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  • Article

Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later

By: Mary Benner and Michael Tushman
This paper reflects on Benner and Tushman (2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the... View Details
Keywords: Organizations; Innovation and Invention; Performance Productivity; Innovation and Management
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  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

monetized. At minimum, I can tell you that we are going to need new business models, and the integration of generative AI is going to transform how we monetize software and the business model. Rand: How so?... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

freeze up.” David Wittenburg, from his vantage point as a “former numismatist,” suggested that such currencies “arise in times of need (e.g., tokens when official currency is scarce) and they disappear when... View Details
Keywords: by James L. Heskett; Financial Services
  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

best advice: manage your own emotions first so that you can help your family with theirs. The goal is not to eliminate problems, but to control how we react to them when they inevitably arise. The authors remind even the busiest people to... View Details
Keywords: by Avery Forman
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

outcomes, the IPU needs to have a focus on costs of care delivery and needs to regularly review the costs of the processes of care being utilized. This is best accomplished by... View Details
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

didn't leave the house for 322 days. But I have a big yard. So, I can walk around a lot. So. And during that time I was looking for ways to inspire and fortify myself. View Details
Keywords: by HBS Staff
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

May 2017 Journal of Financial Economics The Value of Trading Relations in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading... View Details
Keywords: Sean Silverthorne
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

on-premises businesses have implemented pre-booking to control customer flow. They use temperature-detection technologies, wearables, and apps to identify customers in near real-time who are at high risk of... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

lower price points. Q: What products from emerging markets could cross over to the West? Palepu: With the economy in the West coming under more financial stress—incomes stagnating, entitlement costs rising, governments facing deficits,... View Details
Keywords: by Martha Lagace
  • December 1989 (Revised April 1997)
  • Case

Destin Brass Products Co.

By: William J. Bruns Jr.
A specialized manufacturer of brass valves, pumps, and flow controllers is troubled by competitive pricing in pumps and higher than expected margins for flow controllers. Managers suspect that cost accounting and cost allocations to products may be to blame. Two... View Details
Keywords: Cost Accounting; Activity Based Costing and Management; Five Forces Framework; Customer Value and Value Chain; Competition; Business Strategy; Design; Inflation and Deflation; Asset Pricing; Governance Controls; Manufacturing Industry
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  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

structure with management and ownership formally represented in different organs. In the case of La Nación, the newspaper is owned by a corporation (La Nación S.A.), but the Saguier family, descending from its founder, View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • October 10, 2019
  • Article

The Case for the Public Option Over Medicare for All

By: Regina E. Herzlinger and Richard Boxer
How can the United States better control its health care costs and quality and still achieve universal coverage? The strongest choice is not Medicare for All, which would eliminate private insurance; it’s the public option, which would allow people to choose from... View Details
Keywords: Universal Health Coverage; Public Option; Medicare; Health Care and Treatment; Insurance; Cost Management; Quality; United States
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  • 02 Mar 2023
  • Blog Post

Women, Work, and the "M" Word

international development, big tech at Google, government service in the Obama administration, and on the founding team of the healthcare startup Cityblock Health, I watched fertility and pregnancy companies... View Details
  • 18 May 2016
  • Working Paper Summaries

The Impact of Mass Shootings on Gun Policy

Keywords: by Michael Luca, Deepak Malhotra, and Christopher Poliquin; Entertainment & Recreation
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

management problems in the world. Controlling and reducing costs is difficult in any industry, but even more so in larger and more complex... View Details
Keywords: by J. Ronald Fox; Service
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

wealth—in excess of $8 million (Study 1) and $10 million (Study 2)—are wealthier millionaires happier than millionaires with lower levels of wealth, though these differences are modest in magnitude. Second, View Details
Keywords: Sean Silverthorne
  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

lengthier times to payment. Once IT systems can support bundled reimbursement, sending a single bill and processing a single claim will dramatically reduce the administrative View Details
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

awareness of cybersecurity issues. Combined with the ability to block ads, the growing costs of acquiring customers online, the experience of “Zoombombing,” and controls on... View Details
Keywords: by Frank V. Cespedes
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

level regulating against outsourcing, controlling borders to discourage labor migration, or training for "quality"—including attitude and skills as well as other attributes? What do you think?... View Details
Keywords: by by Jim Heskett
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

selective increases in capacity, new approaches to managing consumption, and increased merger and acquisition activity, with attendant realization of synergies and lower View Details
Keywords: by James Heskett