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- All HBS Web
(1,971)
- People (1)
- News (452)
- Research (1,166)
- Events (13)
- Multimedia (8)
- Faculty Publications (525)
- 2010
- Working Paper
Conceptual Foundations of the Balanced Scorecard
By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Harvard Business School Working Paper, No. 10-074, March 2010.
- 01 Apr 2008
- First Look
First Look: April 1, 2008
briefly discussing how mortgages were structured and traded in the pre-1990 period, it describes subprime mortgage lending, as well as other innovative mortgages issued in the 1990s. It also discusses how these mortgages were packaged... View Details
Keywords: Martha Lagace
- March 1997 (Revised October 2017)
- Case
Hospital Equipment Corporation
By: Clayton M. Christensen and Rory McDonald
Hospital Equipment Corp. is a very successful maker of hospital beds. Due to outstanding performance in new product development, it grew to dominate its primary market and is searching for other opportunities to grow through new product development. It discovers that... View Details
Keywords: Growth and Development Strategy; Innovation and Management; Opportunities; Business Processes; Product Development; Technological Innovation; Expansion; Markets; Problems and Challenges; Medical Devices and Supplies Industry; United States
Christensen, Clayton M., and Rory McDonald. "Hospital Equipment Corporation." Harvard Business School Case 697-086, March 1997. (Revised October 2017.)
- March 1992 (Revised February 1995)
- Supplement
Introduction of FM Radio (C): The Empires Strike Back
Describes the concluding and bitter fight between Armstrong and the established radio manufacturing and broadcasting industry over the new, incompatible, and yet irrepressible FM technology. Illustrates the struggle between a corporation and an established system and... View Details
Keywords: Technological Innovation; Leading Change; Manufacturing Industry; Media and Broadcasting Industry
Dhebar, Anirudh S. "Introduction of FM Radio (C): The Empires Strike Back." Harvard Business School Supplement 592-094, March 1992. (Revised February 1995.)
Lynn S. Paine
Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details
- Web
Live from Klarman Hall - Alumni
into our lives, as well as the lives of those we love. Video Recording Right Kind of Wrong: The Science of Failing Well 11:45 a.m.–1:00 p.m. ET Speaker: Amy Edmondson , Novartis Professor of Leadership and Management As the push to View Details
- 07 Aug 2014
- News
General Electric Wants to Act Like a Startup
Suraj Srinivasan
Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
be dynamic, and do everything that markets do so well." This targeted approach, Moss believes, helped ensure both stability and innovation in the American financial system over much of the 20th century. In... View Details
- Web
Placement - Doctoral
Angeles, Marshall School of Business, Accounting Department Dissertation: Essays on Financial Accounting, Entrepreneurship, and Innovation Advisors: Suraj Srinivasan (Co-Chair), Charles C.Y. Wang , and Joseph Pacelli 2024 Yaxuan Chen... View Details
- 14 Jul 2009
- First Look
First Look: July 14
difference between both kinds of firms is that OS share their technological advances on the primary good, while P keep their innovations private. The main contribution of the paper is to determine conditions under which OS and P coexist... View Details
Keywords: Martha Lagace
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52552 Harvard Business School Case 918-036 GiveDirectly How should nonprofits design compensation systems to attract and retain talent? GiveDirectly is a respected... View Details
Keywords: Sean Silverthorne
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
single-payer system. Few national politicians are working to uncover why the public exchanges aren’t working for either insurers or consumers. While it’s difficult, the question everyone should be working to answer is: How can the system... View Details
- February 2013 (Revised March 2013)
- Case
Agero: Enhancing Capabilities for Customers
By: Robert Simons and Natalie Kindred
This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details
Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
- 17 Feb 2022
- Blog Post
The Fifth Year of Short Intensive Programs (SIPs) at HBS
some guests and students joining virtually. We took a closer look at three: the American Dream and the US System of Higher Education, Business Opportunities in the Plant-Based Economy, and the Spiritual Lives of Leaders. In the American... View Details
- August 2023
- Article
Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel
By: Dylan Slack, Satyapriya Krishna, Himabindu Lakkaraju and Sameer Singh
Practitioners increasingly use machine learning (ML) models, yet models have become more complex and harder to understand. To understand complex models, researchers have proposed techniques to explain model predictions. However, practitioners struggle to use... View Details
Slack, Dylan, Satyapriya Krishna, Himabindu Lakkaraju, and Sameer Singh. "Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel." Nature Machine Intelligence 5, no. 8 (August 2023): 873–883.
- 30 Aug 2011
- First Look
First Look: August 30
rather than the level of joy impact viewer retention most. The effect of joy is asymmetric, with higher gains for increases than losses for decreases. Based on these findings, the authors develop representative emotion trajectories to support ad design and testing. ... View Details
Keywords: Sean Silverthorne
- Program
Leading Professional Service Firms
frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends. Key Benefits In this intensive program led by... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
tournament incentive systems and are relevant for the practice of management accounting. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53891 Can Financial Innovation Solve Household... View Details