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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • 14 Jul 2020
    • Research & Ideas

    Restarting Under Uncertainty: Managerial Experiences from Around the World

    further improve efficiency, the number of stock-keeping units were reduced from about 4,000 to 1,000+, and offered special packages that included vegetables, fruit, meat, and medicine to accelerate sorting and delivery. Case 3: Product innovation Canteen Software Co is... View Details
    Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
    • 05 Jul 2006
    • Working Paper Summaries

    Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Improve and Innovate

    Keywords: by Mark D. Cannon & Amy C. Edmondson
    • January 2011
    • Case

    Sidoti & Company: Launching a Micro-Cap Product

    By: Boris Groysberg, Paul M. Healy and Sarah Abbott
    It is 2010 and Sidoti & Company, a New York-based brokerage firm specializing in small capitalization stocks, has just launched a new product- micro cap stock research. The firm has hired a group of five analysts who will produce written research reports on micro-cap... View Details
    Keywords: Business Model; Financial Strategy; Product Launch; Strategic Planning; Corporate Strategy; Financial Services Industry; New York (city, NY)
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    • 09 Jan 2020
    • Blog Post

    Navigating Grey in the Ever-Evolving Tech Community

    Carlyn Strand Sylvester (MBA 2016) leads a small team at Netflix focused on creative testing and innovation for the streaming service’s global paid digital and acquisition channels, with an emphasis on growing the Netflix audience through... View Details
    • July 2021
    • Case

    Amazon HQ2

    By: James K. Sebenius and Ben Cook
    Amazon’s failed bid for a second headquarters location (“HQ2”) in Long Island City, New York offers many lessons for negotiators looking to avoid similar high-profile defeats in strategically important deals. The company’s project – which promised to bring billions of... View Details
    Keywords: Buildings and Facilities; Negotiation; Public Opinion; Governing Rules, Regulations, and Reforms; Problems and Challenges
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    • February 2007 (Revised November 2007)
    • Case

    Latvia: Economic Strategy after EU Accession

    By: Michael E. Porter and Christian H.M. Ketels
    Describes the economic development of Latvia, a small eastern European country on the shores of the Baltic Sea, from regaining independence in 1991 to European Union (EU) accession in 2004 and is set on May 1st, 2004, the day Latvia became an EU member. Latvia had... View Details
    Keywords: Developing Countries and Economies; Economic Growth; Policy; Business and Government Relations; European Union; Latvia
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    • 2008
    • Book

    On Competition

    By: M. E. Porter
    Competition is one of society's most powerful forces for making things better in many fields of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details
    Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation
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    • 28 Feb 2012
    • First Look

    First Look: Feb. 28

    him to start a back-office services firm for their insurance company clients, which grew into ReSource Pro. By year-end 2007, ReSource Pro employed 250 people, of whom only four were U.S. based. With aggressive growth plans, Bruno began... View Details
    Keywords: Sean Silverthorne
    • 04 Feb 2002
    • Research & Ideas

    How a Juicy Brand Came Back to Life

    Initially Snapple had very little supermarket coverage. Instead, it flowed through the so-called cold channel: small distributors serving hundreds of thousands of lunch counters and delis, which sold single-serving refrigerated beverages... View Details
    Keywords: by John Deighton; Food & Beverage
    • 21 May 2012
    • Research & Ideas

    OSHA Inspections: Protecting Employees or Killing Jobs?

    worked. Compared with uninspected firms, the companies subject to random inspections showed a 9.4 percent decrease in injury rates. What's more, the findings were consistent for both large and small... View Details
    Keywords: by Michael Blanding
    • August 2022 (Revised May 2025)
    • Case

    Fresh Food Generation

    By: Brian Trelstad, Amy Klopfenstein and Mel Martin
    This case highlights one of five BIPOC entrepreneurs in the Boston area as part of the HBS Impact Investment Fund. In fall 2021, a team of HBS students reviewed the financial statements of Fresh Food Generation (FFG), a Dorchester, Massachusetts-based food service... View Details
    Keywords: Impact Investing; Investment; Entrepreneurial Finance; Entrepreneurship; Race; Food and Beverage Industry; Boston
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    • 22 Dec 2013
    • News

    Jesse Willms, the Dark Lord of the Internet

    • Program

    Senior Executive Leadership Program—India

    Summary India has emerged as one of the fastest-growing economies in the world. To seize opportunities and sustain success under shifting global business conditions, companies need executives who are exceptional leaders—confident... View Details
    • Web

    Faculty & Research

    new talent, the CEO wants to offer the employees a "Grand Bargain": The company will pay for voluntary reskilling and retraining, but the workers will need to take responsibility for their own futures. Those who opt in will gain valuable... View Details
    • 21 Feb 2008
    • Working Paper Summaries

    Do Legal Origins Have Persistent Effects Over Time? A Look at Law and Finance around the World c. 1900

    Keywords: by Aldo Musacchio; Legal Services
    • 2019
    • Article

    Industrie-Holding: Creating a Community of Interest among Swiss 'Multinationals'

    By: Sabine Pitteloud
    This article focuses on the genesis and evolution of Industrie-Holding, a federation of Swiss multinationals, from 1942 onwards. Thanks to recent donations from the Alusuisse and Hero archives, historians now have access to the minutes of the Industrie-Holding... View Details
    Keywords: Business ＆ Government Relations; Multinationals; Lobbying; Business and Government Relations; Multinational Firms and Management; Switzerland
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    • 09 Aug 2017
    • News

    Non-Executive Directors Need To Align With Managers -- Without Losing Their Independence

    • Article

    Creating Ecotourism in Costa Rica, 1970–2000

    By: Geoffrey Jones and Andrew Spadafora
    Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This article argues that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more than a... View Details
    Keywords: Ecotourism; Entrepreneurship In Emerging Markets; Sustainable Business And Innovation; Tourism; Green Business; Entrepreneurship; Growth and Development; History; Business History; Tourism Industry; Latin America; Costa Rica
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    • 14 Feb 2017
    • First Look

    First Look at New Research: February 14

    Flows in the Global Economy Digital Labor Markets and Global Talent Flows By: Horton, John, William R. Kerr, and Christopher Stanton Abstract—We review the rapid development of digital labor markets that connect companies and contractors... View Details
    Keywords: Sean Silverthorne