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- All HBS Web (758)
- Faculty Publications (613)
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- September 2006 (Revised October 2007)
- Supplement
BT Plc: The Broadband Revolution (B)
By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details
Keywords: Transformation; Innovation and Invention; Management Teams; Problems and Challenges; Telecommunications Industry; United Kingdom
Tushman, Michael L., David Kiron, and Adam M. Kleinbaum. "BT Plc: The Broadband Revolution (B)." Harvard Business School Supplement 407-002, September 2006. (Revised October 2007.)
- June 2005 (Revised January 2006)
- Supplement
Corey Robinson at Sprint Corporation (B)
By: Linda A. Hill, Anthony Mayo and Lisa Pode
Supplements the (A) case. A rewritten version of an earlier supplement. View Details
Keywords: Telecommunications Industry
Hill, Linda A., Anthony Mayo, and Lisa Pode. "Corey Robinson at Sprint Corporation (B)." Harvard Business School Supplement 405-095, June 2005. (Revised January 2006.)
- March 2005 (Revised July 2006)
- Supplement
Celtel InternationalB.V.: June 2004 (B)
By: G. Felda Hardymon and Ann Leamon
Supplements the (A) case. A rewritten version of an earlier case. View Details
Keywords: Telecommunications Industry
Hardymon, G. Felda, and Ann Leamon. "Celtel InternationalB.V.: June 2004 (B)." Harvard Business School Supplement 805-121, March 2005. (Revised July 2006.)
- January 2005
- Supplement
Irene Charnley at Johnnic Group (C)
By: Linda A. Hill and Maria Farkas
Supplements the (A) case. View Details
Hill, Linda A., and Maria Farkas. "Irene Charnley at Johnnic Group (C)." Harvard Business School Supplement 405-061, January 2005.
- June 2004
- Case
AT&T's Transmission Systems Business Unit (A)
By: Rogelio Oliva, Elizabeth Keating and James Quinn
The newly appointed director of the project dedicated to reducing product development time for AT&T's Transmission Systems Business Unit (TSBU) is trying to decide how best to sustain the momentum of its Achieving Process Excellence (APEX) teams. During the past three... View Details
Keywords: Quality; Groups and Teams; Performance Improvement; Business Processes; Product Development; Telecommunications Industry
Oliva, Rogelio, Elizabeth Keating, and James Quinn. "AT&T's Transmission Systems Business Unit (A)." Harvard Business School Case 604-098, June 2004.
- June 2004 (Revised November 2005)
- Teaching Note
Salem Telephone Company (TN)
By: William J. Bruns Jr.
Teaching Note to (9-104-086). View Details
Keywords: Telecommunications Industry
- April 2004 (Revised May 2005)
- Case
Telecomunicacoes de Sao Paulo SA (Telesp)
By: Lynda M. Applegate, Elizabeth Collins and Ricardo Reisen de Pinho
Set in Brazil during the period of telecommunication's privatization, CEO Manoel Amorim must define a sustainable strategy and build capabilities in his organization. View Details
Keywords: Strategic Planning; Emerging Markets; Privatization; Financial Crisis; Telecommunications Industry; Brazil
Applegate, Lynda M., Elizabeth Collins, and Ricardo Reisen de Pinho. "Telecomunicacoes de Sao Paulo SA (Telesp)." Harvard Business School Case 804-149, April 2004. (Revised May 2005.)
- October 2003 (Revised October 2004)
- Case
AT&T Canada (A)
By: Andre F. Perold and Kwame C. Van Leeuwen
AT&T Canada (ATTC) is a merger arbitrage situation where AT&T Corp. has a contractual commitment to purchase the shares of ATTC at an escalating formula price. However, ATTC's business is performing poorly, and its bonds are trading at significant discounts to par.... View Details
Keywords: Agreements and Arrangements; Valuation; Mergers and Acquisitions; Investment; Telecommunications Industry; Canada
Perold, Andre F., and Kwame C. Van Leeuwen. "AT&T Canada (A)." Harvard Business School Case 204-087, October 2003. (Revised October 2004.)
