Leading - Publications - Faculty & Research

Article

Unconventional Insights for Managing Stakeholder Trust

By: Michael Pirson and Deepak Malhotra

Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details

Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation

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May 2008
Article

When Winning Is Everything

By: Deepak Malhotra, Gillian Ku and J. Keith Murnighan

In the heat of competition, executives can easily become obsessed with beating their rivals. This adrenaline-fueled emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal... View Details

Keywords: Decision Choices and Conditions; Auctions; Bids and Bidding; Behavior; Emotions; Personal Characteristics; Competitive Strategy; Competitive Advantage

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08 Sep 2020
Blog Post

2+2 Where Are They Now Spotlight: Ashley Zumwalt-Forbes (MBA 2017)

never know what any given day will bring. I’ve done everything from leading a hostile takeover of an ASX listed company (earning the nickname “Black Widow” – hilarious) to negotiating with Aboriginal groups in the Kimberley to... View Details

25 Aug 2022
News

Up on the Corner

operations in several cities, leading to more than $950,000 in financing. “Rarely do financial institutions in the US invest in Black women at the $1 million level, especially when the underlying assets don’t hold much value,” says... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

Dave Cote and his team brought to managing their company during the Great Recession. The shift to managing companies for short-term financial interests has been an increasing trend among US businesses, leading to a focus on actions that... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

01 Dec 2015
Blog Post

What is the HBS FIELD Program?

foundations for working in and leading teams. There are various exercises surrounding communication, negotiation, team launches, emotional intelligence and self-awareness. The various forums set us all up for success in the remaining... View Details

01 Jun 2024
News

Alumni and Faculty Books

challenge negative stereotypes about female ambition, and urge women to be bold, follow their dreams, and seize the chance to lead “big” lives. The secret is to focus on career first, job second. Instead of chasing a better job title or a... View Details

27 May 2014
First Look

First Look: May 27

argues Mikołaj Piskorski, one of the world's leading experts on the business of social media. In A Social Strategy, he provides the most convincing answer yet, one backed by original research, data, and case studies from companies such as... View Details

Keywords: Sean Silverthorne

20 May 2014
Research & Ideas

Managing the Family Business: Survival’s Secret Sauce

The secret sauce of long-term business success can't be captured in numbers. As the operations manager of a leading and fast-growing Brazilian business recently explained to a reporter, "There's a secret sauce in this business [but] it's... View Details

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

such highly used software can lead to security issues existing in the code base for more than 20 years, as was the case with PuTTY SSH. From hobby to mainstream Over the past 20 years, FOSS has moved from the domain of hobbyists and... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

to lift me up and help me achieve my desire in life." Ed Hare asks, " why doesn't anyone write on the subject of 'Followership'? Maybe aspiring 'leaders' would learn more if they understood how those they are charged to lead... View Details

Keywords: by Jim Heskett

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

Biography," details her joint research about the trend and its implications for brand management. Keinan, an assistant professor in the Marketing Unit at Harvard Business School whose research on consumer behavior has been published in View Details

Keywords: by Martha Lagace

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

product used in econometrics, is a good example of this. “Our research plainly shows that value creation doesn't necessarily lead to value capture.” In cases where values are intermediate, we find that the firm prefers to open the core... View Details

Keywords: by Julia Hanna; Web Services

Profile

Mireya Iglesias Ayala

a masterful literary work, ensures that our experiences in the dynamic sections and moments of introspection contribute to our evolution as future leaders. Just as readers immerse themselves in the plot with curiosity, our journey at HBS is a transformative tale, View Details

01 Dec 2022
News

Action Plan: To the Letter

typefaces to shape your customer’s experience Look for every opportunity. Few companies think to do a brand audit focused on typography, leading to a muddled visual identity, says Chacko. “One of the easiest things you can do is ask,... View Details

Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services

13 Apr 2016
Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

to sort of leverage this subtle change in the founding story over time,” he says. When startups are pivoting to adapt their product or service, they need to be aware of how they frame those changes for external stakeholders and their employees. A dramatically changed... View Details

Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail

Web

Teaching Quantitative Material - Christensen Center for Teaching & Learning

Teaching by the Case Method Teaching Quantitative Material Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity and Inclusion Openings Cold Calling Questioning, Listening & Responding Transitions Closings Timing... View Details

Web

Guidelines for Choosing Resources - Research Computing Services

SAS nodes, and can run for an unlimited length of time. Fairshare Without additional intervention, schedulers usall dispatch jobs by FIFO - first in, first out. This can lead to persons dumping hundreds or thousands of jobs on the... View Details

23 Oct 2012
First Look

First Look: October 23

(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details