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Show Results For
- All HBS Web
(7,694)
- People (11)
- News (965)
- Research (5,794)
- Events (17)
- Multimedia (23)
- Faculty Publications (4,882)
- December 2010
- Supplement
Rackspace Hosting (2000)
By: W. Earl Sasser, James L. Heskett and Tom Ryder
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. View Details
Keywords: Customer Focus and Relationships; Planning; Organizational Change and Adaptation; Service Delivery; Strategy; Finance; Information Technology Industry
Sasser, W. Earl, James L. Heskett, and Tom Ryder. "Rackspace Hosting (2000)." Harvard Business School Video Supplement 811-701, December 2010.
- February 2009 (Revised April 2011)
- Case
Yahoo! in China (A)
By: Sandra J. Sucher and Daniel Baer
In 2007 Jerry Yang, CEO of Yahoo!, was lambasted by U.S. Representative Tom Lantos, chairman of the U.S. House Committee on Foreign Affairs, for Yahoo's role in the arrest and imprisonment of Chinese journalist and democracy advocate Shi Tao. The case describes the... View Details
Keywords: Ethics; Cross-Cultural and Cross-Border Issues; Governance Compliance; Laws and Statutes; Rights; Business and Government Relations; Internet; Information Technology Industry; China; United States
Sucher, Sandra J., and Daniel Baer. "Yahoo! in China (A)." Harvard Business School Case 609-051, February 2009. (Revised April 2011.)
- August 2008
- Supplement
Microsoft's Unlimited Potential (B)
By: V. Kasturi Rangan and Marie Madelene Bell
This short (B) case provides an update of how Microsoft organized its unlimited potential initiative. View Details
Rangan, V. Kasturi, and Marie Madelene Bell. "Microsoft's Unlimited Potential (B)." Harvard Business School Supplement 509-009, August 2008.
- April 2008 (Revised February 2010)
- Teaching Note
Microsoft adCenter
By: Peter A. Coles and Benjamin Edelman
Teaching Note for [908049]. View Details
- January 2007 (Revised April 2007)
- Case
The Tale of the Lynx (A and B)
By: Noam T. Wasserman
The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is... View Details
Keywords: Governing and Advisory Boards; Business Growth and Maturation; Ethics; Decision Choices and Conditions; Management Succession; Conflict and Resolution; Management Teams; Information Technology Industry
Wasserman, Noam T. "The Tale of the Lynx (A and B)." Harvard Business School Case 807-112, January 2007. (Revised April 2007.)
- May 2006
- Teaching Note
Infosys (A): Strategic Human Resource Management (TN)
By: Thomas J. DeLong and George Lambros Karris
- October 2005 (Revised October 2006)
- Supplement
Infosys (B): Strategic Human Resource Management
By: Thomas J. DeLong and Jaya Tandon
DeLong, Thomas J., and Jaya Tandon. "Infosys (B): Strategic Human Resource Management." Harvard Business School Supplement 406-011, October 2005. (Revised October 2006.)
- November 2004 (Revised February 2008)
- Case
Jerry Rao: Diaspora and Entrepreneurship in the Global Economy
Focusing on one entrepreneur, Jerry Rao, this case examines the international career paths of Indian business professionals and engineers since the development of public policies beginning in the 1960s to attract them to developed countries like the United States.... View Details
Keywords: Business Startups; Diasporas; Entrepreneurship; Globalized Economies and Regions; Personal Development and Career; Opportunities; Information Technology Industry; India
Wadhwani, R. Daniel. "Jerry Rao: Diaspora and Entrepreneurship in the Global Economy." Harvard Business School Case 805-017, November 2004. (Revised February 2008.)
- February 2004
- Case
WebSpective Software, Inc. (B)
By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall
Supplements the (A) case. View Details
Keywords: Information Technology Industry
Lassiter, Joseph B., III, and Johanna Regine Naunton Blaxall. "WebSpective Software, Inc. (B)." Harvard Business School Case 804-147, February 2004.
- December 2003
- Teaching Note
Collabrys, Inc. (A)-The Evolution of a Startup (TN)
Teaching Note for (9-603-064). View Details
- 2007
- Working Paper
Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services
By: Robert S. Huckman, Bradley R. Staats and David M. Upton
Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
Huckman, Robert S., Bradley R. Staats, and David M. Upton. "Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services." Harvard Business School Working Paper, No. 08-019, September 2007. (Revised February 2008, July 2008.)
- September 2003 (Revised March 2004)
- Compilation
Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)
By: Leslie A. Perlow
Provides data to enable students to analyze how software engineers spend their time. A rewritten version of an earlier case. View Details
Perlow, Leslie A. "Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)." Harvard Business School Compilation 404-058, September 2003. (Revised March 2004.)
- September 2003 (Revised March 2004)
- Compilation
Laura Barr: Work Patterns at Ditto (B)
By: Leslie A. Perlow
According to her managers, Laura is an "ideal female employee." Depicts her life and provides a log of how she spends her time. This is a rewritten version of an earlier case. View Details
Perlow, Leslie A. "Laura Barr: Work Patterns at Ditto (B)." Harvard Business School Compilation 404-056, September 2003. (Revised March 2004.)
- March 2003 (Revised October 2007)
- Teaching Note
NeoPets, Inc (TN)
Teaching Note for (9-802-100). View Details
- February 2002
- Teaching Note
Microsoft in 2002 TN
By: David B. Yoffie
Teaching Note for (9-702-411). View Details
Keywords: Information Technology Industry
- June 2001
- Teaching Note
Cisco Systems: Building Leading Internet Capabilities TN
By: Richard L. Nolan
Teaching Note for (9-301-133). View Details
Keywords: Information Technology Industry
- December 2000 (Revised March 2001)
- Case
DoubleTwist, Inc.
By: Joseph L. Bower and Christina L. Darwall
John Couch, CEO of DoubleTwist, has transformed a software products company into an Internet application service provider, racing to provide databases and tools for those working to explore the human genome. Crafting strategy and building organizational capability are... View Details
Keywords: Growth Management; Product Development; Organizational Change and Adaptation; Corporate Strategy; Customization and Personalization; Information Technology Industry
Bower, Joseph L., and Christina L. Darwall. "DoubleTwist, Inc." Harvard Business School Case 301-023, December 2000. (Revised March 2001.)
- March 2000
- Case
iXL, Inc. (B): Tessera Enterprise Systems
By: Rosabeth M. Kanter and Michelle Heskett
Keywords: Information Technology Industry
Kanter, Rosabeth M., and Michelle Heskett. "iXL, Inc. (B): Tessera Enterprise Systems." Harvard Business School Case 300-115, March 2000.
- February 2000 (Revised September 2001)
- Case
edocs, Inc. (A)
By: Paul A. Gompers
Describes the development of edocs, an Internet company aimed at revolutionizing the on-line bill presentment market. Kevin Laracey must negotiate a venture capital investment with Jonathon Guerster, an associate at Charles River Ventures. Can be used as a role-playing... View Details
Keywords: Venture Capital; Investment; Growth and Development; Negotiation Deal; Internet; Information Technology Industry
Gompers, Paul A. "edocs, Inc. (A)." Harvard Business School Case 200-015, February 2000. (Revised September 2001.)