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  • All HBS Web  (1,632)
    • News  (610)
    • Research  (795)
    • Multimedia  (53)
  • Faculty Publications  (568)

Show Results For

  • All HBS Web  (1,632)
    • News  (610)
    • Research  (795)
    • Multimedia  (53)
  • Faculty Publications  (568)
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  • 30 Apr 2020
  • Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
Keywords: by Danielle Kost; Energy
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 15 Dec 2021
  • Research & Ideas

The 10 Most Popular Articles of 2021

Many people began 2021 with optimism, hopeful that a COVID-19 vaccine would be widely available within months. Surely the pandemic would end soon, right? It was, perhaps, a naïve thought in a pandemic-weary world. Nevertheless, companies... View Details
Keywords: by Danielle Kost
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

so rapidly over the past 18 months of being home-bound by the pandemic that many of the world’s pressing plants are backed up with orders until 2023. The Harvard Gazette spoke with Caren Kelleher, a 2010 Harvard Business School graduate... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

initiatives; and analyzing the effect of the pandemic on small businesses. “What we wanted to do was zoom out and say: How cost effective are these interventions as a whole?” Chatting with Facebook’s Wernerfelt near the beginning of the... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

is poised for a drastic, historic change, says Harvard Business School Professor Prithwiraj Choudhury. What’s more, the normalization of virtual work that began with the COVID-19 pandemic is creating meaningful perks for local economies,... View Details
Keywords: by Kara Baskin
  • January 2021 (Revised February 2021)
  • Case

Carnival Corporation: Cruising Through COVID-19

By: Stuart C. Gilson and Sarah Abbott
In March 2020, in response to the global pandemic, the cruise industry ceased operations. Carnival was the largest cruise line operator in the world, and CEO Arnold Donald and his management team worked to position the company to survive. They slashed operating... View Details
Keywords: Debt Issuance; Equity Issuances; Convertible Debt; Cruise Lines; Restructuring; Capital; Crisis Management; Cash Flow; Health Pandemics; Borrowing and Debt; Travel Industry; United States
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Gilson, Stuart C., and Sarah Abbott. "Carnival Corporation: Cruising Through COVID-19." Harvard Business School Case 221-028, January 2021. (Revised February 2021.)
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

that put some control in the hands of the consumer are growing in popularity, and not just for dining. Sites like Tripadvisor for travel and Glassdoor for employment publish millions of reviews that hold businesses accountable and boost revenue and bookings for... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

we've found that even when people passionately disagree, they usually have some shared values or common beliefs that can bring them together. Hedge your claims. “I think it's very possible that the pandemic may overwhelm our medical... View Details
Keywords: by Kristen Senz
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

offices, kitchen tables, and bedrooms. Parents suddenly needed to juggle homeschooling while learning how to be effective remote workers. Working from home during a global pandemic has introduced new formats, patterns, challenges, and... View Details
Keywords: by Tsedal Neeley
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

owners or managers of small businesses, whereas NABE respondents generally work at larger firms and were not owners. “The pandemic has brought about tremendous changes, and we couldn’t have anticipated the scale or speed at which they... View Details
Keywords: by Kristen Senz
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Benioff has long espoused the need for a more equitable economic system and has stated that the current pandemic “is a tremendous opportunity for all CEOs and all businesses to really put their resources right out there and say, 'We're... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Article

The Impact of COVID-19 on Small Business Outcomes and Expectations

By: Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca and Christopher Stanton
To explore the impact of COVID on small businesses, we conducted a survey of more than 5,800 small businesses between March 28 and April 4, 2020. Several themes emerged. First, mass layoffs and closures had already occurred—just a few weeks into the crisis. Second, the... View Details
Keywords: COVID-19; Stimulus; CARES Act; Health Pandemics; Small Business; Surveys
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Bartik, Alexander, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton. "The Impact of COVID-19 on Small Business Outcomes and Expectations." Proceedings of the National Academy of Sciences 117, no. 30 (July 28, 2020): 17656–66.
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

and 334,906 reviews in New York City, one of Airbnb’s major markets. Using reviews as a proxy for bookings, the researchers tracked reviews for the year before and the year after the pandemic began. They turned to NamePrism, a publicly... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • March 2021
  • Case

Yale Investments Office: November 2020

By: Josh Lerner, Jo Tango and Alys Ferragamo
David Swensen and the Investments Office staff must decide whether to continue to allocate the bulk of the university's endowment to illiquid investments—hedge funds, private equity, venture capital, real estate, natural resources—given the impact of the COVID-19... View Details
Keywords: University Endowment; Asset Allocation; Real Estate; Equities; Fixed Income; COVID-19; Asset Management; Private Equity; Venture Capital; Natural Resources; Resource Allocation; Investment; Investment Portfolio; Health Pandemics; Financial Crisis; Financial Services Industry; Real Estate Industry; Energy Industry; Connecticut
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Lerner, Josh, Jo Tango, and Alys Ferragamo. "Yale Investments Office: November 2020." Harvard Business School Case 821-074, March 2021.
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

As organizations eagerly reopen their doors more than a year after the COVID-19 pandemic began, many will be surprised to watch their employees walk out—for good. Companies have been quick to set blanket policies that range from a full... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

last spring, at the height of pandemic lockdowns. And before the pandemic, social media use had been flat for four years as these advertising channels became more cluttered and distrusted, offering marketers diminishing returns. “Managers... View Details
Keywords: by Kristen Senz
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

For senior managers at many firms, the shift to remote work during the COVID-19 pandemic came with a huge concern: Would the loss of in-person conversations keep them from mentoring or simply establishing rapport with employees,... View Details
Keywords: by Lane Lambert
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

Assistant Professor Zoë Cullen. After all, the COVID-19 pandemic continues to create challenges for companies attempting to fill job openings as record numbers of people quit their jobs in search of new opportunities in a hot labor... View Details
Keywords: by Jay Fitzgerald
  • 27 Mar 2020
  • Working Paper Summaries

Novel Risks

Keywords: by Robert S. Kaplan, Dutch Leonard, and Anette Mikes
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