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Show Results For
- All HBS Web
(976)
- People (1)
- News (407)
- Research (481)
- Events (2)
- Multimedia (29)
- Faculty Publications (210)
James D. Sinegal
Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he... View Details
Keywords: Retail
- 23 Apr 2014
- News
A corporate leader’s legacy in India
When Ratan Tata (AMP 71, 1975) joined his family’s business in 1962, it was on the Tata Steel shop floor in Jamshedpur, India. From the ground up, Tata learned how to be an effective manager and a corporate leader who understands the... View Details
- 01 Mar 2008
- News
He’s Back
Wesleyan, he returned three punts for touchdowns and led the NCAA’s Division III in average punt-return yards his senior year), Robinson returns to his former stomping grounds at a busy time. Several big projects are in progress: a $2 billion View Details
- Profile
Damien Hooper-Campbell
Damien Hooper-Campbell's business career started early – at age ten, when he swept floors at a local barber shop to bring in a little extra income for his family. The experience established two interests Damien would pursue: business and... View Details
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We created a real online marketplace where customers can interact... View Details
- 06 May 2019
- News
Are You Ready for Veggie Fast-Casual?
Alive shops in three Boston suburbs, and over time he befriended and then bought out the owner, who had been struggling to manage her far-flung eateries. “I had this great run with [Panera],” says Shaich. “What I love as much as anything... View Details
Edward W. Carter
Carter developed the first suburban shopping center in 1947 in Los Angeles and popularized regional chain stores. Carter started with three regional stores in Los Angeles in 1946, and by 1980, had grown that number to 47. Carter expanded... View Details
Keywords: Retail
- 01 Jun 2017
- News
Streamlining the Supermarket
shopping every year, Pedró adds. Orders placed online will be ready for curbside pickup in 30 minutes (home delivery will be available for a low fee). TakeOff also plans to partner with grocery stores, so that customers can View Details
Keywords: Francis Storrs
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
suburb with thousands of high-quality, low-cost items under one roof. A new term -- hypermarché -- was coined to describe this phenomenon. French consumers were lured away from their traditional patronage of small, locally owned stores to do their View Details
- 25 Apr 2014
- News
Entrepreneurship flourishes in the Bayou
entrepreneurs. “It is a very easy city in which to adopt new approaches. It's a very open city in which to take a risk,” says Wilkins. “After Katrina, everyone needed to become an entrepreneur. Everyone needed to start over. Everyone had to open up View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the line.” For instance, if the barista at the neighborhood coffee shop acknowledges customers as they enter the line and asks what they want to drink, the customer at the end of the line is less likely to leave or register... View Details
Keywords: Jennifer Myers
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
data-friendly, that could show who bought what and why." At the same time, Amira was undergoing a "parallel journey" in her personal life, acting as "a mom responsible for a household." There were no Costcos. Most people View Details
- 01 Sep 2005
- News
Upstart Startup
In 1999, Wall Street bankers Randy Altschuler (MBA ’98) and Joseph Sigelman (MBA ’97) founded OfficeTiger in Madras, India, to serve as an outsourcing shop to perform secretarial services for Wall Street financial firms. Today, the... View Details
- Portrait Project
Jon Rudoe
their lives better. My first task is to help my future employer make shopping for groceries easier and more efficient. I'm not really sure what comes next, but I plan for it to be challenging and fun. I plan to help British education... View Details
- Web
Living in Boston - MBA
explore Newbury Street's chic shops and the city's bustling downtown. What you'll find is a city of neighborhoods, each with its own distinct character and charm. Of course, Boston is also home to some of the country's most famous... View Details
- 01 Dec 2007
- News
Coach “Chuck” Jukes Convention
’Tis the season for bowl games and playoffs! If you’re stuck at midfield on your shopping list with the clock winding down, The Complete Handbook of Coaching Wide Receivers would make a great Hail Mary holiday gift. The treatise’s author... View Details
- Portrait Project
Shani Carter
Joy is all around me. It even compels me to dance while shopping in the frozen food section. Sadly, I almost lost my joy after Daddy passed away. Our move to Raleigh, NC from Plainfield, NJ a few years prior had taken me out of my comfort... View Details
- 24 Apr 2014
- News
Ron Shaich (MBA 1978)
Ron Shaich’s (MBA 1978) first venture, a cookie shop in downtown Boston, evolved into Au Bon Pain. His latest—Panera Cares—allows customers to pay only what they can afford at the popular restaurants he owns, Panera Bread. There’s a box... View Details
- 25 Aug 2022
- News
Ready for Departure
terminal and one runway, to one of the largest hubs in Asia. By 2019 it was serving 68 million passengers a year from four terminals, with the world’s tallest indoor waterfall and a four-story slide, a shopping and entertainment complex,... View Details
- Career Coach
Christine Van Dae
and providing guidance on U.S. immigration and work authorization. Work Experience: Over 15 years of experience in project management and market intelligence on the vendor and client side. She focused on consumer and associate satisfaction, strategic planning, and... View Details