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      Operations And ProcessesRemove Operations And Processes →

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      • Article

      Information Processing as an Integrating Concept in Organization Design

      By: Michael Tushman and D. Nadler
      Keywords: Organizations; Design; Integration
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      Tushman, Michael, and D. Nadler. "Information Processing as an Integrating Concept in Organization Design." Academy of Management Review 3, no. 3 (July 1978): 613–624.
      • January 1978 (Revised February 1983)
      • Case

      Polaroid-Kodak (B1)

      By: Michael E. Porter
      Describes additional events in battle between Polaroid and Kodak outlined in Polaroid-Kodak. Includes the competitive actions taken by the companies such as the introduction of customer rebates and bonus plans with dealers. Details the new products of each company and... View Details
      Keywords: Customer Focus and Relationships; Marketing Strategy; Market Entry and Exit; Product; Competitive Strategy; Electronics Industry
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      Porter, Michael E. "Polaroid-Kodak (B1)." Harvard Business School Case 378-173, January 1978. (Revised February 1983.)
      • 1977
      • Book

      Management Accounting and Control of Data Processing

      By: R. L. Nolan
      Keywords: Management; Cost Accounting; Data and Data Sets
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      Nolan, R. L. Management Accounting and Control of Data Processing. NY: National Association of Accountants, 1977.
      • June 1977 (Revised September 1992)
      • Case

      Sorenson Research Co. (Abridged)

      By: Steven C. Wheelwright
      Presents the issues facing a high volume, high margin (but lightweight) medical products business. The company is trying to improve its inventory control to reduce inventory investment and improve service. The present multi-site inventory system is described and major... View Details
      Keywords: Business Earnings; Investment; Volume; Service Delivery; Supply Chain; Performance Improvement; Medical Devices and Supplies Industry
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      Wheelwright, Steven C. "Sorenson Research Co. (Abridged)." Harvard Business School Case 677-257, June 1977. (Revised September 1992.)
      • Article

      The Process of Work Restructuring and Its Impact on Collective Bargaining

      By: Leonard A. Schlesinger and Richard E. Walton
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      Schlesinger, Leonard A., and Richard E. Walton. "The Process of Work Restructuring and Its Impact on Collective Bargaining." Monthly Labor Review 100, no. 4 (April 1977): 52–55.
      • February 1977 (Revised December 1985)
      • Case

      Deere & Co.: Industrial Equipment Operations

      By: Benson P. Shapiro
      Describes the pricing of Deere's crawler tractors used in a variety of construction and industrial applications. Includes a strategic, multimillion-dollar move into the large bulldozer market as well as the pricing of tractors, accessories, and parts. View Details
      Keywords: Machinery and Machining; Price; Brands and Branding; Market Entry and Exit; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; United States
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      Shapiro, Benson P. "Deere & Co.: Industrial Equipment Operations." Harvard Business School Case 577-112, February 1977. (Revised December 1985.)
      • January 1977
      • Case

      MRC, Inc. (Consolidated)

      By: Thomas R. Piper
      A large diversified company must develop a strategy for a division whose performance has deteriorated due to its aging product. Alternatives range from liquidation to a major investment in a new product. The formal capital budgeting system is compared with the informal... View Details
      Keywords: Corporate Strategy; Business Divisions; Capital Budgeting
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      Piper, Thomas R. "MRC, Inc. (Consolidated)." Harvard Business School Case 277-123, January 1977.
      • July 1977
      • Article

      Social Roles, Social Control and Biases in Social Perception Processes

      By: L. D. Ross, T. M. Amabile and J. Steinmetz
      To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
      Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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      Ross, L. D., T. M. Amabile, and J. Steinmetz. "Social Roles, Social Control and Biases in Social Perception Processes." Journal of Personality and Social Psychology 35, no. 7 (July 1977): 485–494.
      • Article

      Special Boundary Roles in the Innovation Process

      By: Michael Tushman
      Keywords: Innovation and Invention
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      Tushman, Michael. "Special Boundary Roles in the Innovation Process." Administrative Science Quarterly 22, no. 4 (December 1977): 587–605.
      • October 1976
      • Background Note

      Industry Structural Change

      By: Michael E. Porter
      Presents a framework for understanding and predicting industry structural change. Examines 1) the important underlying forces causing structural change, 2) the key relationships among industry elements in the process of change, and 3) some implications of change for... View Details
      Keywords: Framework; Industry Structures; Organizational Change and Adaptation; Organizational Structure; Strategy; Corporate Strategy
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      Porter, Michael E. "Industry Structural Change." Harvard Business School Background Note 377-051, October 1976.
      • October 1976 (Revised May 1985)
      • Case

      Raytheon Co.: Diversification

      By: Michael E. Porter
      Centers on the question of whether Raytheon should enter the electronic component distribution industry in the context of its broad diversification approach and acquisition criteria. This industry represents a vertical integration area for Raytheon, so the analytical... View Details
      Keywords: Acquisition; Policy; Market Entry and Exit; Distribution; Diversification; Vertical Integration; Distribution Industry; Electronics Industry
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      Porter, Michael E. "Raytheon Co.: Diversification." Harvard Business School Case 377-055, October 1976. (Revised May 1985.)
      • September 1976
      • Case

