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  • October 1993 (Revised September 1994)
  • Case

Northern Telecom (A): Greenwich Investment Proposal (Condensed)

By: Robert J. Dolan
The business products division has developed a business proposal asking for $50 million to fund the creation of a new telephone system for the small business market. The company's last entry into this marketplace lost $70 million. The new product would face 100... View Details
Keywords: Risk and Uncertainty; Communication Technology; Market Entry and Exit; Corporate Entrepreneurship; Investment; Product Development; Telecommunications Industry; Canada
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Dolan, Robert J. "Northern Telecom (A): Greenwich Investment Proposal (Condensed)." Harvard Business School Case 594-051, October 1993. (Revised September 1994.)
  • April 1993 (Revised June 1993)
  • Case

Northern Telecom (B): The Norstar Launch

By: Robert J. Dolan
Northern Telecom has spent $50 million to develop a new family of telephone systems for small businesses. The investment proposal was justified on the basis of appreciable market share impact. Now, the project team must develop the appropriate supporting marketing... View Details
Keywords: Communication Technology; Investment; Product Launch; Product Development; Telecommunications Industry; Canada; United States
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Dolan, Robert J. "Northern Telecom (B): The Norstar Launch." Harvard Business School Case 593-104, April 1993. (Revised June 1993.)
  • December 1992 (Revised November 1993)
  • Teaching Note

MCI Vision (A) or (A) (Condensed), (B),(C) TN

By: Frank V. Cespedes
Teaching Note for (9-592-083), (9-594-057), (9-592-084), and (9-592-085). View Details
Keywords: Telecommunications Industry
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Cespedes, Frank V. "MCI Vision (A) or (A) (Condensed), (B),(C) TN." Harvard Business School Teaching Note 593-066, December 1992. (Revised November 1993.)
  • January 1991
  • Teaching Note

MCI Communications Corp.: National Accounts Program, Teaching Note

By: Frank V. Cespedes
Keywords: Telecommunications Industry
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Cespedes, Frank V. "MCI Communications Corp.: National Accounts Program, Teaching Note." Harvard Business School Teaching Note 591-059, January 1991.
  • February 1981
  • Supplement

AT&T Long Lines (D), Telemarketing: Introduction to Video 3

By: Benson P. Shapiro
Keywords: Marketing; Telecommunications Industry
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Shapiro, Benson P. "AT&T Long Lines (D), Telemarketing: Introduction to Video 3." Harvard Business School Supplement 581-082, February 1981.
  • September 1980 (Revised July 1981)
  • Supplement

AT&T -- Long Lines Department National Account Selling (C)

By: Thomas V. Bonoma and Benson P. Shapiro
Keywords: Marketing; Telecommunications Industry
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Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (C)." Harvard Business School Supplement 581-033, September 1980. (Revised July 1981.)
  • May 1980 (Revised September 1985)
  • Case

AT&T Long Lines: Marketing Telemarketing (A)

By: Benson P. Shapiro
Keywords: Marketing Communications; Telecommunications Industry
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Shapiro, Benson P. "AT&T Long Lines: Marketing Telemarketing (A)." Harvard Business School Case 580-145, May 1980. (Revised September 1985.)
  • September 1982 (Revised March 1984)
  • Case

AT&T: 8.70 Bonds

By: David E. Bell
Keywords: Bonds; Telecommunications Industry
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Bell, David E. "AT&T: 8.70 Bonds." Harvard Business School Case 183-083, September 1982. (Revised March 1984.)
  • February 1990
  • Case

Compania Telefonica Mexicana S.A. (CTM) (Abridged)

By: Christopher A. Bartlett and Tomas Otto Kohn
Keywords: Telecommunications Industry; Mexico
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Bartlett, Christopher A., and Tomas Otto Kohn. "Compania Telefonica Mexicana S.A. (CTM) (Abridged)." Harvard Business School Case 390-097, February 1990.
  • May 1989 (Revised February 1991)
  • Supplement

Motorola and Japan (B)

By: David B. Yoffie and John J. Coleman
Updates Motorola and Japan (A) and Motorola and Japan (A), Supplement. A rewrite of two earlier supplements. View Details
Keywords: Market Entry and Exit; Standards; Competition; Corporate Strategy; Telecommunications Industry; Japan
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Yoffie, David B., and John J. Coleman. "Motorola and Japan (B)." Harvard Business School Supplement 389-172, May 1989. (Revised February 1991.)
  • November 1986
  • Case

Fiber-Optics Industry in 1978 (A) (Condensed)

By: Pankaj Ghemawat and John R. Wells
Keywords: Telecommunications Industry
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Ghemawat, Pankaj, and John R. Wells. "Fiber-Optics Industry in 1978 (A) (Condensed)." Harvard Business School Case 387-025, November 1986.
  • June 2004 (Revised May 2006)
  • Case

