Publications

12 PM – 1:30 PM EST, 07 Dec 2023
Webinars: Career

Considering Retirement

"So you're actually thinking about retiring?!" Retirement can inspire not only excitement for new possibilities, but also fear for the future. How can you keep the parts of work you love but enjoy more balance in your life? What work will you do? How will this... View Details

March, 2023
Article

Academic Entrepreneurship: Entrepreneurial Advisors and Their Advisees' Outcomes

By: Maria P. Roche

The transfer of complex knowledge and skills is difficult, often requiring intensive interaction and extensive periods of co-working between a mentor and mentee, which is particularly true in apprenticeship-like settings and on-the-job training. This paper studies a... View Details

Keywords: Entrepreneurship; Higher Education; Training; Personal Development and Career; Knowledge Dissemination

19 Jun 2023
Blog Post

The Road to Impact

When he turned 50, David Offensend (MBA 1977) decided to make a change. He’d had a successful career in finance, but ever since his undergraduate days of studying public and international affairs at Princeton, Offensend planned that, one... View Details

10 May 2015
Blog Post

Brand Strategist Turns Entrepreneur

Becoming an entrepreneur wasn’t part of Desiree Stolar’s plan. A brand strategy and market research consultant, Desiree (MBA 2015) expected to hone her skills at HBS and then return to the field she loved. That all changed when her... View Details

12 Dec 2023
Book

HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well

mobilize organizational change quickly, untangle digital strategy, and reflect on socially responsible leadership. Take a look back at some of the books by Harvard Business School faculty members that hit the market this year: Economic... View Details

Keywords: by Danielle Kost

May 1994 (Revised January 1995)
Case

Warner Cable (A) and (B) (Condensed)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details

Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts

Profile

Laura Mackay

Why was earning your MBA at Harvard Business School important to you? I had gotten to a point in my professional career where I was in leadership positions, yet did not have the capabilities I needed to be an effective leader. Having... View Details

Keywords: Health Care; Technology

23 Jan 2024
Research & Ideas

How to Keep Employees Productive: Support Caregivers

proper return-on-investment analysis can it understand the extent of the caregiving challenges facing their workforce,” Fuller warns. How COVID-19 changed the caregiving landscape For years, caregiving wasn’t discussed on the job. Taking... View Details

Keywords: by Kara Baskin

Teaching Interest

Digital Marketing Strategy

By: John A. Deighton

When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details

Web

Resumes & Cover Letters - Alumni

Careers Resumes & Cover Letters Careers Resumes & Cover Letters Your resume and cover letter are opportunities to market yourself to potential employers. This page offers resources to help you stand out in a... View Details

Program

Strategy: Building and Sustaining Competitive Advantage

geography Distinguish between short-run gains and lasting competitive advantage Adapt your strategy to market shifts and your organization's changing ambitions Transform ideas into successful action plans Know when to initiate a strategy... View Details

August 2015 (Revised June 2019)
Case

Shonda Rhimes' ShondaLand

By: Anita Elberse and Henry McGee

In January 2015, superstar television creator Shonda Rhimes, whose production company ShondaLand dominates American television's most competitive and lucrative night with three shows in primetime on network ABC's Thursday night, is plotting the future. One challenge... View Details

Keywords: Entertainment; Television; Broadcasting; Creative Industries; Television Industry; Product Portfolio Management; Superstar; Talent Management; Television Entertainment; Media; Creativity; Marketing; Talent and Talent Management; Personal Development and Career; Media and Broadcasting Industry; United States

02 Apr 2024
What Do You Think?

What's Enough to Make Us Happy?

The result is measured in terms of outcomes that may be more or less than we expected, just as customer satisfaction is measured in terms of whether our expectations were met or exceeded. But how many of us take time out periodically to map out our View Details

Keywords: by James Heskett

January 1989 (Revised February 1993)
Case

Warner Cable (A)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details

Keywords: Organizational Change and Adaptation; Management Style; Human Resources; Telecommunications Industry; Massachusetts

Program

Managing Turbulence

career decisions Who Should Attend Senior vice presidents and senior executives one to two levels from the C-suite at well-established organizations and startups of any size in any industry. Future-focused executives who are responsible... View Details

25 Feb 2019
Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

abilities, likely from a very young age,” Coffman says. “Until we can change these stereotypes, it’s essential to think about how we can better inoculate individuals from biases induced by stereotypes, helping people to pursue fulfilling... View Details

Keywords: by Dina Gerdeman

May 2025
Case

The Micro-Family Office: Aamir Rehman

By: Lauren Cohen and Sophia Pan

With a successful career and strong academic credentials, Aamir Rehman sought to design a life grounded in autonomy. For him, this meant serving on boards, continuing his professorship, and ensuring a secure and comfortable life for his family. While he didn’t possess... View Details