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  • All HBS Web  (11,556)
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  • 19 Aug 2015
  • Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

users. Not only does it teach a skill set (coding) that is increasingly in demand in the job market, but its users are so loyal and engaged that they have provided the bulk of the learning content themselves... View Details
Keywords: Re: Jeffrey J. Bussgang; Technology
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

Are there certain characteristics that all leaders possess? Could Wal-Mart founder Sam Walton be equally successful today running another company? Harvard Business School's Leadership Initiative is attempting to answer these and other... View Details
Keywords: by Sean Silverthorne
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

performance, says Campbell. While that may be hard to do, it may also be worth it, with positive benefits for the company, its clients, its employees, and its customers. “It’s these very changes that can... View Details
Keywords: by Michael Blanding; Financial Services
  • 04 Sep 2012
  • Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

greatest crisis since the Revolutionary War. The Democratic Party was so bitterly divided that it had been unable to even choose a candidate at its own convention, so the man the Republicans selected would almost certainly become president View Details
  • 30 Apr 2001
  • What Do You Think?

Dot.Com Shakeout: Chess or Roulette?

funds—avoiding the urge to make a Superbowl ad and paring down expenses—to lengthen the start-up "runway." However, without new infusions of funds or positive cash flow, literally thousands of... View Details
Keywords: by James Heskett
  • 13 Jan 2016
  • Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

conduct a similar experiment in which researchers intervene in the middle to offer space for teammates to have conversation and air differences in order to see if that could improve performance and mitigate... View Details
Keywords: by Michael Blanding
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

After nearly a decade of uninterrupted growth, strategic consulting firms are now facing one of their most challenging periods in memory, prompting widespread cutbacks in staff and changes to recruiting. How did these firms get to this... View Details
Keywords: by David Fubini; Consulting
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

this way: "When the world is full of surprises bosses can hardly control drastic actions to keep surviving and that means employees will get their share of surprises However a good leader will always communicate all possible outcomes... View Details
Keywords: by James Heskett
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

kinwun Summing Up: What are the Earmarks of a “New Economy?” Responses to this month’s column rightly focused on the need for measures and standards before deciding whether we are entering an era of social View Details
Keywords: by James Heskett
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

want to offend BBDO. (Many) organizations haven't come around to this way of doing business. There's this organizational complexity and this thing out there called fear. 'I like my six-figure job, I like this big organization, View Details
Keywords: by Dina Gerdeman
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

doubt, create small experiments. Pick one loaded for success that doesn't require much change and one that demonstrates the virtues of changing. Don't bet the company, and don't waste time. Just act, simply... View Details
Keywords: by Rosabeth Moss Kanter
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

research. Key concepts include: Employees' perceptions of team leader support are more positive when the leader gives timely feedback; supports team member's actions and decisions; recognizes good work... View Details
Keywords: Re: Multiple Faculty
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

that we call disruption are already at work in this relatively new category that has anointed Twitter as the leader of the pack. Sustaining a successful business position generally requires two things: having a successful View Details
Keywords: by Chet Huber; Technology
  • 02 Sep 2002
  • Research & Ideas

The Role of Government When All Else Fails

this e-mail interview with Laura Linard.Linard: You write that a reason to study the historical role of government in risk management is to better "understand government and its role in the new economy." How would you... View Details
Keywords: by Laura Linard
  • 06 Mar 2017
  • Research & Ideas

Why Comparing Apples to Apples Online Leads To More Fruitful Sales

boost similar to the kick provided in virtual stores by grouping similar products together, Karmarkar says. But other research has shown that the relative position of products on a store shelf can have a big impact on purchase decisions.... View Details
Keywords: by Dina Gerdeman; Retail; Advertising
  • 13 Jun 2017
  • Research & Ideas

Why Global Investments Are Still a Good Bet

markess. Using stock market data for the largest seven developed countries between 1986 and 2013, they disentangled changes in the prices of securities versus their value. “This is how you can piece out whether a View Details
Keywords: by Michael Blanding; Financial Services
  • 24 Jul 2000
  • Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

"They are like personalities," whose strength is their consistency of quality and service. "They are the source of a reputation that customers can trust," added Jeanette Sarkisian Wagner (HBS AMP '90), vice chairman of... View Details
Keywords: by James E. Aisner
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

unacceptable behavior in the offline world might be perfectly acceptable in the online world. For example, corporate norms and fear that the boss might find out prevent many employees from openly advertising themselves on the View Details
Keywords: by Carmen Nobel
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

It is related as well to concerns about equal pay for equal work. Those in favor of sharing compensation figures cite the benefits of more trust among employees, less misinformation about pay, and a clearer basis on which employees can... View Details
Keywords: by James Heskett
  • 26 Sep 2019
  • Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

others will receive a call the day their efforts are needed. Hussam’s team piloted the study with 300 households last spring, and the preliminary findings were promising. Refugees who worked had significantly lower rates of depression... View Details
Keywords: by Danielle Kost
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