Publications

Profile

Luciana Baigun

says. She had thought she would get a PhD in economics, but she instantly changed her plans. “I didn’t want to be an academic anymore,” she says. “From that point forward, I wanted to be involved in disruptive technologies in emerging... View Details

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Blog | Social Enterprise | Harvard Business School

Enterprise Social Enterprise Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact Social Enterprise Summer Fellowships for Exploration and Testing 22... View Details

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Blog | Social Enterprise | Harvard Business School

Enterprise Social Enterprise Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact Introducing a New Free HarvardX Course: Social Entrepreneurship and... View Details

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Blog | Social Enterprise | Harvard Business School

Enterprise Social Enterprise Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact The Power of Relationships: Leveraging Mentoring for Greater... View Details

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Blog | Social Enterprise | Harvard Business School

Enterprise Social Enterprise Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact HBS Business & Environment Alumni Conference Lynn Schenk 06 Apr 2020... View Details

01 Apr 2000
News

The World at a Click

Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details

Keywords: Margie Kelly

02 May 2012
What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details

Keywords: by Jim Heskett

March 2024
Case

Nomad: A License to Bank

By: Paul A. Gompers and Pedro Levindo

In late 2023, Lucas Vargas, CEO and co-founder of Nomad, a fintech that offered financial services in the United States for Brazilian residents, had to decide what to do to ensure the company’s continued expansion. Nomad launched its first product, a U.S. digital bank... View Details

June 2020
Case

Career Karma: Growth in a Time of Global Uncertainty (A)

By: Laura Huang, Elizabeth Jiang and Brandon Yu

Career Karma is a startup focused on helping individuals looking to transition careers into computer engineering roles or similar fields by preparing them for formal technical training programs, or “coding bootcamps,” that would lead to a successful career pivot upon... View Details

2011
Working Paper

Quantity vs. Quality: Exclusion by Platforms with Network Effects

By: Andrei Hagiu

This paper provides a simple model of platforms with direct network effects, in which users value not just the quantity (i.e., number) of other users who join, but also their average quality in some dimension. A monopoly platform is more likely to exclude low-quality... View Details

Keywords: Multi-sided Platforms; Exclusion; Quality And Quantity; Cost; Governing Rules, Regulations, and Reforms; Network Effects; Market Participation; Digital Platforms; Monopoly; Quality; Motivation and Incentives; Strategy

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08 Jun 2023
News

Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner

Baker Foundation Professor, Emeritus William A. Sahlman presented the Entrepreneurship Award to Michael Martin (MBA 2015), founder and CEO of RapidSOS, an advanced emergency technology company that powers safety, security, health, and... View Details

Keywords: Margie Kelley

16 Feb 2021
Blog Post

The Rise of The Sixes: Interview with CEO and Founder Franci Girard

for the industry and another was conversations with her career coach. “Conversations with CPD around where my passion lies and how I could turn this into a career were very helpful both in validating my interests and opening my eyes to... View Details

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Blog | Social Enterprise | Harvard Business School

Enterprise Social Enterprise Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact Meet the 2017-2018 HBS Leadership Fellows 25 May 2017 The Leadership... View Details

01 Jun 2022
News

Empowering Entrepreneurially Minded Students

the HBS Rock Center for Entrepreneurship, Harvard’s MS/MBA: Engineering Sciences Program, and the Harvard College Technology Innovation Fellows HBS introduced into the curriculum the Startup Bootcamp to give students the opportunity to... View Details

Keywords: Jennifer Gillespie

February 2014 (Revised January 2024)
Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino

Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India

March 1985 (Revised November 1985)
Case

Wilmington Tap and Die

By: Robert S. Kaplan

The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details

Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry