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  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

department stores will once again redefine themselves." David Overton, vice president and director of strategic planning and research for JC Penney, said, "Our biggest competitors are no longer the other department stores."... View Details
Keywords: by Julie Jette; Retail

    Robert H. Hayes

    Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from... View Details
    • 29 Jan 2013
    • Research & Ideas

    Creating the Perfect Super Bowl Ad

    entertainment in advertising. In 1963, British advertising pioneer David Ogilvy, in his book Confessions of an Advertising Man, argued that ads should be all business, selling products by informing consumers... View Details
    Keywords: by Kim Girard; Advertising; Media & Broadcasting
    • News

    U.S. should ditch 'outdated' oil export ban

    • 14 May 2013
    • First Look

    First Look: May 14

    of investing at home than those where external managers are involved. At the same time, SWFs with external managers tend to invest in lower P/E industries, which see an increase in the P/E ratios in the year after the investment. By way... View Details
    Keywords: Sean Silverthorne
    • 01 Oct 2009
    • What Do You Think?

    Can the “Masks of Command” Coexist with Authentic Leadership?

    leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and... View Details
    Keywords: by Jim Heskett
    • 21 Aug 2012
    • News

    Apple Reaches Record U.S. Market Value on IPhone Optimism

    • 18 May 2015
    • Research & Ideas

    Advertisers Get Serious About Playing With Their Brands

    far. Boston Red Sox baseball player David Ortiz took a selfie with President Obama, which seemed playful at first until it was later revealed that he had done so on behalf of Samsung cameras. Some fans are not amused when the "soft edge... View Details
    Keywords: by Dina Gerdeman; Advertising
    • 03 Dec 2011
    • News

    The taxpayers' burden

    • 10 Sep 2001
    • What Do You Think?

    Do MBAs Need More Street Smarts?

    Summing Up Summing up the unusually large number of responses to the piece on street smarts, the consensus is that they represent skills taught by experience, role models, and experiential learning techniques such as case analysis and... View Details
    Keywords: by James Heskett
    • December 2014 (Revised April 2015)
    • Case

    Apple, Einhorn, and iPrefs

    By: Carliss Y. Baldwin, Hanoch Feit, Edward A. Minasian and Brandon Van Buren
    In March 2013, Apple Computer has a very large cash balance, and is under pressure to return cash to shareholders. Hedge fund manager David Einhorn thinks Apple can "unlock value" by issuing perpetual preferred stock, dubbed iPrefs. Henry Blodget, CEO of Business... View Details
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    • 11 Oct 2006
    • What Do You Think?

    How Do We Respond to the “Dependency Ratio” Dilemma?

    trends, and economic growth rates. But in business, it is also influenced strongly by the cost of retirees, which in turn is determined in large part by the outcomes of negotiations between management and... View Details
    Keywords: by Jim Heskett
    • 24 Jul 2019
    • Lessons from the Classroom

    Can These Business Students Motivate Londoners to Do the Right Thing?

    out a new letter with an extra line, letting people know that their neighbors were ponying up, implying that they should, too: “We are writing to inform you that we have still not received your tax payment. By now, nine out of 10 people... View Details
    Keywords: by Dina Gerdeman
    • 07 Jan 2015
    • Research & Ideas

    The Quest for Better Layoffs

    A few years ago, Sandra J. Sucher received worried emails from two MBA students in her first-year Leadership and Corporate Accountability (LCA) class at Harvard Business School. Elana Green (now Elana Silver) and David Rosales (both HBS... View Details
    Keywords: by Carmen Nobel; Manufacturing
    • 21 Mar 2004
    • Research & Ideas

    Loyalty: Don’t Give Away the Store

    written by Lal with HBS colleague David Bell, was published in Quantitative Marketing and Economics last June. Lal discusses his findings with Manda Salls. Salls: Frequent shopper programs have become part... View Details
    Keywords: by Manda Salls; Consumer Products; Retail
    • 07 Apr 2003
    • Research & Ideas

    XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

    product line within Xerox. He had the support of Xerox's chief executive officer, David Kearns, for establishing the new internal structure. This structure would work much like an internal venture capital firm. Xerox would exploit Adams's... View Details
    Keywords: by Henry Chesbrough
    • 10 Jul 2000
    • Research & Ideas

    IT Links for Boundaryless Companies

    David Upton's Alumni Conference report on the state of information technology for business-to-business began with a lesson in technology history because, said the HBS professor, "understanding doesn't come easy without an... View Details
    Keywords: by Kenneth Liss
    • February 1985 (Revised July 1993)
    • Case

    Puritan Drug Co.

    David Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of a case by R.Z. Sorenson. View Details
    Keywords: Salesforce Management; Conflict and Resolution; Beauty and Cosmetics Industry; Retail Industry; Pharmaceutical Industry
    Related
    • 31 Jan 2011
    • News

    Top 100 Thought Leaders in Trustworthy Business Behavior

    • 13 Dec 2006
    • Research & Ideas

    Improving Public Health for the Poor

    Microfinance—essentially small loans that help impoverished individuals create jobs, small businesses, and stronger communities—may offer a window on new methods for widening access to healthcare for the poor. Led by Harvard Business... View Details
    Keywords: by Martha Lagace; Health