      Del Norte Paper Co. (B)

      By: William A. Sahlman
      Serves two roles: first, provides a reasonably comprehensive description of an ongoing budgeting and reporting system for the international operations of a large American company. Second, allows the student to focus on and critically analyze a series of specific... View Details
      Keywords: International Accounting; Financial Reporting; Budgets and Budgeting; United States
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      Sahlman, William A. "Del Norte Paper Co. (B)." Harvard Business School Case 177-035, September 1976.
      • September 1976 (Revised January 1977)
      • Case

      Del Norte Paper Co. (C)

      By: William A. Sahlman
      Designed to serve two roles: first, it provides a reasonably comprehensive description of an ongoing capital budgeting system for the international operations of a large American company. Second, it allows the student to focus upon and critically analyze a series of... View Details
      Keywords: Capital Budgeting; International Relations; Globalized Markets and Industries; Goals and Objectives; Service Delivery; Business Subsidiaries; Performance Evaluation; Performance Expectations; Pulp and Paper Industry; Pulp and Paper Industry
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      Sahlman, William A. "Del Norte Paper Co. (C)." Harvard Business School Case 177-036, September 1976. (Revised January 1977.)
      • September 1976 (Revised July 1995)
      • Case

      Texas Instruments: Time Products Division

      By: Steven C. Wheelwright
      Outlines the components of Texas Instruments' low-cost digital watch. Focus is on getting the assembly line running smoothly and efficiently in order to meet production cost and delivery requirements. View Details
      Keywords: Cost; Production; Service Delivery; Performance Efficiency; Electronics Industry; Technology Industry
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      Wheelwright, Steven C. "Texas Instruments: Time Products Division." Harvard Business School Case 677-043, September 1976. (Revised July 1995.)
      • July 1976
      • Article

      Couple Strain in Communal Households: A Four Factor Model of the Separation Process

      By: R. M. Kanter and D. Jaffe
      Keywords: Relationships
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      Kanter, R. M., and D. Jaffe. "Couple Strain in Communal Households: A Four Factor Model of the Separation Process." Journal of Social Issues 32 (July 1976): 169–91. (Reprinted in Divorce and Separation, edited by G. Levinger and O.C. Moles. N.Y.: Basic, 1979.)
      • spring 1976
      • Article

      Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases

      By: M. E. Porter and J. F. Sagansky
      Keywords: Information; Government and Politics; Economics; Governing Rules, Regulations, and Reforms; Decision Making
      Citation
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      Porter, M. E., and J. F. Sagansky. "Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases." Public Policy 24, no. 2 (spring 1976): 263–307.
      • November 1975 (Revised October 1976)
      • Case

      Cross River Products

      By: Steven C. Wheelwright
      Describes production task of meeting peak seasonal demands in a light manufacturing plant. Information is provided for evaluating the options of overtime, second shift, second production line, and inventory buildup. View Details
      Keywords: Buildings and Facilities; Information; Labor; Demand and Consumers; Production; Supply Chain
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      Wheelwright, Steven C. "Cross River Products." Harvard Business School Case 676-086, November 1975. (Revised October 1976.)
      • 1975
      • Text Book

      Operations Management: Text and Cases

      By: Paul Marshall, William Abernathy, Jeffrey G. Miller, Richard P. Olsen, Richard S. Rosenbloom and D. Daryl Wyckoff
      Keywords: Management; Information; Cases
      Citation
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      Marshall, Paul, William Abernathy, Jeffrey G. Miller, Richard P. Olsen, Richard S. Rosenbloom, and D. Daryl Wyckoff. Operations Management: Text and Cases. Homewood, IL: Richard D. Irwin, 1975.
      • November 1974 (Revised May 1994)
      • Case

      Science Technology Co.

      By: Thomas R. Piper
      The president of a medium-sized electronics company is evaluating the financial forecasts and proposed financing program submitted by the chief financial officer. The forecasts are prepared in constant dollars, on which basis the proposed financing plan seems... View Details
      Keywords: Currency; Financial Strategy; Forecasting and Prediction; Inflation and Deflation; Risk and Uncertainty; Outcome or Result; Technology Industry; Electronics Industry
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      Piper, Thomas R. "Science Technology Co." Harvard Business School Case 275-058, November 1974. (Revised May 1994.)
      • September 1974 (Revised July 1979)
      • Background Note

      A Note on Process Analysis

      By: Paul W. Marshall
      Provides an introductory note to production processes and the use of flow diagram. View Details
      Keywords: Production; Management Analysis, Tools, and Techniques
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      Marshall, Paul W. "A Note on Process Analysis." Harvard Business School Background Note 675-038, September 1974. (Revised July 1979.)
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