Publications

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

in as personal and amiable a way as possible, asks 10,000 customers to close their accounts every month. It's important to point out that this is out of a current base of about... View Details

Keywords: by Sean Silverthorne

11 Feb 2009
Working Paper Summaries

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

Keywords: by Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky & Max H. Bazerman

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

managers an opportunity to ensure that what they reveal will not only help customers make better decisions, but reflect favorably on the organization. Trust will arise from transparency if it reveals the... View Details

Keywords: by Danielle Kost

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

distribution of recipients across different groups by age, race, diagnosis, and blood type. "This gives policymakers the ability to focus on what's important and... View Details

Keywords: by Dennis Fisher; Health

17 Aug 2011
Research & Ideas

Protecting against the Pirates of Bollywood

protect their intellectual property rights—one of the most important growth drivers in the US economy—in developing markets. View Details

Keywords: by Kim Girard; Motion Pictures & Video

2012
Book

Commentaries and Cases on the Law of Business Organization

By: William T. Allen, Reinier Kraakman and Guhan Subramanian

This fourth edition is completely updated throughout. It now includes excerpts from important recent cases such as "Air Products v. Airgas" and "In re CNX Gas" and provides commentary on current developments, such as "Say on Pay," proxy access and the Dodd-Frank Act of... View Details

Keywords: Business Organization; Laws and Statutes; Lawsuits and Litigation

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December 2021
Article

Three Paradoxes of Climate Truth for the Anthropocene Social Scientist

By: P. Devereaux Jennings and Andrew J. Hoffman

Climate change has been one of the most contested truths for the past two decades. Many social scientists within the academy and this volume have spent years discerning the nature of this truth and articulating its importance for business, organizations, and society.... View Details

Keywords: Climate Change; Knowledge Sharing

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07 Sep 2016
Working Paper Summaries

Decision-Making by Precedent and the Founding of American Honda (1948–1974)

Keywords: by Ramon Casadesus-Masanell and John Heilbron; Auto

July 2014
Article

Smart Money? The Effect of Education on Financial Outcomes

By: Shawn A. Cole, Anna Paulson and Gauri Kartini Shastry

Household financial decisions are important for household welfare, economic growth and financial stability. Yet, our understanding of the determinants of financial decision-making is limited. Exploiting exogenous variation in state compulsory schooling laws in both... View Details

Keywords: Personal Finance; Investment; Decisions; Behavior; Financial Condition

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

thoughts plays an important role in this process of teaching himself. The act of writing contributes an important... View Details

Keywords: by Sean Silverthorne; Computer

2016
Report

Problems Unsolved and a Nation Divided: The State of U.S. Competitiveness 2016

By: Michael E. Porter, Jan Rivkin, Mihir Desai and Manjari Raman

In this report, the authors synthesize their views on U.S. competitiveness and unveil the findings of the 2016 HBS surveys on U.S. competitiveness. Specifically, the report documents the faltering performance of the U.S. economy and the erosion of America’s business... View Details

Keywords: U.S. Competitiveness; Competitive Strategy; Macroeconomics; Government and Politics; United States

Article

Work Group Rituals Enhance the Meaning of Work

By: Tami Kim, Ovul Sezer, Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton

The many benefits of finding meaning in work suggest the importance of identifying activities that increase job meaningfulness. The current paper identifies one such activity: engaging in rituals with workgroups. Five studies (N = 1,099) provide evidence that... View Details

Keywords: Groups; Meaningfulness; Task Meaning; Ritual; Teams; Organizational Citizenship; Groups and Teams; Behavior; Familiarity

2010
Mimeo

An Analysis of the Impact of 'Substantially Heightened' Capital Requirements on Large Financial Institutions

By: Anil Kashyap, Jeremy C. Stein and Samuel G. Hanson

We examine the impact of "substantially heightened" capital requirements on large financial institutions, and on their customers. Our analysis yields three main conclusions. First, the frictions associated with raising new external equity finance are likely to be... View Details

Keywords: Financial Institutions; Governing Rules, Regulations, and Reforms; Capital; Equity; Financing and Loans; Credit

2014
Working Paper

Making the Numbers? 'Short Termism' & the Puzzle of Only Occasional Disaster

By: Hazhir Rahmandad, Nelson P. Repenning and Rebecca Henderson

Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"―delivering quarterly earnings at the expense of longer term investments―makes it difficult for firms to make the investments necessary to build competitive... View Details

Keywords: Earnings Management; Competitive Advantage

2010
Working Paper

Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster

By: Nelson P. Repenning and Rebecca Henderson

Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details

Keywords: Investment; Performance Improvement; Competitive Advantage; Earnings Management; Management Practices and Processes; Revenue; Quality; Competency and Skills; Motivation and Incentives; Auto Industry; United States

April 2011
Article

Private Equity and Long-Run Investment: The Case of Innovation

By: Josh Lerner, Morten Sorensen and Per Stromberg

A long-standing controversy is whether LBOs relieve managers from short-term pressures of dispersed shareholders, or whether LBO funds themselves are driven by short-term profit motives and sacrifice long-term growth to boost short-term performance. We investigate 495... View Details

Keywords: Patents; Private Equity; Leveraged Buyouts; Investment; Innovation and Invention

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September 2012
Article

The Relationship Between Economic Preferences and Psychological Personality Measures

By: Anke Becker, Thomas Deckers, Thomas Dohmen, Armin Falk and Fabian Kosse

Although both economists and psychologists seek to identify determinants of heterogeneity in behavior, they use different concepts to capture them. In this review, we first analyze the extent to which economic preferences and psychological concepts of personality, such... View Details

Keywords: Risk Preference; Time Preference; Social Preferences; Locus Of Control; Big Five; Economics; Behavior; Personal Characteristics

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2018
Article

The Role of Overbilling in Hospitals' Earnings Management Decisions

By: Jonas Heese

This paper examines the role of overbilling in hospitals’ earnings management choices. Overbilling by hospitals is a form of revenue manipulation that involves misclassifying a patient into a diagnosis-related group that yields higher reimbursement. As overbilling... View Details

Keywords: Overbilling; Accrual-based Earnings Management; Real Activities Manipulation; For-profit Hospitals; Earnings Management; Health Industry

SSRN

2008
Working Paper

The Sciences of Design: Observations on an Emerging Field

By: Sandeep Purao, Carliss Y. Baldwin, Alan Hevner, Veda C. Storey, Jan Pries-Heje, Brian Smith and Ying Zhu

The boundaries and contours of design sciences continue to undergo definition and refinement. In many ways, the sciences of design defy disciplinary characterization. They demand multiple epistemologies, theoretical orientations (e.g. construction, analysis or... View Details

Keywords: Design; Engineering; Knowledge Use and Leverage; Research; Science; Boundaries; Value