The Sino-Soviet Competition for the Third World. Chapel Hill, NC: University of North Carolina Press, 2015.
    • February 2025
    • Supplement

    Moleskine: Daniela Riccardi Turns the Page

    By: Ryan Raffaelli
    Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
    Keywords: Brands and Branding; Organizational Change and Adaptation; Distribution Channels; Planning; Leading Change; Organizational Culture; Product Marketing; Retail Industry; Italy
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    Raffaelli, Ryan. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Multimedia/Video Supplement 425-715, February 2025.
    • 25 Aug 2014
    • HBS Case

    Starbucks Reinvented

    But you don't save a business and turn it around without speaking to, focusing, and calling on the spirit of your people." Schultz's experience qualifies him for closer study in Koehn's HBS course Power... View Details
    Keywords: by Julia Hanna; Food & Beverage
    • 16 Feb 2010
    • Research & Ideas

    The Outside-In Approach to Customer Service

    Reorganize for Resilience: Putting Customers at the Center of Your Business (Harvard Business Press). Gulati, whose research explores leadership and strategic challenges for building high growth... View Details
    Keywords: by Sarah Jane Gilbert; Consumer Products
    • September 2012
    • Case

    Sir Alex Ferguson: Managing Manchester United

    By: Anita Elberse and Thomas Dye
    Sir Alex Ferguson, the most successful manager in British football history, is preparing for the 2012–2013 season—his record-setting 26th as manager of one of the world's most decorated professional football clubs and one of sport's biggest franchises. Over the years... View Details
    Keywords: Managing Teams; Leading Teams; European Football; Sports; Leadership; Sports Industry; England; United Kingdom; Europe
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    Elberse, Anita, and Thomas Dye. "Sir Alex Ferguson: Managing Manchester United." Harvard Business School Case 513-051, September 2012.
    • Web

    Connect with Clubs - Recruiting

    Hire Talent Connect with Clubs Hire Talent Connect with Clubs Partner with a HBS Student Club Reach targeted groups of students by connecting with over 50 career-related student clubs. Work with club leaders to sponsor events, advertise job opportunities, View Details
    • 19 Dec 2023
    • Research & Ideas

    15 Podcast Episodes That Grabbed Listeners in 2023

    needed to take decisive steps to succeed against the major opposition to his leadership from both inside and outside the company. Twitter employees circulated an open letter protesting expected layoffs,... View Details
    Keywords: by Danielle Kost
    • February 2023 (Revised July 2023)
    • Case

    Moleskine Foundation: Can Creativity Change the World?

    By: Ryan Raffaelli, Alexandra C. Feldberg and Sarah Gulick
    The Italy-based Moleskine Foundation worked with young adults in Africa and Europe to inspire social change through art and creative projects. Adama Sanneh, the newly appointed CEO of the Moleskine Foundation, faced several challenges: First, he had to make his own... View Details
    Keywords: Nonprofit Organizations; Social Enterprise; Leadership; Identity; Strategy; Education Industry; Italy; Africa; Europe; United States
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    Raffaelli, Ryan, Alexandra C. Feldberg, and Sarah Gulick. "Moleskine Foundation: Can Creativity Change the World?" Harvard Business School Case 423-043, February 2023. (Revised July 2023.)
    • 04 Jan 2024
    • News

    Great Heights

    In 2019, after more than a decade scaling the heights of product management in Silicon Valley, Lisa Kostova (MBA 2009) decided to take on a different kind of climb. Over a sabbatical year, Kostova trained for and summited Denali, which, at 20,310 feet, is the tallest... View Details
    Keywords: Amy Crawford
    • 14 Apr 2019
    • Interview

    How to Build Psychological Safety, with Amy Edmondson

    By: Amy C. Edmondson and Dave Stachowiak
    Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of... View Details
    Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Performance Effectiveness
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    "How to Build Psychological Safety, with Amy Edmondson." Episode 404. Coaching for Leaders (podcast), April 14, 2019.
    • 20 Apr 2011
    • Research & Ideas

    Blind Spots: We’re Not as Ethical as We Think

    interest to remain, the leaders are responsible for the boundedly unethical actions that follow. Q: How do you become aware of your blind spots? A: By looking at the data. If you firmly believe that you want to give women View Details
    Keywords: by Sean Silverthorne
    • 22 Nov 2022
    • Research & Ideas

    When Agreeing to Disagree Is a Good Beginning

    Disagreements don’t have to end discussions. In fact, as researchers from the Harvard Kennedy School and Harvard Business School discussed at a recent event, engaging with those who hold opposing views can be constructive View Details
    Keywords: by Clea Simon, Harvard Gazette
    • 2023
    • Working Paper

    Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

    By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
    Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
    Keywords: STEM; Selection and Staffing; Gender; Prejudice and Bias; Training; Equality and Inequality; Competency and Skills
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    Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Harvard Business School Working Paper, No. 23-066, April 2023. (Accepted by Organization Science.)
    • 05 Mar 2009
    • What Do You Think?

    How Frank or Deceptive Should Leaders Be?

    trends present special challenges or pressing needs for greater honesty, candor, and transparency in the future? In discussing management issues, we often conclude that "it all depends." Does that kind of thinking apply here?... View Details
    Keywords: by Jim Heskett
    • July 2021 (Revised August 2021)
    • Supplement

    Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

    By: Benjamin C. Esty and Allison M. Ciechanover
    As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
    Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States
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    Esty, Benjamin C., and Allison M. Ciechanover. "Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)." Harvard Business School Supplement 222-003, July 2021. (Revised August 2021.) (To be taught in September 2021.)
    • Web

    History | About

    executive education program ( Advanced Management Program ) held — a group of sixty executives and recently demobilized veterans. 1959 Women graduates of the Harvard-Radcliffe Program in Business... View Details
    • 29 Nov 2022
    • News

    Is There a Method to Musk’s Madness on Twitter?

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