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Show Results For
- All HBS Web
(1,794)
- People (10)
- News (622)
- Research (616)
- Events (1)
- Multimedia (26)
- Faculty Publications (187)
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- 01 Jul 2014
- First Look
First Look: July 1
call capacity and a set of sales tasks determined by business strategy. In turn, that analysis of strategy-sales linkages often changes students' minds about what to do about turnover in Clef's sales force. Purchase this case:... View Details
Keywords: Carmen Nobel
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
told me they would look at that chart and feel proud of their contribution to the cause," Ashraf says. "What was top of mind was their contribution to the social impact—in this case, protecting women from HIV. I think we've deeply... View Details
Keywords: by Carmen Nobel
- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
transpire, the media instantaneously supplies a convenient explanation, even as the players conceal the real facts. When the true story emerges the originals are never corrected, particularly on television. One consequence is that our View Details
Keywords: by Martha Lagace
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
sponsors need to develop an a priori view of how solutions will be evaluated. Both of these activities are non-trivial, and the best scientific minds struggle with clearly articulating problems and defining solution criteria. However, our... View Details
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
offerings. Focus first on the problem—not the solution. Be sure that you don't just listen to your current customers. They have the same tunnel-vision problems that you do and may even actively push to keep you from considering new approaches. Keep in View Details
Keywords: by Lynda M. Applegate
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
Central Europe is very much like going to Mexico, he says. Yet as Central Europe is integrated into the European Union, it is still important for managers to keep in mind that wage rates also tend to rise very quickly there, particularly... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
In a US presidential election year with more twists and turns than most in recent memory, many of the issues on the ballot impact business. And keeping politics in the workplace respectful is forefront on managers’ minds as a divided... View Details
Keywords: by Rachel Layne
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open View Details
Keywords: by James Heskett
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
interactions between executives and investors are likely to increase, Yu says, so it's important for executives to keep in mind that they have a lot more to gain from communicating clearly—and also a lot more to lose when their message... View Details
Keywords: by Dina Gerdeman
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
point in time? Do selectors really know what they are looking for in a leader? How do we close the gap between theory and results in selecting leaders? What do you think? Original Article Selection is on my mind again. Perhaps it is... View Details
Keywords: by Jim Heskett
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues many families, and people are saving more and spending less... View Details
- 17 Nov 2009
- First Look
First Look: Nov. 17
discoveries. The Irrational Economist challenges the conventional wisdom about how to make the right decisions in the new era we have entered. It reveals a profound revolution in thinking as understood by some of the greatest minds in our... View Details
Keywords: Martha Lagace
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
rewards programs as a defense mechanism. They just try to copy what the competition is doing. If that is all that you do, then you are not clear in your own mind about what can be done with the help of these programs. Unless you have... View Details
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
integration of Gillette, explicit attention was paid to helping people get to know each other casually and informally, and the much larger P&G adopted Gillette systems and promoted their people. They called it "the best of both worlds." That's a good... View Details
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
the seller can back out at any time between the signing and the closing by paying the buyer a "breakup fee," which might compensate the buyer for out-of-pocket expenses. The seller gets the ability to shop around. The buyer might not View Details
Keywords: by Julia Hanna
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
big bucks in the minds of most consumers. We see similar efforts by magazines that advertise their low per-issue prices or insurance companies that break the cost of their premiums down to a low, per-day cost. All these efforts are... View Details
Keywords: by Manda Mahoney
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
we’ll give you [something] Q: They’re manipulating you. A: Manipulating to some extent. You could argue what the definition of manipulation is. If it’s changing your mind, they’re not changing your mind because you already said that you... View Details
- 18 Nov 2014
- First Look
First Look: November 18
his customers; often these dual roles engender different perspectives and lead to different requirements. The CEO needs to determine how to convince the board to take a decision that keeps Indus's best interests in mind while balancing... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- First Look
First Look: March 1
believe that such acquisitions are overpriced. In fact, however, those are the ones that can pay off spectacularly. Read the paper: http://hbr.org/2011/03/the-big-idea-the-new-ma-playbook/ar/1 Mindful Leadership Author:William W. George... View Details
Keywords: Sean Silverthorne
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
Abstract—Preparing students for the consequential ethical decisions that they will face in their careers is among the most difficult tasks of management education. I describe some of these challenges based on my book Why They Do It: Inside the View Details
Keywords: Sean Silverthorne