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  • All HBS Web  (2,513)
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Show Results For

  • All HBS Web  (2,513)
    • People  (18)
    • News  (1,349)
    • Research  (641)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (336)
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  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

School Case 409-065 Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all View Details
Keywords: Martha Lagace
  • 19 Apr 2016
  • First Look

April 19, 2016

and their HR professionals are complicit in what we have come to call the "great training robbery." Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50953 The Perils of Building Democracy in Africa By:... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

professional services firm. The case presents an opportunity to examine how and if the organization can change its focus to include more assessment opportunities. Purchase this case:... View Details
Keywords: Carmen Nobel
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

board, their past professional experience, and their political contributions vary with the degree to which the accounting standards they propose are perceived as increasing accounting "relevance" and/or decreasing accounting... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

"It could be anywhere." So far the specialists, and the high quality of their work, are making a good impression on clients in need of focused testing. The specialists' ability to catch critical flaws in software serves to highlight the value of testing—and... View Details
Keywords: by Martha Lagace; Web Services; Web Services; Web Services
  • 10 Mar 2015
  • First Look

First Look: March 10

Casadesus-Masanell, Ramon, Joan E. Ricart, and Jorge Tarzijan Abstract—No abstract available. Publisher's link: http://ukcatalogue.oup.com/product/9780198701873.do February 2015 Manufacturing & Service Operations Management Improving... View Details
Keywords: Carmen Nobel
  • 21 Jan 2014
  • First Look

First Look: January 21

providing an additional source of revenue, but reduces consumer demand for the service. We characterize equilibrium information provision, disclosure levels, and prices and show that competition with privacy has several effects on the marketplace. First, competition... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2009
  • Research & Ideas

Shareholders Need a Say on Pay

further down the ladder—a discussion that could easily stretch beyond business to the lavishly compensated worlds of professional sports and entertainment. There's also the concern over executive pay at firms that received government... View Details
Keywords: by Julia Hanna; Financial Services
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

service firms. I intend to explore how the structural and procedural aspects of governance facilitate or constrain effective, collective leadership in professional firms. View Details
Keywords: by Sarah Jane Gilbert
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

rate—a stark reminder of the perils of owning intellectual property in China at that time. Turning to the Internet itself, and particularly to content-sharing sites, the matter of ownership is challenged in a different way. Content produced by news media as well as... View Details
Keywords: by Jim Heskett
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

dialectic between professional management ... and entrepreneurialism...." Many commented that it will take time. Paul Williams implied that it will at least require the retirement of Baby Boomers in commenting that "... it... View Details
Keywords: by Jim Heskett
  • 08 Jul 2014
  • First Look

First Look: July 8

goal. When you consider that your job-perhaps even your industry-may disappear, you have no choice but to take control. Filled with stories of professionals of all kinds who have profited from this proactive approach, Own Your Future... View Details
Keywords: Carmen Nobel
  • 12 Nov 2013
  • First Look

First Look: November 12

GlaxoSmithKline: Sourcing Complex Professional Services Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based... View Details
Keywords: Sean Silverthorne
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

Waterman), Level 5 Leadership (described by Jim Collins as centered around personal humility and professional will), servant leadership (defined by Robert Greenleaf in terms of service to others as a... View Details
Keywords: by James Heskett
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

HBS Working Knowledge readers want it all, judging by our all-time most popular articles. Here you'll find stories on everything from maintaining a professional image to writing a business plan, from how to market on social media to why... View Details
Keywords: by Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

and not just inside the Beltway. At HBS, a group of MBAs last spring crafted and sent to Washington a bold proposal to create a nonprofit, public-private Corporate Governance College to employ and train a cadre of professional directors... View Details
Keywords: by Roger Thompson
  • 21 May 2013
  • First Look

First Look: May 21

Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate the aftermath of a control... View Details
Keywords: Sean Silverthorne
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