Publications

Keywords: Information Technology; Health Care and Treatment; Health Industry

2005
Other Unpublished Work

The Firm Specificity of Individual Performance: Evidence from Cardiac Surgery

Keywords: Performance; Health Care and Treatment

08 Jun 2010
First Look

First Look: June 8

Epstein, and Kristi Yuthas Publication:In Scaling Social Impact: New Thinking, edited by Paul Bloom and Edward Skloot. Palgrave Macmillan, forthcoming An abstract is unavailable at this time. Order this Book:... View Details

Keywords: Martha Lagace

January 28, 2021
Other Article

Lessons from the U.S.'s Rocky Vaccine Rollout

By: Robert S. Huckman and Bradley R. Staats

The rocky rollout of the COVID-19 vaccines is emblematic of many of the problems with the U.S. health care system. The United States is blessed with highly trained, excellent, and compassionate care providers and terrific research and development that has led to novel... View Details

Keywords: Health Care; COVID-19; Vaccines; Operations Improvement; Health Pandemics; Health Care and Treatment; Service Delivery; Operations; Performance Improvement; Health; Health Industry; United States

Article

Why Apps for Managing Chronic Disease Haven't Been Widely Used, and How to Fix It

By: Robert S. Huckman and Ariel Dora Stern

Keywords: Health Care; Digital Health; Chronic Disease; App; Health Information Technology; Information Technology; Health Industry; United States

August 2017
Supplement

CareMore Health System (B)

By: Robert S. Huckman and Brian W. Powers

This supplement to “CareMore Health System (A)” discusses the company's early experience introducing its managed Medicaid model in the Des Moines, Iowa, market. It also provides an update on the Memphis program discussed in the (A) case. View Details

Keywords: Health Care Delivery; Health Insurance; Medicare; Medicaid; Managed Care; Extensivist; Social Determinants Of Health; Health Care and Treatment; Insurance; Business Model; Growth and Development Strategy; Health Industry; United States

Purchase

2010
Mimeo

Fight or Flight? The Threat of Specialty Competition and the Service Offerings of General Hospitals

By: Robert S. Huckman and Jonathan T. Kolstad

2008
Working Paper

Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

By: Robert S. Huckman and Bradley R. Staats

Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details

Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India

2005
Working Paper

Does Focus Improve Operational Performance? Lessons from the Management of Clinical Trials

By: Robert S. Huckman and Darren E. Zinner

15 Nov 2011
First Look

First Look: November 15

institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/611015-PDF-ENG GoodGuide George Serafeim, Robert G. Eccles, and Tiffany A. ClayHarvard Business School Case 112-031... View Details

Keywords: Sean Silverthorne

November 14, 2013
Article

Public Reporting, Consumerism, and Patient Empowerment

By: Robert S. Huckman and Mark A. Kelley M.D.

October 5, 2017
Article

Making Patients and Doctors Happier—The Potential of Patient-Reported Outcomes

By: Lisa Rotenstein, Robert S. Huckman and Neil Wagle

Keywords: Health Care; Outcomes Measurement; Outcomes Reporting; Quality; Health Industry

Article

A Simple Way to Measure Health Care Outcomes

By: John Schupbach, Amitabh Chandra and Robert S. Huckman

Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick

Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details

Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations

September 2009 (Revised April 2010)
Teaching Note

Brigham and Women's Hospital: Shapiro Cardiovascular Center (TN)

By: Robert S. Huckman and Michael E. Porter

Teaching Note for 608-175. View Details

Keywords: Health; Non-Governmental Organizations; Health Industry

Purchase

April 2000 (Revised July 2001)
Case

Oxford Health Plans (B): Crisis Strikes

By: Robert S. Huckman and Jody H. Gittell

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

Keywords: Crisis Management; Health Care and Treatment; Health Industry; United States

2003
Working Paper

The Effect of Organizational Context on Individual Performance: Evidence from Cardiac Surgery

2002
Other Unpublished Work

The Effect of Organizational Context on Individual Performance: Evidence from Cardiac Surgery

Keywords: Organizations; Performance; Health Care and Treatment