Publications

February 1998 (Revised July 2003)
Case

ICEDELIGHTS

Three second-year students at the Harvard Business School decide to buy a company. The case focuses on their thoughts about an entrepreneurial career, their search process, and the evaluation of an Icedelights (an ice cream/cafe) franchise. This is a rewritten version... View Details

Keywords: Entrepreneurship; Franchise Ownership

August 1996 (Revised October 1996)
Case

Howard, Shea & Chan Asset Management (A)

By: Benson P. Shapiro

A medium-sized investment management firm is attempting to decide whether to try to grow, and if so, how. It is a complicated decision because the managing partner and her colleagues have significantly different views. This case provides the background on the industry,... View Details

Keywords: Partners and Partnerships; Decision Making; Sales; Growth and Development Strategy; Financial Services Industry

Find at Harvard

September 1998 (Revised February 1999)
Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler

Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details

Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry

Find at Harvard

October 1995
Case

Centex Telemanagement, Inc. (B)

By: William A. Sahlman and Andrew S. Janower

Contains a description of the events surrounding the financing of Centex Telemanagement, Inc. by Sierra Ventures, a venture capital fund. The case is written from the perspective of the venture capitalists and is designed to teach students about the process of venture... View Details

Keywords: Venture Capital; Financing and Loans; Financial Institutions; Business Startups

October 1976 (Revised June 2008)
Case

Chemalite, Inc.

A chemical engineer who has set up a company to manufacture and market one of his inventions is trying to prepare his state of the corporation report. This case is designed to serve as a vehicle to introduce students to basic bookkeeping and accounting functions. View Details

Keywords: Financial Reporting; Financial Statements; Business Startups; Valuation; Chemical Industry

21 Feb 2015
News

The making of Hillary 5.0: Marketing wizards help re-imagine Clinton brand

18 May 2023
Video

Caroline Shenaz Hossein presents "Radical Love in Business & Society: The Banker Ladies and the ROSCA System"

Article

Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment

By: Thiemo Fetzer and Thomas Graeber

Contact tracing has for decades been a cornerstone of the public health approach to epidemics, including Ebola, severe acute respiratory syndrome, and now COVID-19. It has not yet been possible, however, to causally assess the method’s effectiveness using a randomized... View Details

Keywords: COVID-19; Contact Tracing; Public Health; Infectious Diseases; Health Pandemics

Read Now

07 Feb 2017
Research & Ideas

The Right Way to Cry in Front of Your Boss

position for criers That may not always be the case depending on the relationship between the person in distress and the observer, as well as the organization’s “display rules.” In other words, are you in a field like finance that... View Details

Keywords: by Roberta Holland

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

“office-of-origin” system allowed the field office that started an investigation to stay with the case even if it expanded into other cities. “Headquarters provided only light-handed advisory coordination across offices,” the researchers... View Details

Keywords: by Carmen Nobel

Web

Clubs - Business & Environment

details of energy technology and science. Circular Economy Symposium at Harvard The Circular Economy Symposium introduces participants to circular economy concepts & case studies, explore linkages to finance, policy and business... View Details

25 Mar 2014
First Look

First Look: March 25

mark-up is a strong negative predictor of future economic growth, indicating that we may be measuring a phenomenon of the broader business environment. Download working paper: http://ssrn.com/abstract=2409251 Cases & Course... View Details

Keywords: Sean Silverthorne

Web

Academics - Health Care

MBA Experience Academics Why HBS for Health Care? Harvard Business School The first-year “required curriculum” (RC) incorporates health care cases and topics in many courses ranging from Marketing and Finance to Entrepreneurship and... View Details

October 2024 (Revised February 2025)
Case

AI and Brand Management: Promises and Perils

By: Julian De Freitas and Elie Ofek

As AI gains traction across industries, companies anticipate that AI will revolutionize both backend processes and customer-facing interactions—with brands eager to leverage AI for tailored marketing materials and automated consumer engagements. Yet, despite a dramatic... View Details

Keywords: AI and Machine Learning; Brands and Branding; Reputation; Technology Adoption; Competitive Advantage

2024
Chapter

Managing for Organisational Integrity: My Take After Three Decades

By: Lynn S. Paine

This chapter revisits core ideas from my 1994 article “Managing for Organizational Integrity” and explores a critical issue not discussed in the article: the role of corporate boards. In the chapter, I first re-examine the article’s ideas about the origins of... View Details

Keywords: Governing and Advisory Boards; Ethics; Corporate Governance

Read Now

November 2019 (Revised January 2025)
Case

Russia: A Drama In Three Acts

By: Rawi Abdelal, Rafael Di Tella, Galit Goldstein, Sogomon Tarontsi and Lavinia Teodorescu

The collapse of central authority in the Soviet Union in 1991 ushered in a period of revolutionary transformations for the states that emerged in its wake. The leaders of Russia, the USSR's successor, struggled to reestablish central authority while also seeking to... View Details

January 2019
Case

Capitalism, Entrepreneurship and Responsibility

By: Geoffrey Jones

This case contains excerpts from prominent business leaders and others expressing their views on the responsibilities, if any, of business leaders to other stakeholders in society. It begins with an excerpt from Andrew Carnegie, the nineteenth century steel magnate, in... View Details

Keywords: Capitalism; Entrepreneurship; Corporate Social Responsibility and Impact; Leadership; Attitudes; Perspective

January 2016
Teaching Note

Groom Energy Solutions: Selling Efficiency

By: Michael W. Toffel, Kira Fabrizio and Stephanie van Sice

This case examines a start-up service provider that helps clients improve the energy efficiency of their factories, warehouses, and commercial and office spaces by integrating and installing lighting, heating, and cooling technologies. The company seeks to double... View Details

Keywords: Energy Efficiency; Energy Efficiency Paradox; Environment; Environmental Strategy; Growth; Energy; Energy Conservation; Entrepreneurship; Environmental Sustainability; Energy Industry

February 2001 (Revised October 2002)
Background Note

Entrepreneurial History: A Conceptual Overview

By: Nancy F. Koehn

Analyzes HBS cases on five entrepreneurs and the companies they built: Josiah Wedgwood, Henry Heinz, Marshall Field, Howard Schultz of Starbucks, and Michael Dell. These five cases and their accompanying teaching notes comprise a course module on entrepreneurial... View Details

Keywords: Transition; Demand and Consumers; Competition; Business History; Entrepreneurship; Customer Focus and Relationships; Business Strategy; Society