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Show Results For
- All HBS Web
(9,684)
- People (19)
- News (2,433)
- Research (2,510)
- Events (38)
- Multimedia (248)
- Faculty Publications (1,801)
- February 1994
- Case
Xerox Corp.: The Customer Satisfaction Program (B)
Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program (B)." Harvard Business School Case 594-110, February 1994.
- July 1985 (Revised February 1992)
- Case
Workbench (B): Assessment of the Franchising Program
By: Walter J. Salmon
Keywords: Franchise Ownership
Salmon, Walter J. "Workbench (B): Assessment of the Franchising Program." Harvard Business School Case 586-019, July 1985. (Revised February 1992.)
- 01 Jul 2009
- News
Harvard program targets diversity at highest levels
- 13 Jun 2023
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based, please review our... View Details
- 16 May 2023
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based, please review our... View Details
- 13 Dec 2022
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based, please review our... View Details
- 15 Nov 2022
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based, please review our... View Details
- 06 Sep 2022
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based, please review our... View Details
- 01 Sep 2022
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based, please review our... View Details
- 14 Apr 2022
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based. View Details
- 26 Jan 2022
MBA Program & Admissions Virtual Information Session
This online information session will be hosted by a member of the MBA Admissions Office and will include a short presentation on the HBS MBA experience, admissions process, and financial aid offerings. The information session is primarily Q&A based. View Details
- 12 Feb 2020
Peek Program Chat at Georgia State University
Join this informal chat to hear directly from a past Peek participant and learn more about the residential educational experience designed for college students to gain knowledge and insight into the MBA degree. View Details
- 29 Mar 2019
Peek Program Chat at Michigan State University
Join this informal chat to hear directly from a past Peek participant and learn more about the residential educational experience designed for college students to gain knowledge and insight into the MBA degree. View Details
- 28 Mar 2019
Peek Program Chat at Mount Holyoke College
Join this informal chat to hear directly from a past Peek participant and learn more about the residential educational experience designed for college students to gain knowledge and insight into the MBA degree. View Details
- 22 Nov 2018
Life at HBS Program Chat in Sydney
Join local alumni to learn more about life at HBS which includes the renowned case method, the section experience, and the professional development opportunities available for students. View Details
- 07 Sep 2022
- Video
Program Preview: Leading in the Digital Era
- May 1982 (Revised April 1984)
- Background Note
Note on the TV Advertising Programming Controversy--1981
Goodpaster, Kenneth E. "Note on the TV Advertising Programming Controversy--1981." Harvard Business School Background Note 382-160, May 1982. (Revised April 1984.)
- March 1994
- Supplement
Bose Corp.: The JIT II Program (C)
By: Roy D. Shapiro and Bruce Isaacson
Supplements the (A) case. View Details
Keywords: Electronics Industry
Shapiro, Roy D., and Bruce Isaacson. "Bose Corp.: The JIT II Program (C)." Harvard Business School Supplement 694-003, March 1994.
- March 1994
- Supplement
Bose Corp.: The JIT II Program (B)
By: Roy D. Shapiro and Bruce Isaacson
Supplements the (A) case. View Details
Keywords: Electronics Industry
Shapiro, Roy D., and Bruce Isaacson. "Bose Corp.: The JIT II Program (B)." Harvard Business School Supplement 694-002, March 1994.
- February 1994
- Case
Xerox Corp.: The Customer Satisfaction Program (A)
A rewritten version of an earlier case, Xerox Corp.: The Customer Satisfaction Program. Does not provide an update and no new content is added. The new (A) and (B) case structure merely isolates the service guarantee issue. View Details
Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program (A)." Harvard Business School Case 594-109, February 1994.