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  • All HBS Web  (1,293)
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  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

should get paid?" or say, "I'm having a rough struggle with this and that." There is not the same kind of emotional bond across gender. It's obviously difficult to have tight emotional bonds... View Details
Keywords: by Martha Lagace
  • 26 Nov 2013
  • First Look

First Look: November 26

"get excited"), which lead them to feel more excited, adopt an opportunity mindset (as opposed to a threat mindset), and improve their subsequent performance. These findings suggest the importance of arousal congruency during the View Details
Keywords: Sean Silverthorne
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

to the point where analysts can “fingerprint” particular authors by the probability of how they use connecting words like “the,” “and,” and “that.” More recently, machine learning has moved into the realm of detecting emotion by examining... View Details
Keywords: by Michael Blanding; Information Technology
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

The solution seems obvious. Forgiving medical debt should ease both financial and emotional burdens for the two in five people in the US who carry it. Yet a new comprehensive study that tracked more than 200,000 patients and randomly... View Details
Keywords: by Rachel Layne; Health
  • 25 Oct 2012
  • Research & Ideas

Developing the Global Leader

be intelligent. But they'll also need to have a high level of cultural and emotional intelligence." According to George, additional characteristics of a successful global leader include: An intellectual understanding of the global... View Details
Keywords: by Julia Hanna
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

business." Race is clearly "unfinished business" because of the plethora of conflicting emotions that are unleashed as we approach the taboo (Thomas, 1989). This tension speaks to the importance of this chapter as we... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2003
  • Research & Ideas

AIDS in Africa—What’s the Solution?

illneses take a financial and emotional toll on businesses operating in Africa. "This is not just a disease we're talking about. This is a disease that has the power to destroy economies," said Harvard Business School Professor... View Details
Keywords: by Julie Jette
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

hints of emotion leak out in facial movements—a momentary blush or twitch that might be caught in a couple frames of film but would escape the notice of most untrained observers. Evidence suggests that micro-expressions are there to be... View Details
Keywords: by Michael Wheeler
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

became the marker," Deighton says. These days, marketing mavens realize that social media is best at building emotional bridges with consumers, done by inviting them to be part of the process. And so they are hard at work inventing... View Details
Keywords: by Dina Gerdeman; Advertising
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

companies that rely on employees from around the world to help the firms capitalize on the promise of their global reach and resources. Global teams, however, face significant challenges; physical separation and demographic differences can create social distance, or... View Details
Keywords: Sean Silverthorne
  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

emotions on unrelated decisions (chapter 2), and the consequences of having an (overly) narrow focus when evaluating information and making decisions (chapter 3). Forces from our relationships are factors that characterize our... View Details
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

action, Levy triggered an open, emotional debate, then worked with the participants and their bosses behind the scenes to resolve the differences. At the next staff meeting, he praised the participants' willingness to disagree publicly,... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

medium's effectiveness will derive more from its abundance of selectable information than from its ability to stir viewer emotions. A consumer can now order a new car online, for instance, selecting from a lengthy menu of carefully described options. But motivating an... View Details
Keywords: by Peter K. Jacobs
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

is that literature presents us with characters we care about. We don't necessarily like them all, and in fact some of the most powerful texts present characters who generate strong emotional reactions. We are puzzled, or enraged, or... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 07 Aug 2017
  • Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

what job offers we get, or even when we get news about our applications. Staying physically healthy while I was having a minor emotional meltdown helped feed that need for control. Going for a run or a yoga class also forced me to take a... View Details
Keywords: by Sean Silverthorne; Accounting; Education
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

mainstream press, led to the 2011 book The Progress Principle—a guide for managers who want to provide catalysts for progress among their employees. But the research also revealed a more meta result: Amabile realized the extent to which people volunteer their inner... View Details
Keywords: by Carmen Nobel
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

of assessing ability and reliability," says Chua. "Affective trust is trust that comes from the 'heart.' This type of trust involves considerable emotional investments." To test the relationship between those two types of... View Details
Keywords: by Michael Blanding
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

way to combine the best of both? Yes, if marketers are willing to dig below superficial benefits and attributes to connect products and services to emotions and schemes of thoughts that are almost universally shared among human beings.... View Details
Keywords: by Working Knowledge editors
  • 06 Sep 2016
  • First Look

September 6, 2016

we’ll hire it again. If it does a crummy job, we “fire” it and look for something else to solve the problem. Jobs are multifaceted. They’re never simply about function; they have powerful social and emotional dimensions. And the... View Details
Keywords: Carmen Nobel
  • 18 Oct 2011
  • First Look

First Look: October 18

Abstract Across eight experiments, we describe the influence of anxiety on advice seeking and advice taking. We find that anxious individuals are more likely to seek and rely on advice than are those in a neutral emotional state... View Details
Keywords: Sean Silverthorne
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