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  • May 2017 (Revised November 2017)
  • Case

Cotopaxi: Managing Growth for Good

By: Andy Wu and Laura Huang
Cotopaxi, an innovative outdoor gear business targeting millennials, focuses on profit and social impact. This registered benefit corporation was formed by Davis Smith who coalesced his experiences as a Wharton MBA student along with professional knowledge from an... View Details
Keywords: Entrepreneurship; Social Venture; Benefit Corporation; B-Corp; Retail; Consumer Products; Apparel; Social Impact; Social Entrepreneurship; Business Model; Product Positioning; Social Enterprise; Mission and Purpose; Consumer Products Industry; Retail Industry
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Wu, Andy, and Laura Huang. "Cotopaxi: Managing Growth for Good." Harvard Business School Case 717-488, May 2017. (Revised November 2017.)
  • January 1994 (Revised August 1994)
  • Case

Ocean Spray Cranberries: Environmental Risk Management

By: Richard H.K. Vietor
Ocean Spray Cranberries, one of the nation's most successful agricultural cooperatives, faces some difficult environmental management problems associated with water usage and wetlands development. Because of federal and state wetlands laws, new bogs for expansion had... View Details
Keywords: Agribusiness; Innovation and Invention; Risk Management; Cooperative Ownership; Environmental Sustainability; Agriculture and Agribusiness Industry
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Vietor, Richard H.K. "Ocean Spray Cranberries: Environmental Risk Management." Harvard Business School Case 794-088, January 1994. (Revised August 1994.)
  • September – October 2011
  • Article

Manage the Culture Cycle

By: James L. Heskett
Organizational culture—the shared assumptions, values, and behaviors that determine "how we do things around here"—can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of the difference in operating... View Details
Keywords: Organizational Culture; Value; Behavior; Retention; Customer Focus and Relationships; Change Management; Learning; Innovation and Invention; Labor
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Heskett, James L. "Manage the Culture Cycle." World Financial Review (September – October 2011): 2–7.
  • August 2010 (Revised June 2020)
  • Teaching Note

Generation Investment Management (TN)

By: Sandra J. Sucher
Teaching Note for 613-002. The case and/or its teaching note includes references to case supplement videos that are intended for students to view, along with the written case, before class. As a reminder, the (A) video supplement is intended for students to view... View Details
Keywords: Investment; Development Economics; Environmental Sustainability; Energy Generation; Rural Scope; Non-Renewable Energy; Pollutants; Financial Services Industry; India
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Sucher, Sandra J. "Generation Investment Management (TN)." Harvard Business School Teaching Note 611-006, August 2010. (Revised June 2020.)

    The Struggle to Codify Risk Management

    Anette Mikes discusses the heated debates on the codification of risk management and argues there is more to learn before we can reach closure. View Details
    • 03 Mar 2023
    • Research & Ideas

    When Showing Know-How Backfires for Women Managers

    Most of us would like to impress the people we work with. But new research from Harvard Business School Assistant Professor Alexandra Feldberg finds that, for women managers, this aspiration can undermine performance. Feldberg discovered that women View Details
    Keywords: by Kara Baskin; Retail; Consumer Products
    • 16 May – 27 Jun 2017
    • HBS Online

    HBX Managing Your Career Development

    Know an early-career colleague, family member, or friend who would benefit from HBS career development insights? An online case-based program led by six of Harvard Business School's most engaging faculty and held in real-time, Managing Your Career Development will... View Details
    • January 2005 (Revised May 2005)
    • Background Note

    Introduction to the Management Control Process

    By: David F. Hawkins
    Covers the management control process. View Details
    Keywords: Management Practices and Processes
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    Hawkins, David F. "Introduction to the Management Control Process." Harvard Business School Background Note 105-044, January 2005. (Revised May 2005.)
    • 16 Dec 2020
    • News

    How Can Managers Avoid Greenwashing?

