Publications

Article

The Error at the Heart of Corporate Leadership

By: Joseph L. Bower and Lynn S. Paine

Agency theory, a new model of governance promulgated by academic economists in the 1970s, is behind the idea that corporate managers should make shareholder value their primary concern and that boards should ensure they do. The theory regards shareholders as owners of... View Details

Keywords: Agency Theory; Business and Shareholder Relations; Leadership; Corporate Governance

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27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

hired. The reason: He said the headscarf she wore as a symbol of modesty in her Muslim faith clashed with the store’s dress code. “No one had ever told me that I could not wear a headscarf and sell clothing,” Elauf is quoted as saying in a 2015 View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

Sep 13 2019
Testimonial

Advancing Beyond Strong Leadership

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

experts to paint a picture of the world of career navigation, and to draft recommendations for improving it. The report calls for overhauling the systems now in place under a new umbrella: “career navigation.” For people trying to launch... View Details

Keywords: by Rachel Layne; Information Technology; Technology

December 2022 (Revised May 2023)
Case

Iberdrola: Leading the Energy Revolution

By: Juan Alcácer and Emer Moloney

At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and... View Details

July 2006
Case

Paul Chesler, Director, Quality Assurance

Introduces the systemic nature of product quality and the complexity of quality problems. A new director of quality assurance discovers an apparent quality problem. The actions of different departments and functions contribute to the problem. The new director must... View Details

Keywords: Quality; Production

January 2005
Case

Launching the Bronx Lab School

By: Stacey M. Childress

Examines the start-up process of a new, small high school inside the New York City public school system, with funding from the Bill and Melinda Gates Foundation. Covers the entrepreneurial process, the specific performance challenges in public high schools in the... View Details

Keywords: Secondary Education; Social Entrepreneurship; Philanthropy and Charitable Giving; Education Industry

May 1992 (Revised May 1993)
Supplement

Jan Carlzon: CEO at SAS (B)

By: Christopher A. Bartlett

Summarizes Carlzon's new focus externally on building alliances and acquiring travel service companies. Describes the financial problems resulting from the recession and the Gulf War crisis. Designed as an in-class handout to highlight the long-term management... View Details

Keywords: Acquisition; Financial Crisis; Problems and Challenges; Planning; Leadership; Alliances; Strategy; Air Transportation Industry

07 Jul 2015
News

Misty Copeland: A Role Model For Girls Everywhere Who Want To Find Their Power

02 Feb 2015
News

Stephen Schwarzman Has a Warning for Wall Street’s Entrepreneurs

31 Jul 2020
News

Remote Work Isn’t Working? Maybe Your Company Is Doing It Wrong

06 Sep 2019
News

Walmart CEO's decision on guns is the kind of corporate courage we need

Clubs

Tech Club

Keywords: Entertainment / Media / Sports; Technology; Entrepreneurship

August 2000 (Revised August 2003)
Case

Cox Communications, Inc., 1999

This case focuses on how much external financing a firm needs and what securities the firm should issue to raise this financing. Cox Communications is a major player in the cable industry, which is consolidating due to technological changes/capabilities brought about... View Details

Keywords: Change Management; Decision Choices and Conditions; Financing and Loans; Telecommunications Industry

23 Apr 2014
HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

for young people to start smoking tobacco cigarettes, or even lure ex-smokers back to the habit. This has created a dilemma for health regulators, says Quelch, interviewed before the FDA's action. Do they regulate e-cigarettes in order to decrease the number of View Details

Keywords: by Michael Blanding; Food & Beverage; Advertising

Article

Germany's Digital Health Reforms in the COVID-19 Era: Lessons and Opportunities for Other Countries

By: Sara Gerke, Ariel D. Stern and Timo Minssen

Reimbursement is a key challenge for many new digital health solutions, whose importance and value have been highlighted and expanded by the current COVID-19 pandemic. Germany’s new Digital Healthcare Act (Digitale–Versorgung–Gesetz or DVG) entitles all individuals... View Details

Keywords: COVID-19; Reimbursement; Digital Health Reforms; Health Pandemics; Health Care and Treatment; Internet and the Web; Governing Rules, Regulations, and Reforms; Germany