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07 Feb 2012
First Look

First Look: February 7

has been divided by both worldview and practice. Why, in the face of the common challenge of dependence on imported Russian gas, have national reactions to such vulnerability varied so dramatically across the continent? And why have a... View Details

Keywords: Sean Silverthorne

March–April 2024
Article

Retailers and Health Systems Can Improve Care Together

By: Robert S. Huckman, Vivian S. Lee and Bradley R Staats

Health systems are struggling to address the many shortcomings of health care delivery: rapidly growing costs, inconsistent quality, and inadequate and unequal access to primary and other types of care. However, if retailers and health systems were to form strong... View Details

Keywords: Health Care; Retail; Retailers; Consumer; Health Care and Treatment; Value; Consumer Behavior; Business Model; Partners and Partnerships; Health Industry; Retail Industry; United States

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13 Nov 2012
First Look

First Look: November 13

on Balanced Scorecard Commentaries Author:Robert S. Kaplan Publication:Journal of Accounting & Organizational Change 8, no. 4 (2012) Abstract This paper provides the author's insights about five papers... View Details

Keywords: Sean Silverthorne

24 Feb 2009
First Look

First Look: February 24, 2009

market-type dispersion by decentralizing operations from headquarters to their stores, and, to a weaker extent, by providing higher variable pay to their store managers. Placing the Normative Logics of... View Details

Keywords: Martha Lagace

2019
Working Paper

The Creative Consulting Company

By: Robert S. Kaplan, Richard Nolan and David P. Norton

During the past 50 years, several consulting companies introduced important new ideas that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management... View Details

Keywords: Management; Theory; Practice; Performance Improvement; Innovation and Management; Consulting Industry

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03 May 2011
First Look

First Look: May 3

proposition. It aims to explore effective curricular and programmatic responses as opportunities for MBA programs to innovate. The paper also aims to call for collective action across the business school field to effectively address these challenges. The Hollow Science... View Details

Keywords: Sean Silverthorne

February 1984 (Revised February 1986)
Case

E.I. du Pont de Nemours & Co.: Titanium Dioxide

By: W. Carl Kester, Robert R. Glauber, David W. Mullins Jr. and Stacy S. Dick

Disequilibrium in the $350 million TiO2 market has prompted Du Pont's Pigments Department to develop two strategies for competing in this market in the future. The growth strategy has a smaller internal rate of return than the alternative strategy due to large capital... View Details

Keywords: Forecasting and Prediction; Cash Flow; Investment Return; Growth and Development Strategy; Strategic Planning; Projects; Chemical Industry

Educators

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05 Apr 2011
First Look

First Look: April 5

this case:http://cb.hbsp.harvard.edu/cb/product/711486-PDF-ENG Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard Robert S. Kaplan and Ricardo Reisen de... View Details

Keywords: Sean Silverthorne

19 Dec 2006
First Look

First Look: December 19, 2006

low (-0.16 and 0.006) and decrease over time as network effects become increasingly important. Download working paper: http://www.hbs.edu/research/pdf/07-035.pdf The Demise of Cost and Profit Centers Author:Robert S. View Details

Keywords: Sean Silverthorne

February 8, 2022
Article

Time-Driven Activity-Based Cost Comparison of Treating Five Acute, Low-Severity Conditions

By: Alan Yang, Andy Hung-Yi Lee, Joseph W. Kopp, Katherine D. Rose, Adam M. Licurse, Philip D. Anderson and Robert S. Kaplan

In 2017, patients made 145 million visits to emergency departments (EDs), generating $76.3 billion in charges. About a third of ED visits, however, were for conditions that were treatable in lower-resourced settings. We used time-driven activity-based costing (TDABC)... View Details

Keywords: Time-Driven ABC; Health Care Costs; Activity Based Costing and Management; Health Care and Treatment

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20 Mar 2018
First Look

First Look at New Research and Ideas, March 20, 2018

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54267 February 6, 2018 Harvard Business Review What Could Amazon's Approach to Health Care Look Like? By: Huckman, Robert S. Abstract—No abstract... View Details

Keywords: Sean Silverthorne

January–February 1988
Article

One Cost System Isn't Enough

Keywords: Cost; System

1990
Book

Measures for Manufacturing Excellence

Keywords: Manufacturing Industry

1988
Chapter

Originality in Management Accounting Systems: Field Studies of the Processes

Keywords: Accounting; Innovation and Management

Article

Yesterday's Accounting Undermines Production

Keywords: Accounting; Production

1979
Chapter

A Comparison of Rates of Return to Social Security Retirees under Wage and Price Indexing

Keywords: Retirement; Investment Return; Wages; Price; United States

December 1998 (Revised February 1999)
Case

City of Charlotte (A)