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Show Results For
- All HBS Web
(1,658)
- People (3)
- News (355)
- Research (1,068)
- Events (4)
- Multimedia (15)
- Faculty Publications (858)
- April 2013 (Revised April 2014)
- Case
The Miracle of Japan Airlines
By: Hirotaka Takeuchi and Victor Stone
- June 1988
- Supplement
Boeing 767: PTQ (""Put Together Quick""), Moods in Flight, Video
By: David A. Garvin
Garvin, David A. Boeing 767: PTQ (""Put Together Quick""), Moods in Flight, Video. Harvard Business School Video Supplement 888-519, June 1988.
- 31 Oct 2012
- News
MTA Chairman Joe Lhota: 'Damage to NY subways is devastating'
Keywords: Transportation
- 01 Jun 2015
- News
Lessons from a Megacity
The first step in researching the public transportation system in Buenos Aires: send the private driver home. “How could we be there studying public transportation and not use it?” asks Eryn Schultz (MBA... View Details
- November 2016
- Supplement
United Airlines Operations
This video is a collection of clips that highlight aspects of United Airlines' operations View Details
Keywords: Service; Service Delivery; Service Management; Service Operations; Service Quality; Operating Systems; Operational Complexity; Operational Disruptions; Operational Effectiveness; Operational Efficiency; Air Transportation; Operations; Air Transportation Industry
Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "United Airlines Operations." Harvard Business School Multimedia/Video Supplement 617-704, November 2016.
- January 2011 (Revised March 2011)
- Teaching Note
The Wright Brothers and their Flying Machines (TN)
By: Tom Nicholas
Teaching Note for 811-034. View Details
- April 2007
- Supplement
Lobbying for Love? Southwest Airlines and the Wright Amendments (CW)
- April 1979 (Revised May 1993)
- Case
MASSPORT
Herzlinger, Regina E. "MASSPORT." Harvard Business School Case 179-169, April 1979. (Revised May 1993.)
- 11 Jan 2021
- Working Paper Summaries
Accounting for Product Impact in the Airlines Industry
- December 2024
- Supplement
Norse Atlantic Airways
By: Willy C. Shih
Charles Duncan discusses the jobs that customers hire Norse Atlantic Airways to do, and the challenges associated with its low-cost long-haul business model View Details
Shih, Willy C. "Norse Atlantic Airways." Harvard Business School Multimedia/Video Supplement 625-701, December 2024.
- 01 Jun 2004
- News
The Sky’s the Limit
Flying has it all — science, freedom, beauty, and adventure,” says Robert A. Hamilton (MBA 1985), by way of quoting Charles Lindbergh. “I wholeheartedly agree.” These days, Hamilton is getting huge doses of those four elements at Seattle Avionics, the start-up aviation... View Details
- 01 Sep 2005
- News
Flying High
Jim McNerney (MBA ’75) departed GE in 2000 to become, at 3M, a chief executive for the first time. Named chairman, president, and CEO of The Boeing Company in July, McNerney is the aerospace giant’s third leader since 2003, a period during which Boeing has been... View Details
- July 2006
- Case
Boeing's e-Enabled Advantage
By: Lynda M. Applegate, Joseph S. Valacich, Mara Vatz and Christoph Schneider
Examines Boeing's new strategy of offering services to regain market dominance and help its struggling airline customers improve efficiency and profitability. View Details
Keywords: Air Transportation; Business Strategy; Marketing Strategy; Service Operations; Air Transportation Industry
Applegate, Lynda M., Joseph S. Valacich, Mara Vatz, and Christoph Schneider. "Boeing's e-Enabled Advantage." Harvard Business School Case 807-011, July 2006.
- March 2013 (Revised May 2013)
- Supplement
Distribution at American Airlines (C)
By: Benjamin Edelman
Presents 2011-2012 updates to American's distribution strategy including new challenges and disputes. View Details
Edelman, Benjamin. "Distribution at American Airlines (C)." Harvard Business School Supplement 913-034, March 2013. (Revised May 2013.) (request a courtesy copy.)
- 01 Jun 2014
- News
Ready for Takeoff
previous World Cup and Olympic hosts. But the country's lack of transportation alternatives—particularly a useful rail system—has also put an extraordinarily heavy burden on the airlines to move fans to disparate match sites. "I don't... View Details
- January 1989
- Case
Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology
Cash, James I., Jr. "Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology." Harvard Business School Case 189-144, January 1989.
Cyrus R. Smith
Praised by his employees at American, Smith led the passenger transport revolution in the airline industry. Under Smith’s guidance, American became the first airline to use the popular DC-3 planes in 1936, allowing the carrier to turn its... View Details
Keywords: Transportation
- September 1995 (Revised March 1999)
- Teaching Note
Canadian Airlines: Reservations About Its Future (A) and (B) TN
- April 2010 (Revised July 2010)
- Teaching Note
JetBlue Airways: Managing Growth (TN)
Teaching Note for [609046]. View Details