Focusing On Customers - Publications - Faculty & Research

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Events - Creating Emerging Markets

conference, organized by Geoff Jones and Tarun Khanna, focused on the intersection of oral history, business, and the Global South, offering a unique space for interdisciplinary discussions. Dec 15 15 DEC... View Details

01 Dec 1997
News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

Martha? First, she's a celebrity, and celebrities are often lightning rods. Second, the fact that she is focused on the home and hearth is sort of counterculture. She has the guts and the talent and the... View Details

Web

Lehman Brothers Family Partners | Baker Library | Bloomberg Center | Harvard Business School

writings of the social reformer Jacob Riis, Herbert focused on public housing, child labor laws, minimum wages, unemployment relief, and aid for disabled children, the blind, and mothers with young children.... View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

16,500 construction jobs.[72] These examples, and many of the ones to follow, again illustrate the workforce focused effects of many of the current EJ projects, but they also make it necessary to consider EJ... View Details

15 Feb 2024
News

Startup Shepherds

By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York. “You meet a lot of very smart people, with what sound like good... View Details

Keywords: April White

Web

Increasing Value in Care Delivery - Health Care

focus of Professor Robert Kaplan’s research and Executive Education teaching. He focuses on two topics: measuring and managing organizational risk and, in a joint project with Michael Porter , measuring the... View Details

29 Nov 2021
Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

When your boss asks you to meet with clients for last-minute drinks, are you tempted to clear your calendar, even if it means missing your child’s piano recital? If so, you’re among the many professionals who tend to prioritize professional relationships over personal... View Details

Keywords: by Rachel Kim Raczka

Web

Projects - Business History

special issue of Business History Review, the creation of a new finding aid to the archival collection, and two academic conferences focused on the early modern origins of capitalism. Harvard Program View Details

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Advancing Global, Public, and Societal Health - Health Care

small, diverse teams to help solve customer challenges for Partner organizations. Every year, there are typically several health care experiences. Initiatives focus on societal challenges that are too... View Details

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

than 100 companies. "We were struck by how often that word 'conversation' kept popping up," Slind says. "CEOs, especially, expressed an aspiration to promote a conversation in their organization. They talked about wanting everyone to be View Details

Keywords: by Carmen Nobel

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

such friction by implementing rigid policies based on the presumption that they have correctly anticipated how the pandemic will evolve. Designing and implementing any durable policy requires having a firm grasp of what the world—the “new... View Details

Keywords: by Kristen Senz

Web

Eligibility & Rules - Alumni

Applicant must be a first or second-time founder/co-founder only. Must have business model validation, traction, revenue, or customer commitments. The alumni track is geared towards high growth ventures with viable business models that... View Details

01 Jan 2011
News

Seth Klarman, MBA 1982

ourselves by putting clients first, by charging a fair fee, and by focusing on their best interests. I'm proud of the fact that virtually everybody who has been connected with the firm — employees, clients,... View Details

19 Jan 2024
News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

way to organize and provide a voice for the shareholders. Shareholder meetings I believe should be annual, brief and rather formal, focusing on the election of board members and auditors and updating... View Details

January 2025
Case

Negotiating with Data: Analytics FC (A)

By: Jillian Jordan and Livia Alfonsi

Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support clubs, federations, and players. In 2022, Alex Greenwood, an elite female defender, approached the company for... View Details

Keywords: Negotiation Preparation; Gender; Analytics and Data Science; Reputation; Value Creation; Consulting Industry; Sports Industry; Europe; United Kingdom

Citation

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May 15, 2012
Article

Ensuring Quality Cancer Care: A Follow-Up Review of the Institute of Medicine’s 10 Recommendations for Improving the Quality of Cancer Care in America

By: Tracy E. Spinks, Heidi W. Albright, Thomas W. Feeley, Ron Walters, Thomas W. Burke, Thomas Aloia, Eduardo Bruera, Aman Buzdar, Lewis Foxhall, David Hui, Barbara Summers, Alma Rodriguez, Raymond DuBois and Kenneth I. Shine

Responding to growing concerns regarding the safety, quality, and efficacy of cancer care in the United States, the Institute of Medicine (IOM) of the National Academy of Sciences commissioned a comprehensive review of cancer care delivery in the US health care system... View Details

Keywords: Cancer; Quality; Cancer Care In The U.S.; Quality Improvement; Health Care and Treatment; Health Industry; North and Central America

Citation

Find at Harvard

15 Dec 2023
News

Like-Minded

Yumiko Murakami (MBA 1994), Miwa Seki (MBA 1993), and Kathy Matsui share the same month and year of birth, so the friends started an annual birthday get-together to reflect on the year ahead. Work was always a hot topic of discussion. Each woman had built a strong... View Details

01 Jan 2012
News

E. Roe Stamps IV, MBA 1974

the most respected firms in the industry. Focused on long-term value, the group has invested in more than 350 growing businesses and completed more than 125 public offerings. Since stepping down from... View Details

27 Sep 2011
First Look

First Look: September 27

unit to the next. One dimension along which a unit of output can vary-a dimension with particular relevance in outsourcing-is the end customer to whom it is delivered. The performance benefits of such View Details

Keywords: Sean Silverthorne

Publications