Millennial Net

By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall
Millennial Net created self-organizing, ultra-low-power, wireless sensor networks, a space that was getting a lot of attention in 2004. The company was founded in 2000 and in early 2004 was looking for a second round of funding. The area had attracted a number of new... View Details
Keywords: Information Infrastructure; Technological Innovation; Entrepreneurship; Investment; Telecommunications Industry; Telecommunications Industry
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Lassiter, Joseph B., III, and Johanna Regine Naunton Blaxall. "Millennial Net." Harvard Business School Case 804-173, June 2004. (Revised May 2006.)
  • October 2003 (Revised March 2004)
  • Case

Symbian: Setting the Mobility Standard

By: Fernando F. Suarez and Thomas R. Eisenmann
Symbian, a joint venture owned by companies who collectively sold a dominant share of the world's cell phones, faced competition from Microsoft in developing the operating system for "smartphones," which integrated mobile communications and computing functions. In... View Details
Keywords: Competition; Joint Ventures; Information Technology; Software; Wireless Technology; Mobile Technology; Telecommunications Industry; Telecommunications Industry
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Suarez, Fernando F., and Thomas R. Eisenmann. "Symbian: Setting the Mobility Standard." Harvard Business School Case 804-076, October 2003. (Revised March 2004.)
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

city opportunity in services. For example, there is a trend to locate call centers in central cities, to access a loyal and available labor force and strong telecommunications infrastructure. What is not yet recognized is that inner... View Details
Keywords: by Sean Silverthorne
  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

influx of foreign capital helped finance investments in new technology, one might also conclude that U.S. employees and consumers benefited to a significant degree at the expense of foreign investors. This is particularly true for money invested in new Internet... View Details
Keywords: by James Heskett
  • 16 Jun 2003
  • Research & Ideas

Surveying the VC Landscape

VC investing and innovation? A: Buyout groups in fact exacerbated much of the volatility in the venture capital cycle. During the late 1990s, many buyout groups began abandoning the basic industries in which they had traditionally invested and instead undertook... View Details
Keywords: by Ann Cullen; Financial Services
  • July 2018
  • Teaching Note

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen
Teaching Note for HBS No. 318-114. In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas... View Details
Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Organizational Culture; Telecommunications Industry; Telecommunications Industry; United States
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Kanter, Rosabeth Moss, and Jonathan Cohen. "Verizon 2018." Harvard Business School Teaching Note 319-031, July 2018.
  • October 2012 (Revised August 2013)
  • Case

Global Unichip Corporation (A)

By: Willy Shih and Chen-Fu Chien
Global Unichip Corporation (GUC) is a design services company that acts as a front-end to TSMC, the world's largest semiconductor foundry. In so doing, it masked the complexity of the latest process technologies, and reduced the entry barriers for small firms to... View Details
Keywords: Abstraction; Value-network; Entry Barriers; Intermediaries; Dis-intermediation; Aggregator; Vertical Specialization; Technology Adoption; Digital Platforms; Competitive Strategy; Corporate Strategy; Horizontal Integration; Vertical Integration; Technological Innovation; Innovation Strategy; Innovation and Management; Industry Structures; Information Infrastructure; Complexity; Information Technology; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Taiwan
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Shih, Willy, and Chen-Fu Chien. "Global Unichip Corporation (A)." Harvard Business School Case 613-048, October 2012. (Revised August 2013.)
  • June 2004 (Revised September 2005)
  • Case

Cox Communications, Inc.

By: Thomas R. Eisenmann and Jonathan Gibbons
Cox Communications, the third largest U.S. cable television system operator, is confronting strategy decisions in mid-2004. Cox managers must decide whether to speed its deployment of Voice over Internet Protocol (VoIP), which offers capital and operating costs savings... View Details
Keywords: Customers; Information Technology; Competition; Product Development; Telecommunications Industry; Telecommunications Industry; United States
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Eisenmann, Thomas R., and Jonathan Gibbons. "Cox Communications, Inc." Harvard Business School Case 804-192, June 2004. (Revised September 2005.)
  • October 2002 (Revised May 2003)
  • Case

Vivendi (B): Revitalizing a French Conglomerate

By: Cynthia A. Montgomery and Rhonda Kaufman
Supplements the (A) case. View Details
Keywords: Telecommunications Industry; Telecommunications Industry; France
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Montgomery, Cynthia A., and Rhonda Kaufman. "Vivendi (B): Revitalizing a French Conglomerate." Harvard Business School Case 703-418, October 2002. (Revised May 2003.)
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