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23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

identified several important customers, however, who actually preferred suppliers capable of establishing a long-term relationship based on value added, rather than offering the lowest price on individual projects. Rockwater decided to... View Details

Keywords: by Robert S. Kaplan & David P. Norton

17 Jul 2012
First Look

First Look: July 17

and civil aviation authorities might undertake over time horizons of months to years as well as tactical measures that may be adopted on a daily basis in response to dynamic, "real time" developments like poor weather or... View Details

Keywords: Sean Silverthorne