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  • All HBS Web  (1,482)
    • People  (5)
    • News  (480)
    • Research  (737)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (202)
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  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

companies, on communities, and, most of all, on employees. "The initial drive was to build empathy around the decisions that are so core on a human level," Sucher says. "They wanted people to learn about that."   Green... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

more appealing since it comprises a higher-than-normal proportion of women (especially when gymnastics and swimming are featured) compared to typical sports programs. The TV tradition of "up-close-and-personal" human interest... View Details
Keywords: Re: Multiple Faculty; Sports
  • 03 Nov 2016
  • Op-Ed

Forget About Making College Affordable; Make it a Good Investment

The August 2016 cover of Consumer Reports featured a striking quote by a 32-year-old nurse with $152,000 in student loans: “I kind of ruined my life by going to college.” While obviously an extreme case, her plight offered merely the latest example of media coverage... View Details
Keywords: by Joseph Fuller; Education
  • 21 Aug 2012
  • Research & Ideas

How to Sink a Startup

degrees of outside influence they will and should tolerate. A Rich founder whose firm is lacking in human capital, experience, and capital may benefit greatly from a VC's experience, contacts, and financial resources. A downside is that... View Details
Keywords: by Garry Emmons
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

delivery reveals some powerful, and ultimately optimistic, principles. First, the best way truly to reduce health care cost is to improve its quality—better diagnoses, more timely treatment, less invasive methods, getting the right... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

Summing Up How best is denial managed? Denial is endemic to management. It is a natural part of human nature, closely related to the survival instinct. It can be useful or disastrous. And it can be managed. That sums up at least many of... View Details
Keywords: by Jim Heskett
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

the right thing to do is for shareholders as a whole. This uncertainty is a burden on managers and one that will force them not to choose investments, mergers, and accounting decisions based on the details of their contracts. Rather, they... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

availability, having the right product in the right place at the right time with the right label and of course with the View Details
Keywords: by Julia Hanna; Retail
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

formats, digital rights management systems, wireless network infrastructure, and handset capacity), and the key dynamics—music delivery method, pricing, mobile-PC integration—that characterize mobile music business models. Purchase this... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2018
  • Sharpening Your Skills

Why You Are Unhappy at Work

jobs for the right mix of organizational support and responsibility. Why Can't Organizations Engage Their Employees? Who is responsible for generating employee engagement? asks James Heskett The employee or the employee's managers? What's... View Details
Keywords: by Sean Silverthorne
  • 03 Sep 2024
  • Research & Ideas

Is It Even Possible to Dam the Flow of Misleading Content Online?

and the actions a platform will take to enforce those policies—works but is difficult to achieve. If users trust the platform to know the right thing to do and then it consistently does the right thing, then... View Details
Keywords: by Jay Fitzgerald; Information Technology; Technology
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

It's a funny image that touches the underlying anxiety some firm leaders express about managing and maximizing human resources. When their people get on the elevator at night, there's no guarantee they'll be back the next day. More than... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 24 Sep 2014
  • Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

Now, apparently, we do. The atmosphere's ability to process our exhaust gases, once abundant, is scarce. Scarcity isn't a bad thing. Almost everything is scarce. That's why for almost everything we have systems of property rights to give... View Details
Keywords: by Forest Reinhardt; Energy; Utilities
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

was fair game to chat about. A typical chat might go: Full Stack Engineer: “I’m thinking of moving the ‘Learn More’ button to the bottom right of the home page.” CEO: “Sounds good. What do you think about what that potential customer said... View Details
Keywords: by Julia Austin
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

workers by catching them on technical mistakes and telling them how to do something the right way. "You can see how that would erode the staff's trust in management," Tucker says. "A worker might think, 'Leadership just... View Details
Keywords: by Julia Hanna; Health
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

proactively seek out the doctor . A good manager needs to get more involved in 'preventative medicine .'" Akhil Mehta, before observing similarities, pointed out that " human life is almost never involved in managerial decision... View Details
Keywords: by Jim Heskett
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

There are two myths in defining creativity. One is the genius myth—that creativity is tied to genius. To the contrary, I've found that although some people have extreme levels of talent, everyone with normal human capacities is capable of... View Details
Keywords: Re: Teresa M. Amabile
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

a small sampling of the twenty-three companies pitched: Michele Honomichl GPSLink. The average corporation uses up to ten systems to manage the human resources process in moving its executives and their families both abroad and... View Details
Keywords: by Martha Lagace
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

On February 14, US Airways and American Airlines put their names on a valentine to each other as they announced an $11 billion merger, a union that created the largest airline in the United States. For American, it was one more step in the View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

managerial attention—if that—is focused on the problems of employee capability and motivation. Somewhere between theory and practice, precious human capital is being misused, wasted, or lost. Having studied more than twenty companies in... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
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