    • Article

    International Data on Measuring Management Practices

    By: Nicholas Bloom, Renata Lemos, Raffaella Sadun, Daniela Scur and John Van Reenen
    We examine methods used to survey firms on their management and organizational practices. We contrast the strengths and weaknesses of "open-ended questions" (e.g., World Management Survey) with "closed questions" (e.g., Management and Organizational Practices Surveys).... View Details
    Keywords: Surveys; Strength and Weakness; Management Practices and Processes
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    Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen. "International Data on Measuring Management Practices." American Economic Review: Papers and Proceedings 106, no. 5 (May 2016): 152–156.
    • 24 Apr 2006
    • Research & Ideas

    Managing Alignment as a Process

    corporate synergies should be defined at the top and realized in the business units. Just as the CFO coordinates the budgeting process, a senior executive should coordinate the alignment process—a responsibility for the Office of Strategy View Details
    Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail

      Managing Your Team’s Emotional Dynamic

      Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team?... View Details
      • September 1987 (Revised October 1987)
      • Background Note

      The Job of the General Manager

      By: James L. Heskett
      Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
      Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value
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      Heskett, James L. "The Job of the General Manager." Harvard Business School Background Note 388-035, September 1987. (Revised October 1987.)
      • Research Summary

      A Hippocratic Oath for Management

      By: Nitin Nohria

      The conduct of doctors is guided by the Hippocratic Oath, which provides a normative framework that shapes their identity and orientation towards society.  In light of the diminished public trust in business managers, is it time for management to embrace its... View Details

      • 07 Jan 2013
      • Lessons from the Classroom

      Culture Changers: Managing High-Impact Entrepreneurs

      Professor Mukti Khaire's challenge to management students is lofty, even by Harvard MBA standards. Don't just change the way people live, change the way they think. Change culture. In her new elective course, Creative High-Impact... View Details
      Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
      • March 2020 (Revised September 2020)
      • Case

      Board Director Dilemmas—Pushing Senior Management

      By: David G. Fubini, Suraj Srinivasan and Amram Migdal
      This case explores a new board director who wants more detail from the management team than his fellow directors are willing to press for. New board director Sam Pesca is frustrated that CFO Alex Marotta provides only a minimal two-page financial summary at board... View Details
      Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards; Management Teams
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      Fubini, David G., Suraj Srinivasan, and Amram Migdal. "Board Director Dilemmas—Pushing Senior Management." Harvard Business School Case 120-084, March 2020. (Revised September 2020.)
      • March 2001 (Revised April 2001)
      • Case

      MiCRUS: Activity-Based Management for Business Turnaround

      By: Robert S. Kaplan, Jonathan B. Schiff and Stanley Abraham
      MiCRUS is a new company, spun off from IBM as a joint venture between IBM and Cirrus Logic to produce semiconductor wafers at world-class costs for its two parent companies. The senior management team needs to overcome the bureaucratic, internally focused culture that... View Details
      Keywords: Activity Based Costing and Management; Cost Management; Semiconductor Industry
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      Kaplan, Robert S., Jonathan B. Schiff, and Stanley Abraham. "MiCRUS: Activity-Based Management for Business Turnaround." Harvard Business School Case 101-070, March 2001. (Revised April 2001.)
      • June 2004 (Revised June 2006)
      • Supplement

      Vertex Pharmaceuticals: R&D Portfolio Management (A)

      By: Gary P. Pisano, Lee Fleming and Eli Strick
      Vertex Pharmaceuticals, Inc., a drug discovery company that recently decided to pursue a vertically integrated business model, chose to build up its clinical development and commercial capabilities and infrastructure. For the first time in its history, Vertex will... View Details
      Keywords: Research and Development; Investment Portfolio; Pharmaceutical Industry
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      Pisano, Gary P., Lee Fleming, and Eli Strick. "Vertex Pharmaceuticals: R&D Portfolio Management (A)." Harvard Business School Supplement 604-101, June 2004. (Revised June 2006.)
      • Teaching Interest

      Technology and Operations Management

      By: Allison H. Mnookin
      This course is taught in the MBA required curriculum. It provides students with the foundations necessary to be effective operating managers. During the course students learn to analyze decisions that drive the design, planning, and execution of the activities that... View Details
      • 1983
      • Book

      Managing Behavior in Organizations

      By: Leonard A. Schlesinger, Robert G. Eccles and John J. Gabarro
      Keywords: Behavior
      Citation
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      Schlesinger, Leonard A., Robert G. Eccles and John J. Gabarro, eds. Managing Behavior in Organizations. New York: McGraw-Hill, 1983.
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