Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (18,212) Arrow Down
Filter Results: (18,212) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (18,212)
    • People  (94)
    • News  (6,669)
    • Research  (6,890)
    • Events  (89)
    • Multimedia  (509)
  • Faculty Publications  (4,136)

Show Results For

  • All HBS Web  (18,212)
    • People  (94)
    • News  (6,669)
    • Research  (6,890)
    • Events  (89)
    • Multimedia  (509)
  • Faculty Publications  (4,136)
← Page 27 of 18,212 Results →
  • 06 Sep 2021
  • News

How to Make Sure Your New Work Policies Don’t Make People Want to Leave

  • 12 PM – 1 PM EDT, 21 Apr 2020
  • Webinars: Career

The Future of Project Work

In light of the COVID-19 crisis, it is clear that the world around us and our work lives are changing dramatically. This fundamental shift is bringing not only challenges but also the opportunity for new ways to work as well -- including meaningful project work. Join... View Details
  • October 1989
  • Case

Federal Express: The Money Back Guarantee (A)

Discusses a large overnight express company, which guarantees its service, and which has created a major headache for one of its customers. The problem exposes deficiencies in its service and in the guarantee it has advertised heavily. A formal complaint is made to the... View Details
Keywords: Service Delivery; Crisis Management; Service Industry; Shipping Industry
Citation
Educators
Purchase
Related
Hart, Christopher. "Federal Express: The Money Back Guarantee (A)." Harvard Business School Case 690-004, October 1989.
  • 24 Sep 2015
  • News

Global Teams That Work

  • 27 Nov 2020
  • News

Here's why you still need a work commute, and how to create one while working from home

  • July–August 2020
  • Article

Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work

By: Brad Bitterly and Alison Wood Brooks
Humor is widely considered essential in personal relationships, but in leaders, it’s seen as an ancillary behavior. Though some leaders use humor instinctively, many more could wield it purposefully. Humor helps build interpersonal trust and high-­quality work... View Details
Keywords: Managing People; Humor; Leadership; Relationships
Citation
Find at Harvard
Read Now
Related
Bitterly, Brad, and Alison Wood Brooks. "Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work." Harvard Business Review 98, no. 4 (July–August 2020): 96–103.
  • 31 Jul 2014
  • News

Grocery Chain Workers Want Their CEO Back

  • Research Summary

Managing Multiple Identities at Work

By: Lakshmi Ramarajan
Peoples’ work identities, which are often a deep source of meaning for them, may conflict with or complement cultural, familial, or personal identities they value. A central focus of Professor Ramarajan’s work is understanding, on the individual level, how these... View Details
  • 02 Jun 2021
  • News

Four Tips To Help Create A Culture Of Authentic Appreciation At Work

  • 08 Mar 2024
  • News

Islamophobia and Anti-Arabism Working Group Q+A

  • 17 Jun 2015
  • News

Why Democrats should back Obama on TPP

  • 25 Sep 2020
  • News

Disruption of Work Relationships Adds to Mental-Health Concerns During Pandemic

  • 14 May 2012
  • News

Clayton Christensen On How To Find Work That You Love

  • September 2020 (Revised July 2022)
  • Case

Tulsa Remote: Moving Talent to Middle America

By: Prithwiraj (Raj) Choudhury, Emma Salomon and Brittany Logan
Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma—and was willing to put its money where its mouth was, offering $10,000 and a range of wraparound services for its program participants. After a successful pilot year, which... View Details
Keywords: Remote Work; Relocation; COVID-19 Pandemic; Community; Employment; Internet and the Web; Geographic Location; Programs; Employees; Diversity; Recruitment; Oklahoma; Tulsa
Citation
Educators
Purchase
Related
Choudhury, Prithwiraj (Raj), Emma Salomon, and Brittany Logan. "Tulsa Remote: Moving Talent to Middle America." Harvard Business School Case 621-048, September 2020. (Revised July 2022.)
  • 2018
  • Book

Rebel Talent: Why It Pays to Break the Rules at Work and Life

By: F. Gino
The world’s best chef.
An airline captain who brought his flight to safety in a daring water landing.
A magician known for his sensational escape acts.
A computer scientist who founded a world-renowned animation studio.
What do all of these... View Details
Keywords: Talent and Talent Management; Personal Characteristics; Success; Behavior
Citation
Find at Harvard
Purchase
Related
Gino, F. Rebel Talent: Why It Pays to Break the Rules at Work and Life. New York: Dey Street Books, 2018.
  • November 2011
  • Article

Social Strategies That Work

By: Mikolaj Jan Piskorski
Although most companies have collected lots of friends and followers on social platforms such as Facebook, few have succeeded in generating profits there. That's because they merely port their digital strategies into social environments by broadcasting their commercial... View Details
Keywords: Social Platforms; Social Strategies; Social and Collaborative Networks; Customers; Relationships; Business Strategy; Profit
Citation
Find at Harvard
Purchase
Related
Piskorski, Mikolaj Jan. "Social Strategies That Work." Harvard Business Review 89, no. 11 (November 2011): 116–122.
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

Most companies fail. It's an unsettling fact for bright-eyed entrepreneurs, but old news to start-up veterans. But here's the good news: Experienced entrepreneurs know that running a company that eventually fails can actually help a... View Details
Keywords: by Carmen Nobel
  • 2022
  • Working Paper

Politics at Work

By: Emanuele Colonnelli, Valdemar Pinho Neto and Edoardo Teso
We study how individual political views shape firm behavior and labor market outcomes. Using new micro-data on the political affiliation of business owners and private-sector workers in Brazil over the 2002–2019 period, we first document the presence of political... View Details
Keywords: Private Sector; Employees; Prejudice and Bias; Brazil
Citation
Read Now
Related
Colonnelli, Emanuele, Valdemar Pinho Neto, and Edoardo Teso. "Politics at Work." Working Paper, December 2022.
  • 30 Jul 2023
  • News

How to Feel Happier at Work When You Have the Urge to Quit

  • 05 Oct 2015
  • Video

Doing Extraordinary Work

  • ←
  • 27
  • 28
  • …
  • 910
  • 911
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.