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20 Feb 2006
HBS Case

Oprah: A Case Study Comes Alive

"It was clear that Winfrey's staff think, to a one, that they have a very important mission that they are fulfilling as an organization; and that they have very important precepts for how they execute and engage with that mission and execute it day to day. People... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

pre-shift briefing room featured in (1970s TV hit) Hill Street Blues? “Be careful out there!” Perhaps that is the seventh sense we all need to adopt.” The tone of Jobc’s comment was that the issue does not require more laws: “Only diligent enforcement of existing laws... View Details

Keywords: by James Heskett

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

inherent right to practice medicine unless the organization can demonstrate good results. This is a much better way to be held accountable than today's flawed malpractices system. Q: How would health plans change? What new roles would... View Details

Keywords: by Roger Thompson; Health

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

says McAfee. Another reason the governance structure works, adds Lakhani, is that it is transparent—everyone's edits can be read and commented upon by anyone else. But the real basis of Wikipedia governance is a collection of policies and guidelines View Details

Keywords: by Sean Silverthorne; Publishing

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Over the past two decades, entire industries have been disrupted by Internet competitors who "unbundled" their content and delivered it to consumers in new ways. Newspapers lost out to Google and Craigslist, record companies to iTunes and... View Details

Keywords: by Michael Blanding