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Show Results For
- All HBS Web
(616)
- People (1)
- News (153)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (260)
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
infrequently in the category. Consider the impact of frequent flyer programs for families that travel mostly for vacation. It might take them more than a year to accumulate enough miles to get a free airline ticket. Would a frequent flyer... View Details
- 07 Jul 2010
- First Look
First Look: July 7
changed the rules of the game globally for an entire industry by offering both differentiated and low-price service. The focus of the case is on whether Southwest Airlines should buy gates and slots to initiate service to New York's... View Details
Keywords: Martha Lagace
- Web
Energy & Environment Club’s Icelandic Adventure! - Blog - Business & Environment
Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details
- 06 Jul 2015
- News
Lights! Camera... Market!
when consumers got the chips right after seeing the film. That was really neat. It wasn’t really replicable on a larger scale, but certainly with this focused film festival audience it was very effective.” Terra also tapped its longstanding partnership with View Details
- 01 Dec 2006
- News
Forestalling Terror
case exciting to teach. By 1999, as described in Part C, Ryanair is the most profitable airline in the world. I like this case series because you get to see success and failure side by side in one industry and in one company. It’s a case... View Details
- 29 Aug 2018
- News
The Value of Valleys
I did. Frank Lorenzo, class of 63'. As a CEO of continental airlines, and before that Texas International Airlines, we faced airline deregulation, which was of course very tough thing since we had been in a regulated business where we had... View Details
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
people? One possible answer came this past week when the airline revealed that the pilot, Andreas Lubitz, had previously suffered from deep depression. Debates began about how Lubitz's mental health played into the tragedy, what treatment... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309090 Lan Airlines in 2008: Connecting the World to Latin America Harvard Business School Case 709-410 Lan Airlines operates three distinct... View Details
Keywords: Martha Lagace
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
story, and that makes the case exciting to teach. By 1999, as described in Part C, Ryanair is the most profitable airline in the world. I like this case series because you get to see success and failure side by side in one industry and in... View Details
- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
due to the fact that US OSHA hasn’t developed standards to govern these issues. [US President Joseph] Biden has just tasked OSHA with doing just this, and the Centers for Disease Control and Prevention (CDC) is also now finally working on standards for domestic View Details
- 01 Jun 2002
- News
Pursuing the Ultimate Deal
even as he arranges to receive a shipment of weapons from Iran. (“Arafat has to sign off on everything, down to airline tickets,” Ross said. “There is no way he did not know about the Karine A,” the ship that was seized in January... View Details
- 01 Oct 2002
- News
Books
Great Performances, J. Richard Hackman uses examples ranging from orchestras to airline cockpit crews to prove that it's not a leader's management style that determines performance, but how well a leader designs and supports a team so... View Details
- 21 Feb 2012
- First Look
First Look: Feb. 21
April 2010, the eruption of a volcano wreaked havoc in the airline industry and placed Aer Arann on the brink of liquidation. For founder, sole owner, and chairman, Padraig O'Ceidigh, the airline has been a... View Details
Keywords: Sean Silverthorne
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
crash at a major U.S. airline that has never suffered an accident-related passenger fatality. Executives were assigned to "battle stations." A command post was established. Along with the CEO, teams were designated to be flown... View Details
Keywords: by James Heskett
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
to ‘Dr. Famous,’ who was booked for 17 weeks out, while brand-new doctors only had 30 percent of their schedules filled.” Inspired by the efficiency that companies like Travelocity brought to the airline industry, Gardner created Kyruus... View Details
Keywords: Susan Young
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
Summit attendees worked on identifying "bottlenecks and pain points" while devising potential solutions to the country's infrastructure woes. Many of the problems have a direct impact on business. For example, airline flight... View Details
- 18 Jun 2013
- First Look
First Look: June 18
http://hbr.org/search/913041-PDF-ENG Harvard Business School Case 913-034 Distribution at American Airlines (C) Presents 2011-2012 updates to American's distribution strategy including new challenges and disputes. Purchase this case:... View Details
Keywords: Anna Secino
- 01 Sep 2009
- News
Read All About It!
as $180. A blue-ribbon ship such as the Cunard Line’s Queen Elizabeth will cost at least $197 for tourist and a minimum of $395 for first-class, according to current published rates. The gains that the airlines have made since they began... View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health... View Details
Keywords: by Hise Gibson and Anita Lynch
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
David Collis Thomas Henry Carroll Ford Foundation Adjunct Professor of Business Administration The joke used to be that you could only make a million dollars in the airline industry if you started with a hundred million dollars. With the... View Details