Employee Relationship Management - Publications - Faculty & Research

November 29, 2023
Article

To Earn Trust, Climate Alliances Need to Improve Transparency

By: Peter Tufano, Chris Thomas, Knut Haanaes, Matteo Gasparini, Robert Eyres and Christopher Chapman

Businesses are increasingly joining together as part of climate alliances to accelerate the transition away from fossil fuels. But these alliances raise antitrust issues: When competitors collaborate, it can come at the expense of customers or workers. To mitigate... View Details

Keywords: Climate Change; Partners and Partnerships; Corporate Disclosure; Energy Sources

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27 May 2021
News

CEO Series: Ursula Burns on Leading with Authenticity at Xerox

Matt Higgins

landed on the Wall Street Journal bestseller list. Higgins serves as an Executive Fellow at the Harvard Business School, co-teaching the SIP “Moving Beyond Direct-to-Consumer”. Matt can provide advice and support on: building and scaling startups e-commerce growth... View Details

Keywords: Consumer Products & Packaged Goods;#60;#Services

November 2000 (Revised December 2000)
Case

Loewen Group Inc., The

By: Stuart C. Gilson and Jose Camacho

A publiclytraded funeral home and cemetery consolidator faces imminent financial distress. The company has aggressively grown through use of debt. Restructuring the debt is potentially very costly to creditors, shareholders, suppliers, and other corporate stakeholders.... View Details

Keywords: International Accounting; Restructuring; Capital Structure; Cost of Capital; Debt Securities; Cross-Cultural and Cross-Border Issues; Crisis Management; Business and Shareholder Relations; Business and Stakeholder Relations; Service Industry

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30 Sep 2014
First Look

First Look: September 30

enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details

Keywords: Sean Silverthorne

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

New economy companies may be moving at the speed of light, but they still need managers who can get the job done, according to career development experts who spoke at the African-American Student Union conference, "The Digital... View Details

Keywords: by Carrie Levine

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

out-of-sync, and out-of-touch mode,” Neeley says. Another challenge, especially during the pandemic: The lines between work and non-work times can get blurred, so managers should be concerned less about productivity dropping and more... View Details

Keywords: by Michael Blanding

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

with timing, in that this article appeared about my Enterprise 2.0 concept." Into The Thicket In May 2006, someone unknown to McAfee, but who had read his seminal article "Enterprise 2.0: The Dawn of Emergent Collaboration" in the MIT Sloan View Details

Keywords: by Sean Silverthorne; Publishing

01 Apr 1997
News

HBS Conferences Explore Range of Issues

his assessment in large measure on the mutual dependency of the two entities, Cheng said, "Hong Kong has benefited enormously from the economic opening of China. At the same time, Hong Kong has helped China build a successful market economy." Characterizing Hong Kong's... View Details

26 Jan 2017
News

Turning Millennials into Leaders

millennials, so how can I help companies do that and engage those same lessons around leadership and service for their employees at the corporate level?’ So now I get a chance to work with companies and corporations to connect View Details

21 Jun 2004
Research & Ideas

Racial Diversity Pays Off

hand, meant that employees bring "the whole person to work," said Ely. Openly discussing and learning from differences made it possible for the groups to create psychological safety, she suggested, adding, "The integration... View Details

Keywords: by Martha Lagace

01 Feb 1999
News

New Releases

Managing Across Borders by Christopher A. Bartlett and Sumantra Ghoshal (Harvard Business School Press) A decade ago HBS professor Christopher A. Bartlett and London Business School professor Sumantra Ghoshal proposed a revolutionary new... View Details

Keywords: Nancy O. Perry

April 2016
Supplement

Preparing a Concession Bid at TAV Airports Holding - Exhibit 7 Supplement Model

By: C. Fritz Foley and Çiğdem Çelik

In 2013, TAV Airports Holding prepared a bid for the concession to build and operate the third Istanbul airport. This process involved input from various parts of the firm with operating and financial expertise. Burcu Geriş, the CFO of TAV Airports Holding, and her... View Details

Keywords: Partners and Partnerships; Valuation; Investment; Bids and Bidding; Projects; Management Teams; Air Transportation Industry; Turkey

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20 Dec 2022
Blog Post

7 Resolutions for Recruiting in the New Year

professional development to be the best managers possible leads to better onboarding experiences and success on the job for all. Topics to focus on can include: Onboarding process Unconscious bias Delegation of tasks to new View Details

Keywords: All Industries

01 Apr 2002
News

University Elections

membership. This year’s candidates are: Rozlyn L. Anderson, AB ’77, JD ’80. Senior Vice President, Merrill Lynch Trust Company, and Director, Wealth Management Strategies, Merrill Lynch Wealth Management... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Government

November 2022 (Revised April 2025)
Teaching Note

Driving Decarbonization at BMW - Teaching Note

By: Shirley Lu, George Serafeim and Michael W. Toffel

Teaching note in support of the case "Driving Decarbonization at BMW" (HBS No. 123-008) View Details

Citation

November 1996 (Revised December 1996)
Case

SAP America

By: David A. Garvin and Artemis March

SAP America has grown at an explosive rate. This case describes the company's strategy, organization, and culture, with special attention to its approach to partnering and its sales and consulting process, which have been instrumental in allowing growth to proceed. Now... View Details

Keywords: Business Growth and Maturation; Change Management; Entrepreneurship; Growth Management; Demand and Consumers; Organizational Culture; Alliances; Competitive Strategy; Corporate Strategy; United States

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01 Dec 2018
News

Action Plan: The Power of Story

you were to where you are.” Henderson brings his story to audiences from LA to South Africa as managing director of the leadership development firm Henderson, Harper & Associates. Its power lies in its truth: From dabbling in marijuana at... View Details

Keywords: Ryan Jones

21 Jul 2009
First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects View Details

Keywords: Martha Lagace

March 2005
Case

Vignette: Waiting for a CEO

By: G. Felda Hardymon and Ann Leamon

A venture capitalist must decide how to respond to an e-mail from his long-time troubleshooter now installed as interim CEO at a struggling contract manufacturing exchange for the custom car business. The investors have been seeking a full-time CEO but have made little... View Details

Keywords: Venture Capital; Business or Company Management; Investment; Business Ventures; Corporate Governance; Business and Stakeholder Relations; Financial Strategy

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