- October 2003 (Revised December 2003)
- Case
Orange Imagineering
By: Joseph B. Lassiter III and Todd H Thedinga
As a proven entrepreneur, Rich Miner has been successful in the start-up world. Now, following the acquisition of his start-up, he has established a corporate R&D/venture operation in America to serve as the "eyes and ears" of his European parent company, Orange... View Details
Keywords: Corporate Entrepreneurship; Research and Development; Business Startups; Acquisition; Telecommunications Industry; United States; Europe
Lassiter, Joseph B., III, and Todd H Thedinga. "Orange Imagineering." Harvard Business School Case 804-048, October 2003. (Revised December 2003.)
- November 2002 (Revised May 2003)
- Case
AT&T Foundation, The
By: Diana Barrett, Cassandra Hanley and Sarah Aaron
Explores the corporate philanthropic activities at AT&T, formed in 1983. Addresses the difficulty of making centralized decisions after the break-up for the four new entities, each with a diverse and sometimes cross-competitive strategy. View Details
Keywords: Goals and Objectives; For-Profit Firms; Philanthropy and Charitable Giving; Telecommunications Industry
Barrett, Diana, Cassandra Hanley, and Sarah Aaron. "AT&T Foundation, The." Harvard Business School Case 303-015, November 2002. (Revised May 2003.)
- February 2000
- Supplement
Franco Bernabe: Reflections on Telecom Italia (B)
By: Linda A. Hill and Kristin Doughty
Supplements the video. View Details
- February 1999
- Case
Tele-Communications, Inc. (B): The Empire Strikes Back
Teaching Note for (9-201-061). View Details
Keywords: Telecommunications Industry
Eisenmann, Thomas R. "Tele-Communications, Inc. (B): The Empire Strikes Back." Harvard Business School Case 899-216, February 1999.
- March 1996
- Case
African Communications Group
Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility... View Details
Keywords: Value Creation; Competition; Entrepreneurship; Forecasting and Prediction; Wireless Technology; Telecommunications Industry; Tanzania
McGahan, Anita M., and Dale Coxe. "African Communications Group." Harvard Business School Case 796-128, March 1996.
- 2006
- Other Unpublished Work
Early Radio Regulation, Capture Theory, and the Problem of History-by-Inference
By: David A. Moss and Jonathan Lackow
Keywords: Telecommunications Industry
- November 1976
- Teaching Note
Hot Line, Inc., Teaching Note
By: Jeffrey G. Miller and Steven C. Wheelwright
Keywords: Telecommunications Industry
- November 1995 (Revised June 1997)
- Case
Northern Telecom (A): AdVantage & DisadVantage
By: Robert J. Dolan and Sylvie Ryckebusch
Mike Ennis, general manager of Northern Telecom's Business Products Division, recommends a new solution for replacing Vantage, an unsuccessful product for Northern Telecom. The case documents in detail the voice of the customer. Students are required to discuss the... View Details
Keywords: Demand and Consumers; Product Launch; Management Teams; Product Development; Telecommunications Industry; Canada
Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (A): AdVantage & DisadVantage." Harvard Business School Case 596-063, November 1995. (Revised June 1997.)
- December 1995
- Case
AT&T USADirect In-Language Service: India
By: John A. Quelch
AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details
Keywords: Communication Technology; Demand and Consumers; Emerging Markets; Product Launch; Telecommunications Industry; United States; India
Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.
- February 1978 (Revised September 1986)
- Case
AT&T -- Long Lines Department National Account Selling (A)
Shapiro, Benson P. "AT&T -- Long Lines Department National Account Selling (A)." Harvard Business School Case 578-119, February 1978. (Revised September 1986.)
- May 1994 (Revised October 1994)
- Case
Motorola Corp.: The View from the CEO Office
By: Shoshana Zuboff and Janis Lee Gogan
Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major... View Details
Keywords: Competency and Skills; Leading Change; Management Analysis, Tools, and Techniques; Managerial Roles; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Telecommunications Industry
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)